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Cingular XBM
Went to local cingular repair location, closed XBM 800 listed on door.
Called 800 to inquire about return. Is XBM policy outlined anywhere on web? Agent went through terms and conditions so fast I'm not sure what I agreed to! Or what I possible could be billed for If they deem phone "out of Waranty"
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They know based on serial number if it is in warranty or not. Second of all if it is not in warranty or the old phone is not returned with in 14 days of reciept of new phone( and the date are tracked) then the customer will be charged the one year price on the new phone not the full retail value. And XBM does not cover batteries. This can be worked out at no cost to the cust at your local Cingular Store based on in warranty swap out. The shipping in all directions for in warranty phones and packaging is completely covered by Cingular.
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