Cingular expelled from BBB in Upstate NY!
I guess it's not so hard to believe that Cingular would be kicked out of the Better Business Bureau for having so many complaints, many of which go unanswered.
Only confirms how bad their service is.
In Chicago, Cingular ranks dead last in both customer service, and call service per JD Powers survey. Verizon and US Cell tie for first. Cingular also has the highest complaint rate with the FCC. Nationally, US Cell has the lowest complaint rate, followed by Verizon. Verizons complaint rate is double that of US Cell (because both get relatively few complaints filed with the FCC). Cingular's complaint rate is many times higher than Verizon's.
I guess they really have raised the bar -- on bad service.
Only confirms how bad their service is.
In Chicago, Cingular ranks dead last in both customer service, and call service per JD Powers survey. Verizon and US Cell tie for first. Cingular also has the highest complaint rate with the FCC. Nationally, US Cell has the lowest complaint rate, followed by Verizon. Verizons complaint rate is double that of US Cell (because both get relatively few complaints filed with the FCC). Cingular's complaint rate is many times higher than Verizon's.
I guess they really have raised the bar -- on bad service.
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I live in chicago and I get excellent service on Cingular. I think u should stop reading articles and use Cingular's service before u judge.
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I have used Cingular in Chicago. I currently have an active Cingular prepaid account, using the Moto V551. (Don't use bluetooth.)
In driving from Chicago to Wisconsin recently, I took both phones. My Cingular had no signal for parts of the way, while my Verizon never lost signal at all.
In driving from Chicago to Wisconsin recently, I took both phones. My Cingular had no signal for parts of the way, while my Verizon never lost signal at all.
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Prepaid coverage is different from postpaid coverage. Due to delayed call reporting not being allowed on prepaid. network integration will improve prepaid coverage. Plus depends on the v551 u use some of them really suck and have a high call failure rate on the 850mhz frequency. Which by the way is the frequency moist of Chicago is on.
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What would be a good phone for the Chicago market, with its 850mhz freq.? All I want is good earpiece volume and clear calls, and getting good reception in low signal areas.
All elso is secondary. Any recommendations?
All elso is secondary. Any recommendations?
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