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Cingular needs to wake the hell up!

Ocellular

Oct 21, 2005, 4:51 PM
Cingular's numbers are down at least 30%. This is because of drastically increased phone prices and increased phone rates. Cingular needs to wake the hell up. I'm tired of having to deal with crappy Cingular policies. Wake up!!! Please post any comments!
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springaf

Oct 21, 2005, 5:12 PM
I'm soory you're upset. i don't mind all that much, personally. I dont think their phone prices are unreasonable and their rate plans are competitive. my only complaint is the lack of unlim text
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Icyhot

Oct 22, 2005, 1:19 AM
I feel the same way about the unlimited text. Every other carrier can have it but Cingular can't. Why not?? Is there a reasonable explaination for this?? They USED to have it!!
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mekong77

Oct 22, 2005, 8:27 PM
Because there is too much money to be made on individual messages without a plan or overage on a plan that has an allowance. Even if they charged $30/mo for unlimited text, they may end up taking a hit on revenue in the long run.
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Icyhot

Oct 22, 2005, 8:33 PM
So other carriers can take a loss on revenue? Is that what you're saying?
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ralph_on_me

Oct 21, 2005, 5:18 PM
I like having the phone prices higher, as it cuts down on "broke" people getting a phone and then being cancelled for non-payment. This lowers our churn more than anything. If Cingy wants to continue being the high deposit - no free phone company, I fully support that.
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Ocellular

Oct 21, 2005, 5:38 PM
If they have good credit and they don't have to pay a deposit, we should support them by giving them a free phone. Take your "churn" and shove it!! Most people don't want to ruin their credit by not paying their Cingular bill. The two aren't even relative. Please reply!
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texaswireless

Oct 21, 2005, 5:57 PM
You want a reply after telling him to shove it?

I'm not sure why you are upset, is it because you can't hit your own sales number? I don't know.

Cingular is MAKING MONEY and most of their agents are MAKING MONEY. As I said to others, pissing contests on net gains are NOT their primary concern.
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mupi

Oct 21, 2005, 6:30 PM
Well, I don't think many would argue that Verizon is making money, too. I don't have access to numbers from either said, so I can't speak to who is making more money.

What I DO know is that every single cingular ad in this area includes the line "America's Largest Cellular Network" somewhere, most of the time, as a major if not primary feature.

News flash: if they don't gain at least as many new customers as the other guys, they won't stay the largest for long.

Personally, "america's most reliable wireless network" means more to me than more customers in the "mobile-to-mobile" category; I (and probably most of america) only care about the people that they call. I know people on both verizon and cingular's networks, so either d...
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ralph_on_me

Oct 21, 2005, 6:33 PM
mupi said:
What I DO know is that every single cingular ad in this area includes the line "America's Largest Cellular Network" somewhere, most of the time, as a major if not primary feature.

Personally, "america's most reliable wireless network" means more to me than more customers in the "mobile-to-mobile" category; I (and probably most of america) only care about the people that they call. I know people on both verizon and cingular's networks, so either direction, I get some calls free.


Proof that advertising works. Cingy's is a bit bland in the hugely popular unfounded statements that you'll find in other cell phone ads (and theirs work better).
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mupi

Oct 21, 2005, 6:52 PM
ralph_on_me said:

Proof that advertising works. Cingy's is a bit bland in the hugely popular unfounded statements that you'll find in other cell phone ads (and theirs work better).

While I agree that "most reliable" is subject to some debate, there is actually a great deal of information on the numbers they use to substantiate that claim. If you are too lazy to find the information, I'm not going to help you out, you probably won't go look at it if I do supply the link 😁 Hint: you can find it on their web site, including, IIRC, the raw numbers they used in arriving at the claim.
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TenMidgits

Oct 21, 2005, 6:59 PM
Much of it regarding Verizon is "common knowledge"
People who have Verizon rarely speak in negative terms about their service. Not many dropped calls. They seem to actually like their service and feel its a good deal. As well they seem to tell alot of their friends and family about it.

Much like people when they speak of German or Japanese cars vs American made. Perception is everything. American auto companies could make a very reliable car now but no one will believe it. On the converse it would take Toyota years to mess up their perception of reliability.

Same with Verizon. They have created this great whirlwind of reliability and customer service. They have a lot of "wiggle room" for network issues. Cingular is going the other ...
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eskolanto

Oct 21, 2005, 7:06 PM
We can debate this for years to come but what i honestly see when i break it down is this WE (cingular) have a bigger network We (cingular) have just ONE coverage map They (verizon) have a smaller network not that much but many people agree size matters 😈 and finally THEY (verizon) have four different coverage maps so you might be in or out or round about extra features like tm might work here or they wont cause you gotta look at all different shades of red to see what overlaps and what dosen't and where you might pick up an extra charge. it boils down to this verizon is a killer company can't take any thing away from them they handle their business. cingular is growing... it might not be what everyone expected but give it a while. w...
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TenMidgits

Oct 21, 2005, 7:21 PM
What good is a bigger network if 50% of calls are dropped in those "covered" areas. Verizon may have a smaller network but you will rearly get a dropped call where they do have coverage. Their network is reliable where they have it.

Yes their network can be confusing but it is reliable where they have those special services.Thats all we want. A reliable network where a carrier claims coverage. Even T Mobile has that.

The management of early Verizon was alot better then Cingular's current management of the same situation is proving to be. Cingular is clearly doing the ATTWS customers a disservice. They are raising prices before they have a reliable network. Verizon raised prices higher then the other carriers AFTER they had a reliabl...
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springorem

Oct 21, 2005, 8:15 PM
Nearly half if not more of my customers come in screaming about verizon and wanting cingular. Many customers walk into a verizon store screaming avout cingular and wanting verizon. It just depends on the angle that you look at it. Your oh so "coveted" network has its own problems.
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TenMidgits

Oct 21, 2005, 9:11 PM
You make an incomplete point. Many customers walk into your store complaining about Verizon. Yes Verizon has some churn,

But many many many many msny many many many many many many many msny many many many many many many many msny many many many many many many many msny many many many many many many many msny many many many many many many many msny many many many


more are walking into Verizon stores and complaining about Cingular. Many more. That is represented in very public numbers.
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Icyhot

Oct 22, 2005, 1:27 AM
Cingular has many many many many many many many many many many many many many many many msny many many many many many many many msny many many many many many many many msny many many many many many many many msny many many many many many many many msny many many many many many many many msny many many many many

more cooler phones than Verizon. What you got, some flip Sanyoe with a half inch color screen?? Hahahah..Seems lots of the newer phones being made for Verizon are digital only, not digital and analog. Analog is why Verizons voice network is somewhat better at the moment, but when you are in an analog area, you can only talk - you can't do data services.

As for dropped calls.....I get maybe one a month..big deal, who cares, it's...
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TenMidgits

Oct 22, 2005, 9:16 AM
What good are "cool" phones that can't hold a call? I am glad for you that where you live you have great service, Come on down to South Carolina where Cingular claims to have coverage. In fact the numbers are more then roving I am not alone in my assessment and issue with Cingular. cinular's own metrics reflect the same across the country.

You have not seen Verizon phones lately have you? That 1/2" scree Sanyo does not exist. No analog is why Verizon's coverage area was bigger and better in remote areas. Where they claim coverage they HAVE coverage. Not spotty coverage with dropped hand-offs and "can you hear me now" conversation.

Data is not important to me. Or many I know. They uses wifi and do not need 24 hour data. They have a cel...
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halo

Oct 22, 2005, 9:45 AM
You just ruined your credibilit". Verizon never sold any 1/2 inch "Sanyoe". Goes to show how much you know what you're talking about. First, it's Sanyo, not Sanyoe, second, Sanyo won the JD Powers award for customer satisfaction 2 of the past 3 years, third, some of the higher end Sanyo phones are killer, and lastly, they're exclusive to Sprint.

There, hopefully that'll educate you so you don't look like another stupid GSM fanboy next time you post.
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Icyhot

Oct 22, 2005, 9:55 AM
Thanks for brightening my day!!
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mupi

Oct 22, 2005, 10:01 AM
Icyhot said:
Cingular has many
more cooler phones than Verizon. What you got, some flip Sanyoe with a half inch color screen?? Hahahah..Seems lots of the newer phones being made for Verizon are digital only, not digital and analog. Analog is why Verizons voice network is somewhat better at the moment, but when you are in an analog area, you can only talk - you can't do data services.

As for dropped calls.....I get maybe one a month..big deal, who cares, it's wireless for Christ sakes!!


"cooler" is a very relative term.

How many 1.3MP camera phones does Cingular have? (VZ has at least 4)

How many dual-color-screen phones?
What about memory--how many phones that support
some sort of external mem...
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Icyhot

Oct 22, 2005, 4:00 PM
Just because a phone has a 1.3mp camera doesn't mean its going to take good pics. But cingular has 2 of the best on the market with the s710 and 6682. The memory on my 6682 is expandable as well as the 6620 and s710. And Cingular doesn't cripple the bluetooth (hello Verizon). How many CDMA phones run the Symbian OS which seems to be the most popular OS on a mobile phone?
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Icyhot

Oct 22, 2005, 4:10 PM
Other than to bash Cingular and see how many people they can anger, why do people who are pro-Verizon and pro-Sprint hang out and disrupt this CINGULAR forum? It surely isn't to learn anything because they already know it all. Any suggestions?
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mupi

Oct 22, 2005, 9:32 PM
How many Cingular phones run SymbianOS, the
"most popular OS on a mobile phone"??

HOw many in the sub-$100 range?

How many 1.3mp cameras does cingular have in the sub-$100 range?

I agree that a 1.3MP camera isn't the greatest, but it is a big step up from the fixed-focus VGA camera most camera phones (even video phones) have.

How often do you use bluetooth for other than a headset, and for what do you use it? I thought I would be able to transfer my pics from my phone via bluetooth without using my limited number of MMS messages...but no. And this is on my "uncrippled" Cingular handset. MAybe I just don't know what I'm doing, but I could never get the OBEX mode to actually transfer anything, despite the phone reporting to my...
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Icyhot

Oct 22, 2005, 9:41 PM
Memory cards for the 6682 are not expensive. My 256mb was less than 40.00
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mupi

Oct 22, 2005, 10:02 PM
"expensive" as with "cool" is relative.

I can get a 256 MB miniSD for $23. That's just a hair over half the cost.

A memory stick duo (unless I am looking for the wrong thing) is about $60 for the same $256.

Which one is cheapest?

😁
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Icyhot

Oct 22, 2005, 11:13 PM
You win. I don't mind paying good money for a good phone, or needed accessories.

😁
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mupi

Oct 23, 2005, 5:56 PM
🀣

I prefer to pay less, if I can, for the same quality, however.

I admit that quality is relative, and means different things to different people.

But if you line the phones up, feature for feature, you wind up paying $50-$75, and the only feature you are getting is GSM vs. CDMA. I don't think, in today's market, that is worth the $75. In 2 years, or in 5 years, it might matter.

I don't think we are close to exploring the full potential of either GSM or CDMA.
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jinx7676

Oct 23, 2005, 6:54 PM
same quality? the 6682 takes 1.3 mp pics at 1280x960 resolution. that is far better than other 1.3 mp camera phones.

people who cheap out on a phone are just setting themselves up for disappointment. granted, there will be some low-cost good phones, but they won't be great at any one thing, besides reception. but then if reception is all that matters, why get any features at all?
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SForsyth01

Oct 24, 2005, 8:52 AM
jinx7676 said:
same quality? the 6682 takes 1.3 mp pics at 1280x960 resolution. that is far better than other 1.3 mp camera phones.


Jinx, what are you smokin'???? I think you are losing your touch.

All 1.3mp cameral phones will take pictures at 1280x960 resolution. That is what makes it a 1.3mp Camera. It is just that some phones don't allow you to zoom at that resolution, while others do. If the phone doesn't have a resolution setting of 1280x960, it is not a megapixel camera phone.
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jinx7676

Oct 24, 2005, 10:16 AM
well then, my bad. all i know is that it was told to me that this was the first to do this. maybe they MEANT that it is the first to ZOOM at that resolution. 🀭
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SForsyth01

Oct 24, 2005, 10:56 AM
jinx7676 said:
well then, my bad. all i know is that it was told to me that this was the first to do this. maybe they MEANT that it is the first to ZOOM at that resolution. 🀭


You may want to check the reliability of these people feeding you this info. They really need help. πŸ™„

The 6682 is also not the first to be able to zoom at the 1.3MP resolution as my S710a has 5x digital zoom at that resolution.
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Icyhot

Oct 24, 2005, 2:08 PM
The 7610 is a megapixel camera, but the resolution is slightly less than the 1280 x 960, so it may actually be considered a 1.23mp. Having said that, mupi needs to understand there are some BADDD quality megapixel camera phones, probably the ones they sell at such and such carrier.

😁
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mupi

Oct 24, 2005, 10:38 PM
🀣

I do understand that.

Of course, the reviews, that is from people who actually have used the camera in question are pretty positive. I wouldn't know for sure until I can send myself some pictures... of course, that is what the whole 15 day trial period is for....
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jinx7676

Oct 25, 2005, 9:18 AM
mupi said:
of course, that is what the whole 15 day trial period is for....


actually 30 days
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texaswireless

Oct 22, 2005, 4:25 PM
If you are going to come in and make bold statements perhaps you should educate yourself on what handsets are indeed available.
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texaswireless

Oct 22, 2005, 4:34 PM
BTW, I count 5 mega-pixel camera phones currently available.

Nokia 6682
Nokia 6620
Sony Ericsson S710a
Motorola MPX-220
HP 6510

I count 8 phones with external memory

Audiovox SMT5600
Nokia 6682
Nokia 6230
Nokia 6620
SE S710a
Motorola MPX-220
TREO 650
Motorola ROKR (not sure why but you thought it couldn't do external but it is)
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texaswireless

Oct 22, 2005, 5:23 PM
I have been informed the 6620 is NOT megapixel. So we only have 4.
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Icyhot

Oct 22, 2005, 5:29 PM
But the Moto V635 is and my friends works great on Cingular. Can we bump that back to 5? πŸ™‚
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texaswireless

Oct 22, 2005, 5:34 PM
Technically yes. 😁
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Icyhot

Oct 22, 2005, 5:38 PM
Well it has a memory card slot also. So that makes 9 for that department. But there are more than that.
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Icyhot

Oct 22, 2005, 5:44 PM
And Nokia 7610 πŸ™‚ which falls in that category.
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texaswireless

Oct 22, 2005, 6:02 PM
The list could go on I am sure.
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mupi

Oct 22, 2005, 9:52 PM
texaswireless said:

Motorola ROKR (not sure why but you thought it couldn't do external but it is)


What I said about the ROKR is that it is limited to 100 songs, which is according to Cingular's web site.

Sure, some of the other phones may not be "integrated itunes" but their MP3 players are limited by memory size, not number of songs.

A local T-mobile dealer is offering an Ipod nano with activation, which is probably a better solution than an integrated mp3 anyway...

You count 5 MP camera phones, and 8 or 9 external memory. Next question: how many of those are available for less than $100? How many for less than $200? I can afford to spend about $100 on my phone. I might be able to strech ...
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texaswireless

Oct 22, 2005, 11:36 PM
Well, every phone we have is available as a live demo.

And unless you go with an off brand, no major supplier is going to offer those handsets less than $200.
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jinx7676

Oct 23, 2005, 8:18 AM
oh, and we still have the P777 at our store. there's another 1.3 MP
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Icyhot

Oct 23, 2005, 11:11 AM
Yes but it's not under $25 and is not a clamshell so it doesn't meet his criteria. Nevermind that most of the "inexpensive 1.3mp camera phones" that a particular carrier might be offering will take crappy photos!! The s710 and 6682 are the best 1.3mp camera phones on the market, yes with a nice price tag, but you get what you pay for.
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mupi

Oct 25, 2005, 10:14 PM
If you are going to be nasty about it, at least get your facts straight.

I am willing to spend $150-$200 for a phone. I haven't seen any $25 1.3MP cameras, and I would probably pass if I did find one at that price; you're right, you get what you pay for, up to a point.

I happen to be extremely picky about certain things....on the other hand, aren't we all? What passes for me might not pass for you. On the other hand, change the lighting from indoor to outdoor, and you might get a different result. case in point: My moto v500. Yes, I know, it isn't 1.3MP 😈 but in my defense, I bought it a year ago, when 1.3's were relatively rare. I also got a kickass deal on my rate plan, so I snatched it up when I had the chance, but t...
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craptacularwireless

Oct 22, 2005, 6:04 PM
Please click on this link and type in your own zip code and look at the legend. It will say what is digital and what is analog. I get frustrated when I hear people say that Verizon has a lot of analog.

http://www.verizonwireless.com/b2c/CoverageLocatorCo ... »
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Icyhot

Oct 22, 2005, 6:46 PM
I didn't say Verizon had alot of analog coverage anywhere in that post. Do you have Verizon service? Cingular? Are you a dealer of both carriers?
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craptacularwireless

Oct 22, 2005, 6:49 PM
I actually am a dealer for Verizon, Sprint-Nextel, and I service a lot of Cingular phones. I do a lot of repairs on all the different manufacturers and carriers, but Cingular phones are the ones I work with the most.
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craptacularwireless

Oct 22, 2005, 6:50 PM
If you weren't the one who said that, it was aimed at the person who did. I'm sorry!
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phone_csm

Oct 25, 2005, 8:55 AM
Why is there the impression that the network is so poor? Independent tests say it isn't so poor. That doesn't mean individual people don't have poor results at particular addresses. But as a whole, it’s not what it may seem to be for CSRs.

If you have any doubt, look at Telephia Q3 results. It paints a very interesting picture, particularly when comparing customers who intend to leave Cingular, T-Mobile, and Verizon in the next 12 months. You'd be surprised which carrier they want to leave for poor coverage and which carrier they want to leave because they aren't happy with the rate plan.

Verizon has done a great job at marketing and convincing people it is the best. In my region of the country, if you get 2 miles off of the interstat...
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lordrevan05

Oct 24, 2005, 4:35 PM
πŸ™„ Look those "Raising The Bar" commercials have and always will be full of crap. But no carrier has perfect coverage, so what exactly are we/you paying for. Beautiful phones baby πŸ˜›
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TenMidgits

Oct 21, 2005, 6:34 PM
mupi said:
Well, I don't think many would argue that Verizon is making money, too. I don't have access to numbers from either said, so I can't speak to who is making more money.

What I DO know is that every single cingular ad in this area includes the line "America's Largest Cellular Network" somewhere, most of the time, as a major if not primary feature.

News flash: if they don't gain at least as many new customers as the other guys, they won't stay the largest for long.

Personally, "america's most reliable wireless network" means more to me than more customers in the "mobile-to-mobile" category; I (and probably most of america) only care about the people that they call. I know people on both verizon and c
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eskolanto

Oct 21, 2005, 7:07 PM
are u stupid simple or slow t mobile uses cingular's network!!! i-d-10-t 🀣
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TenMidgits

Oct 21, 2005, 7:32 PM
eskolanto said:
are u stupid simple or slow t mobile uses cingular's network!!! i-d-10-t 🀣

Yes they do use some of Cingular's network. But they are not trending down in activations. They have the best customer service. I would say to you rather then call me slow or stupid you should seek the reasons T Mobile is doing so well using the "same network"

That my friend is the real question.
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halo

Oct 22, 2005, 9:56 AM
That's a deceptive statement. Yes, T-Mobile may roam on Cingular, but that depends on where you are. If T-Mobile has their own service in a particular city and you're in a deadspot, too bad. Then there are some parts of the country, like the Carolinas, where T-Mobile doesn't have service and resorts to roaming.
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Ocellular

Oct 24, 2005, 12:20 AM
texaswireless said:
You want a reply after telling him to shove it?

I'm not sure why you are upset, is it because you can't hit your own sales number? I don't know.

Cingular is MAKING MONEY and most of their agents are MAKING MONEY. As I said to others, pissing contests on net gains are NOT their primary concern.


Ok, one thing you don't understand "texaswireless" is that this whole add a $4.99 data package **** does not work for rural people. Older or conservative people don't want the "text messaging". Believe it or not, sales are down everywhere. Numbers don't lie. Cingular added over 1 million customers in the first quarter and in the third quarter barley 800,000. So if you can see, numbers are ...
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texaswireless

Oct 24, 2005, 3:35 PM
We don't seem to have that problem.
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phone_csm

Oct 25, 2005, 8:58 AM
Cingular doesn't control Best Buy and Wal-Mart's equipmentment pricing.

Why should Wal-Mart be allowed to undercut the local neighborhood grocery or Best Buy be allowed to undercut the local audio video store?

For the most part, your store has the ability to price your phone at whatever you want to. Complain to your employer who decides what price to sell those phones at instead of blaming Cingular for it. Or go to work for Wal-Mart or Best Buy. Oh wait, you don't want to make just a few quarters of minimum wage. Hmm, maybe we're on to something here. Cheap phones, cheap wages. I wonder how much you personally make on new activations? Maybe you should be happy the phones are priced the way they are.
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lefteyeiu2006

Oct 21, 2005, 5:59 PM
Cingular can do whatever they want to do. It is their company, their policies, thier phones, plans, etc. What they do will never have an effect on me since I use T-Mobile. (And I never roam.)

So Cingular, you can go on and change any policy you like. And you can charge 200-500 dollars for your phones, and make your minimum plan at 59.99 a month. If you choose to get rid of rollover, then good for you. I could care less what you do with your business. Best Wishes to you, Cingular.
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TenMidgits

Oct 21, 2005, 6:38 PM
lefteyeiu2006 said:
Cingular can do whatever they want to do. It is their company, their policies, thier phones, plans, etc. What they do will never have an effect on me since I use T-Mobile. (And I never roam.)

So Cingular, you can go on and change any policy you like. And you can charge 200-500 dollars for your phones, and make your minimum plan at 59.99 a month. If you choose to get rid of rollover, then good for you. I could care less what you do with your business. Best Wishes to you, Cingular.

Cingular can take some lessons from your T-Mobile. At least T Mobile knows what it can and cannot do and does not oversell their service like Cingular does.
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ralph_on_me

Oct 21, 2005, 6:08 PM
I've had many "free" phones leave my store on zero deposits which were cancelled for non-payment. On top of that, I'm a dealer so those people with deposits don't help me at all. If someone puts down $150 deposit and cancels four months down the road, Cingular might make the $150 from the deposit but I've actually ended up losing money from the deal.

Yes, most people wouldn't want to ruin their credit over something like a cell phone bill, but in my area many people don't care as much. Paying more for a phone upfront discourages freeloaders from even attempting that, and they're still getting it for less than cost. Free phones are also not generally the best quality.
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Anxiovert

Oct 21, 2005, 7:40 PM
Ocellular said:
If they have good credit and they don't have to pay a deposit, we should support them by giving them a free phone. Take your "churn" and shove it!! Most people don't want to ruin their credit by not paying their Cingular bill. The two aren't even relative. Please reply!


Ouch! 😲 shoving our churn hurts! 😑 Stop! πŸ‘Ώ
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mupi

Oct 21, 2005, 6:33 PM
Another interesting point on the "phone price" issue: on Cingular, if I re-up, I pay the same price as a new customer for my phone (and more, for a (roughly) comparable phone, than on Tmobile or Verizon or Sprint). Verizon offers their "new every two", where they reward customers who re-up with an extra $100 off. What a concept, reward people who have already proven their ability to pay their bill....
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ralph_on_me

Oct 21, 2005, 6:35 PM
I thought Verizon gave $100 off the full price of the phone, not $100 off the upgrade price. Is this not how it works?
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joachim

Oct 21, 2005, 6:36 PM
ralph_on_me said:
I thought Verizon gave $100 off the full price of the phone, not $100 off the upgrade price. Is this not how it works?



It's an additional 100 off new customer price
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ralph_on_me

Oct 21, 2005, 6:38 PM
That's a pretty good deal then. I'll have to do some snooping at local stores.

What really gets me is how T-Mobile has such low prices and only 1 year contracts. I frankly don't see how they do it.
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TenMidgits

Oct 21, 2005, 6:52 PM
ralph_on_me said:
That's a pretty good deal then. I'll have to do some snooping at local stores.

What really gets me is how T-Mobile has such low prices and only 1 year contracts. I frankly don't see how they do it.

Neither does Cingular management obviously.
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tadams

Oct 22, 2005, 12:12 PM
You truely are the smartest poster in here. Here is an idea, maybe you should go work for corporate and tell them all of this, because I am sure that they don't ALREADY THINK ABOUT THIS STUFF! πŸ™„
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TenMidgits

Oct 22, 2005, 1:57 PM
tadams said:
You truely are the smartest poster in here. Here is an idea, maybe you should go work for corporate and tell them all of this, because I am sure that they don't ALREADY THINK ABOUT THIS STUFF! πŸ™„


They are thinking about it now after less then a million activations. Yes they are thinking about cutting payroll in response and giving some possible sales to RS. Which is going to actually benefit Sprint.

Who would you rather compete against...Verizon or Cingular?
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mupi

Oct 21, 2005, 6:42 PM
joachim said:
ralph_on_me said:
I thought Verizon gave $100 off the full price of the phone, not $100 off the upgrade price. Is this not how it works?



It's an additional 100 off new customer price


I specifically asked as part of my research into my new phone company, and that is what I was told. It even works, most of the time, with online purchases, you get an extra $100 off the online price.

You also still qualify for any rebates, etc, a new customer would qualify for.* All in all, a sweet deal; I used to work for DirecTV and I thought it was shameful how they and the cell companies treated NEW customers like gold, and repeat customers like crap. IMO, it is ab...
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joachim

Oct 21, 2005, 6:44 PM
That is just one more reason why Verizon has a very low churn rate. They take care of thier customers πŸ™‚
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craptacularwireless

Oct 22, 2005, 6:19 PM
Most dealers do not offer the NE 2, that is something you'll more than likey have to do at a Corp. store. Unless ofcourse the dealer feels like losing money πŸ™‚
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texaswireless

Oct 27, 2005, 11:20 AM
Pricing higher on all sales makes up for 2-3 lost sales per month. Easy math!
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joachim

Oct 21, 2005, 6:20 PM
The best thing for Cingular to do would be lower its price to match t-mobile. They have no business trying to charge what verizon does.
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TenMidgits

Oct 21, 2005, 6:51 PM
joachim said:
The best thing for Cingular to do would be lower its price to match t-mobile. They have no business trying to charge what verizon does.


EXACTLY! They have no business commanding industry rates for clearly inferior service on all levels.
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supermanskryptonite

Oct 21, 2005, 7:05 PM
Man I'm so tired of this. Look, Cingular is in the business for money. They will charge whatever they want to. Compare it to McDonalds or Burger King. Why is Burger King's Whopper higher than McDonald's Quarter Pounder? I mean their both the same, right? Because one company has more to offer then the other, whether is be a cleaner environment, better customer service, or better management. Cingular works the same way. They are in it for the money -- end of sentence. Just like every other business out there. As far as T-Mobile is concerned, that's cool that they offer things to customers more than what Cingular apparently does. If that's the route you want to take, then fine! No one is doggin' you cuz of it. But seriously, quit ...
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TenMidgits

Oct 21, 2005, 7:29 PM
supermanskryptonite said:
Man I'm so tired of this. Look, Cingular is in the business for money. They will charge whatever they want to. ...... They are in it for the money -- end of sentence. Just like every other business out there. As far as T-Mobile is concerned, that's cool that they offer things to customers more than what Cingular apparently does. If that's the route you want to take, then fine! No one is doggin' you cuz of it. But seriously, quit coming into the forums and doggin' the company just because you apparently enjoy another company's accomidations. It's disrespectul to my job and others who work for the company. It's just like walking into a business and talking about the company like it's a pe
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joachim

Oct 21, 2005, 7:42 PM
TenMidgits said:
supermanskryptonite said:
Man I'm so tired of this. Look, Cingular is in the business for money. They will charge whatever they want to. ...... They are in it for the money -- end of sentence. Just like every other business out there. As far as T-Mobile is concerned, that's cool that they offer things to customers more than what Cingular apparently does. If that's the route you want to take, then fine! No one is doggin' you cuz of it. But seriously, quit coming into the forums and doggin' the company just because you apparently enjoy another company's accomidations. It's disrespectul to my job and others who work for the company. It's just like walking into a business and tal
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supermanskryptonite

Oct 21, 2005, 7:48 PM
And where do you work? I mean I can't stand up for everyone and say "Hey we need to do a better job here." You sound like someone who has had a bad experience if not multiple bad experiences with Cingular. Probably because you didn't get something you felt you deserved or wanted -- kind of like other people out there who call customer service 10 times a week because they want credit for something they KNOW beyond a shadow of a doubt they don't deserve. We don't throw money down the drain. Our company is professional. You're going to have bad experiences in places -- it's a matter of life because we all feel we deserve certain things, whether it be against the companies policies or not. I'm sure the company you work for isn't the best ...
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joachim

Oct 21, 2005, 7:53 PM
supermanskryptonite said:
Our company is professional. .



That’s where I stopped reading
🀣 🀣 🀣 🀣 🀣
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TenMidgits

Oct 21, 2005, 9:07 PM
Yeah exactly. His CEO came down. Big deal. his CEO will be on the beach in Fiji when the company fails. I think it's noble to love the company you work for. I am self employed and have not worked for anyone else in 20 years. I believe people either live their dreams or work for those who do.

If you are in the latter category, you deserve to expect the people feeding your family and living their dreams to do the right things and LISTEN to you. They are so removed for their customers and live in a coddled vacuum. Only the hired hands can shake that tree for fruit.

Cingular has dropped in less then a year from 1st to last in every measured metric except for the customer numbers it gained and is losing through ATTWS. They bought 1st place ...
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halo

Oct 22, 2005, 10:10 AM
Maybe because Sprint isn't as bad of a company as everyone else is making it out to be? Not trying to start a flame war here, but they're nowhere near as bad as they used to be. As much as some of you love Verizon here, competition is a good thing. And if Cingular can't provide the needed competitive pressure, then you should hope that Sprint does.
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TenMidgits

Oct 22, 2005, 10:20 AM
Sprint has had a bad rep for awhile for whatever reasons. Cingular is rapidly assuming that reputation. Its all about public perception and experience. That and that alone drives a mature industry. Wireless is now a mature industry.
GM makes very reliable cars compared to years ago but 3 out of 4 people will say a Honda or Toyota is more reliable then a Chevy.

Cingular has no business competing with Verizon on price. No more then Cevy can compete with Honda or toyota on price.The activation trend is more then proving that as are the sales of GM cars.
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halo

Oct 22, 2005, 10:25 AM
I will admit, though, that everything looked really positive when the Cingular/AT&T merger first happened, but customers were quick to catch on that the grass wasn't greener once they crossed over to the other side. It's still too early to tell how things are going to end up with Sprint Nextel.
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TenMidgits

Oct 22, 2005, 1:51 PM
halo said:
I will admit, though, that everything looked really positive when the Cingular/AT&T merger first happened, but customers were quick to catch on that the grass wasn't greener once they crossed over to the other side. It's still too early to tell how things are going to end up with Sprint Nextel.

The euphoria after the 1st qtr numbers must have made Cingular overconfident and they now have squandered a great opportunity. Sprint/Nextel will pass Cingular in activations. Verizon will pass Cingular in total customers. I do not know what Cingular can do to reverse the trend.
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Icyhot

Oct 22, 2005, 2:39 PM
What is Cevy, a new Korean auto manufacturer??
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halo

Oct 22, 2005, 2:51 PM
😳

Please tell me you don't live in America!
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Icyhot

Oct 22, 2005, 2:58 PM
I made a typo when spelling the word Sanyo and he chose to immediately point that out. So I was just replying to the perfect speller. I know he meant Chevy. I'm a proud American who served in the military for 12 years from Georgia. And I truly love Cingular and my 6682.
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Icyhot

Oct 22, 2005, 3:11 PM
I stand corrected. It was YOU who critiqued my spelling and called me a GSM Fan boy. You are correct. I am a GSM fan but hardly a boy. I love being able to swap my sim card over to another phone should the occassion or my mood call for it. And I love posting on this site with my phone with the REAL internet via my Opera browser. I see I need to teach you how to spell CREDIBILITY though.
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halo

Oct 22, 2005, 3:26 PM
Criticizing someone's spelling/grammar is the most pathetic way to get back at someone in an online forum.

Sorry, but didn't notice the sarcasm with your comment on "Cevy" cars.

Ok, so you like GSM, great. It still seems to me you're oblivious to the choice of phones Verzion and Sprint currently offer and how some are better than alot of GSM phones out there.
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Icyhot

Oct 22, 2005, 3:51 PM
Did you not criticize my spelling of Sanyo?? And you insinuate I'm pathetic? Whatever. Sure there are bad GSM phones as well as bad CDMA phones. But I PERSONALLY prefer the GSM technology and the ability to change phones at the drop of a hat. That is something CDMA doesn't offer.
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craptacularwireless

Oct 22, 2005, 6:31 PM
That's not completely true. With Verizon you can do an ESN change through their website. Granted it's not as fast as switching a SIM card, but it can be done.
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Icyhot

Oct 22, 2005, 6:42 PM
Technically speaking you are right. But I hope you have all your phone numbers programmed in the other phone. Ours can be stored on our SIM card and therefore a much easier transition.
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craptacularwireless

Oct 22, 2005, 6:47 PM
I do, I have two phones, the one Iwas using, and the one I'm currently using now 😁 It would be nice to do that with Verizon phones though. You wouldn't believe how many times I'd get the question, "Will all my numbers automatically transfer?" ☹️
I see the pluses and minuses to both technologies though, I wish more people would instead of choosing one over the other. That'll be the day.
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Icyhot

Oct 22, 2005, 6:57 PM
Yes both technologies have good and bad points. No argument there. I'm partial to Cingular but that's just me. To each his own. What gets me is the Verizon and Sprint reps/dealers/customers who come to this forum only to stir things up. As long as I don't have Verizon service I will never visit that forum. I have no reason and they should extend the Cingular forum the same courtesy.
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craptacularwireless

Oct 22, 2005, 7:02 PM
I see your point. I think sometimes they come in here because some of the other forums are completely dead so they come in here where there's a high level of activity, they end up reading something they don't like, so they respond. I'm not condoning it, but I see why it happens. If you're happy with your carrier, great! If you're not, switch! Isn't that easy? πŸ™‚
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Icyhot

Oct 22, 2005, 7:26 PM
Seems easy enough to me. I live in a town of about 50k people and all 4 major carriers are available here. I personally would never pay my hard earned money for something I wasn't happy with.
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craptacularwireless

Oct 22, 2005, 7:32 PM
Wish more consumers followed your lead 😁
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Icyhot

Oct 22, 2005, 8:46 PM
The trolls must be over terrorizing the poor Cricket forum!!
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phone_csm

Oct 25, 2005, 9:06 AM
Dropped to last based on what?

Telephia, no go, looking at Q3 right now, definitely not dropped to last in all metrics.

Vocal Labs, no go again, in fact Cingular made improvements in some areas there and definitely isn't last.

Better yet, break out the numbers by Legacy Cingular and Legacy AT&T Wireless and its paints a very different picture. There is still a huge gap between the two and Legacy Cingular results are climbing while Legacy AT&T Wireless results remain low in many areas.
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springorem

Oct 21, 2005, 8:22 PM
Yet another pointless comment from Verizon's Biotch 😲
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shatownsfinist

Oct 23, 2005, 11:18 AM
T-mobile all the way!!!!!!
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halo

Oct 24, 2005, 3:26 PM
^^

Or not.
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SystemShock

Oct 26, 2005, 2:32 AM
Or... not, not. Which equals yes. πŸ™‚
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texaswireless

Oct 27, 2005, 11:23 AM
Bump to move troll threads.
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colione112

Oct 27, 2005, 8:29 PM
Lemme guess, your a disgruntled sales person... could be either a company person or an agent. Use your sales ability and sell the service, not the phones.
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