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Here read this Cingular fans

radioshacker

Sep 7, 2006, 3:02 PM
http://www.rcrnews.com/news.cms?newsId=27241 »


Numbers don't lie. Neither does J.D. Power. It's too bad that Cingular has to lie in order to get customers. 🙄

We Verizon folk let our work speak for itself.
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Anxiovert

Sep 7, 2006, 3:11 PM
Our numbers don't lie either. Churn was our lowest ever (see: Q2 report) I could care less what JD Powers have to say about anything. They seem to have something against Cingular, anyway.
I would love to see the questions asked to customers....
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the_eraser

Sep 7, 2006, 3:21 PM
Here, they go like this:

This is a questionnaire for people who left Cingular pissed off only:
Q1- Which one do you consider the best carrier?
Q2- Say yes if you hate Cingular
Q3- Choose Cingular is this category in order to bring them down.

The following questions are for customer who left Cingular for Vzw
Q1- Who is the best carrier in the nation?
Q2- Who has the best network?
Q3- What carrier do you hate?

Now, these questions are for people who left Cingular for T-Mobile..... etc etc etc...
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Anxiovert

Sep 7, 2006, 8:01 PM
LMAO! 🤣
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WonkotheSane

Sep 7, 2006, 3:12 PM
It does vary by region. Here in DFW, the call quality is about the same (although Cingy and T-mobile seem to have improved lately. I actually maintained a Cingy call while riding in an elevator in a big downtown building). So I dumped Verizon and their idiotic Get It Now and crippled phones for Cingular. I haven't regretted it a single minute. 🤤
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BanderSnatchMan

Sep 7, 2006, 3:32 PM
I can't wait until at&t takes back over the cingular network. Sprint(sorry to say this)had better call quality and less dropped calls all over the US. Verizon will always be able to say that they have the most reliable network, because guess what it is. I have only dropped two calls with them in the last 5 years because it was my fault for putting my hand over the antenna. And also no matter how many bars that I have I never never had bad call quality or dropped calls. With cingular on the other had, my wife has had cingular for 4 years and that service is a POS. She consantly dropes calls left and right, I dont think that I have been on the phone with her once that she has not dropped my call. The only reason she has cingular is because the...
(continues)
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ralph_on_me

Sep 7, 2006, 3:39 PM
Even though Cingular gives a trial period twice as long as it's competitors, it all comes down to the ETF? That makes sense.
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texaswireless

Sep 7, 2006, 3:40 PM
?????

Takes back over?

Where do I begin...... Nevermind.
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sowhatsowhat10

Sep 7, 2006, 3:18 PM
does this report say anything about why we still have the highest customer count? 🤨

j.d. powers need to do a report on themselves because many dont find them reliable.
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the_eraser

Sep 7, 2006, 3:23 PM
sowhatsowhat10 said:
j.d. powers needs to do a report on themselves because many dont find them reliable.


I totally agree.
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wirelesscom1

Sep 7, 2006, 4:15 PM
well we dont beleive those results as much as you radioshacker dont beleive other independent researcher's claims so, we have our beliefs as well as our customers and you can have yours
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wfine81

Sep 7, 2006, 5:24 PM
sowhatsowhat10 said:
does this report say anything about why we still have the highest customer count? 🤨



Ummmmm... because Cingular bought them from AT&T?

Do you realize that their "lead" is getting less and less every single quarter?
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sowhatsowhat10

Sep 7, 2006, 5:31 PM
wfine81 said:
sowhatsowhat10 said:
does this report say anything about why we still have the highest customer count? 🤨



Ummmmm... because Cingular bought them from AT&T?

Do you realize that their "lead" is getting less and less every single quarter?


that was 2 going on 3 years ago. and on top of that at the time of the at&t purchase the customer count was 42million total.

and if we were as bad as jd says we are then why do we STILL have more customers? 🤨 😕
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wfine81

Sep 7, 2006, 5:40 PM
Ok Hoss, when Cingy bought ATT how many customers were they ahead? 5-9 mill?

How many are they now?

they are loosing
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wirelesscom1

Sep 7, 2006, 5:44 PM
yea vw is BEEN catching up, if you calc churn into the equation cingy has been adding more customers per quarter but have been netting less than vw, as with last quarter cingy with 1.5 and vw with 1.8 i think. and i beleive 2 or 3 quarters ago cingy matched vw in net adds. we have slowed the catching up on cingy in recent quarters compared to previous years but time will tell i guess!
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sowhatsowhat10

Sep 7, 2006, 5:47 PM
wirelesscom1 said:
yea vw is BEEN catching up, if you calc churn into the equation cingy has been adding more customers per quarter but have been netting less than vw, as with last quarter cingy with 1.5 and vw with 1.8 i think. and i beleive 2 or 3 quarters ago cingy matched vw in net adds. we have slowed the catching up on cingy in recent quarters compared to previous years but time will tell i guess!

fine point but how many more years before the succeed at number 1 again. and lets not mention vzw got their leading spot buy purchasing everyone up too. 😳
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sowhatsowhat10

Sep 7, 2006, 5:48 PM
sowhatsowhat10 said:
wirelesscom1 said:
yea vw is BEEN catching up, if you calc churn into the equation cingy has been adding more customers per quarter but have been netting less than vw, as with last quarter cingy with 1.5 and vw with 1.8 i think. and i beleive 2 or 3 quarters ago cingy matched vw in net adds. we have slowed the catching up on cingy in recent quarters compared to previous years but time will tell i guess!

fine point but how many more years before the succeed at number 1 again. and lets not mention vzw got their leading spot buy purchasing everyone up too. 😳

opps sorry wrong person.
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sowhatsowhat10

Sep 7, 2006, 5:50 PM
wfine81 said:
Ok Hoss, when Cingy bought ATT how many customers were they ahead? 5-9 mill?

How many are they now?

they are loosing

fine point but how many more years before the succeed at number 1 again. and lets not mention vzw got their leading spot by purchasing everyone up too.
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wfine81

Sep 7, 2006, 5:54 PM
yes VZW got to be number one (in customer count) buy buying everyone up, but that was in 2000, and they KEPT their lead, Cingy bought their customers and they are loosing ground. Big difference
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sowhatsowhat10

Sep 7, 2006, 6:46 PM
so you are telling me vzw didnt lose ground either?

okay. we will see.
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the_eraser

Sep 7, 2006, 6:58 PM
What? How is Cingular loosing ground? Elaborate!
Cingular is headed the right direction. Net adds, churn... wth are you babbling about?
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wfine81

Sep 7, 2006, 8:26 PM
Ummmm, In not sure how to elaborate, Cingular had what, a 7 million lead when they first merged? (not sure on the exact number). Now they have what, a 3 million lead? They are losing their lead. Meaning Verizon is adding more customers EVERY quarter then Cingular.

Elaborate enough?
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Anxiovert

Sep 7, 2006, 9:17 PM
I'll take this from the-eraser's hands!
Do you really think the merger was done the day it was announced? The day it was announced was the beginning of it all. The networks are not even completly integrated. And a lot of UMTS/HSDPA markets are yet to be deployed. Expectations are set for network integration to be completed by mid/end 2007. So, Vzw has a lead in those areas. However, Cingular has given Vz a run for their money. Many speculations took place back in 2004 when the merger took place. %37 of people in RCRnews voted that Vzw would be back at the #1 spot by the beginning of 2006. $43 voted by the end of this year.
It is not happening. Not this year, nor next.
Vzw closed the gap taking advantage of our merger normal issues that ...
(continues)
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radioshacker

Sep 7, 2006, 3:25 PM
You just don't want to accept that fact that you lied about having the "fewest dropped calls". And if you check Verizon's website we have 54.8 million customers while your website just states "over 54 million".
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the_eraser

Sep 7, 2006, 3:28 PM
Are you bitter because Cingular replaced Vzw at Radioshack? Is that what this is all about? huh?
Or do you need mommy to bring you baby bottle?
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radioshacker

Sep 7, 2006, 3:32 PM
I work at a dealer store in which we've never carried Cingular and we never will. All I did was give you numbers and you go off on something completely different.
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wirelesscom1

Sep 7, 2006, 4:16 PM
actually if u read, giving you can actually read the website says 57 mil and counting
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sowhatsowhat10

Sep 7, 2006, 4:03 PM
the_eraser said:
Are you bitter because Cingular replaced Vzw at Radioshack? Is that what this is all about? huh?
Or do you need mommy to bring you baby bottle?



🤣
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texaswireless

Sep 7, 2006, 3:37 PM
Bumping your own thread?

Your own survey shows the "problem" with a survery. It is not based on data but instead, experience. How can Quest outrank it's host newtwork in call quality? That is not statistically possible if you actually performed a drive test and actually measured call quality.

Good for Verizon and others that did well. Perception is powerful, but that is not enough to make the leaps and bounds you have taken to say Cingular lied and have nothing to back their claims. Desperation is just not flattering. Take it for what it is and be happy.
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ralph_on_me

Sep 7, 2006, 3:38 PM
Ugh, read your own forums. 57 million is "over 54 million".

https://www.phonescoop.com/carriers/forum.php?fm=m&f ... »

You're comparing a survey which is what J.D. Powers and Consumer Reports do to drive testing which measures the networks.
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radioshacker

Sep 7, 2006, 4:17 PM
Thanks for the feedback. 😎
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flcelldog

Sep 7, 2006, 4:22 PM
27,000 customers can't be wrong!...can they ???
Cingular has how many millions of customers and I'm sure that less than 1 percent of them have spoken for all of us! NOT ! 😎
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mmcnier

Sep 7, 2006, 7:15 PM
I think JD Power is full of it. They think that they can base an award off a handfull of opinions. Usually, this is based on a median of 100-1000 customers/tests/reports. Based on the fact that the wireless industry spans millions, i think that this is highly inaccurate.
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RUFF1415

Sep 7, 2006, 8:55 PM
However, wireless service from Qwest Communications International Inc.—which operates on Sprint Nextel’s network—somehow managed to outrank its host network in call quality in the West, placing second with an index ranking three points higher than Sprint Nextel’s.

The single sentence that shows exactly how inaccurate these consumer surveys are. Fact or misperceived opinion? Hmmmm.
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