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OTA PROBLEMS
I was wondering if anyone has experienced problems with their ota update if they have a sk2. About 3 weeks ago i got the first update, my phone restarted then the second one came i got a error msg then after that my phone didnt work at all. The phone would not recognize my sim card and would not let me sign in to the network using my username and password. I called cust service and they sent me a new phn which i had for about 2 weeks and yesterday the ota update was sent to the replacement phone and the same problem happened!!! I called cus service very upset and i asked has this been happening alot to other users and they talked to me like i was stupid and did something wrong, i work in the wireless industry so i know how equip works but...
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nope Have not heard of that problem. Maybe one of the CRS can answer this but we've not seen this problem in retail. Sorry 😕
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