Alpha Tags
Does anyone know if it is possible to disable the alpha tag, so when you open up the phone, you don't see CINGULAR on the screen?
I had a very stupid customer come in and want to do it on his gf's phone(LG L1100), because he was able to do it with his x427...
his logic: you pay cingular for service, not the phone, therefore, they shouldn't have any say of what is put on the screen of your phone...
🙄
I had a very stupid customer come in and want to do it on his gf's phone(LG L1100), because he was able to do it with his x427...
his logic: you pay cingular for service, not the phone, therefore, they shouldn't have any say of what is put on the screen of your phone...
🙄
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Um...because he paid a subsidized price for the phone??? That MIGHT be why....tell him to go buy an unbranded/unlocked phone then.
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Tell him to stop paying for service and then it wont show what carrier he's with. 🤣
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Well all of my old phones still have the carriers name on it, even before Cingular took over BellSouth, my Nokia 5160 says BellSOuth... Get it right SON
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As many people have pointed out, TDMA phones use something different than GSM, he was talking about GSM phones saying emergency use only, not TDMA
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I dont know how some store reps do it. We have the luxury of the mute, release and hold button. I would have responded with, "Well you use that service on the phone. Get over it."
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thats essentially what i told him...except i added that he would have to talk to LG to get the unlock codes for the phone, if he so chose...not like it would "fix" the phone the way he wants it...but whatever...got him out of my store!
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Actually, doesn't the alpha tag show what SIGNAL your receiving at the moment???
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yeah...you could be at 0 bars, but stil display an alpha tag...showing you have an extremely weak signal... he didn't like that answer, so thats why i told him to talk to LG...
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So it is stupid for a customer to not like his user interface to be cluttered up with logos?
The responses here are laughable:
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The responses here are laughable:
"Well you use that service on the phone. Get over it."
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e...not like it would "fix" the phone the way he wants it...but whatever...got him out of my store!
Enjoy your KOOL-AID and willingness to render sub-standard service - not to mention - your acceptance of such things.
Heaven forbid a customer come in to a store and want to use their phone display to it's fullest potential instead of having a large portion of it tied up unnecessarily with large logos and other similiar branding gimmicks.
Btw - you people obviously do not realize how many things are sub
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So we subisidize our phones and you have to put up with logos...big deal.
Did you know the MPAA is trying to make it ILLEGAL to be able to fast forward through the previews on a DVD movie you DIDN'T pay a subsidized price for, because it's their "intellectual property"????
Try crapping about something a little more legitimate please.
Did you know the MPAA is trying to make it ILLEGAL to be able to fast forward through the previews on a DVD movie you DIDN'T pay a subsidized price for, because it's their "intellectual property"????
Try crapping about something a little more legitimate please.
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So we subsidize our phones and you have to put up with logos...big deal.
Try crapping about something a little more legitimate please.
Two statements that exemplify a complete lack of understanding in regards to the process and the effects of the process.
Your statements clearly show that your understanding of the mechanics of what a subsidy is and the advertising of products arising out of such agreements is formed without a basis in any formal understanding of the process.
If you are willing to accept advertising and branding in a form that inhibits your full use of devices that you purchase and pay for (remember the money invested in the phone is eventually recouped) at...
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The advertising on the phone would be a Cingular stamp or sticker, which do rub off. The Alpha Tag shows what network you are using. When I had T-Mobile on a Cingular phone, it read T-Mobile.
I'm buying a new car in September and I've seen my dad do the exact same thing and have it work. I intend on doing it too.. 😁
I'm buying a new car in September and I've seen my dad do the exact same thing and have it work. I intend on doing it too.. 😁
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apparently, you do not understand the fact that the cingular that displays on the screen shows that you do in fact have a signal, despite there being 0 bars (if that ever happens).
we give the customers a huge break on the price of the phone when they sign up for service. this is just an overly picky customer wanting something that I have to control over...if you don't like it, file a lawsuit over it...that seems to be the way everyone does it these days...i'm sure Satan (Stan) would get a hoot out of that one!
we give the customers a huge break on the price of the phone when they sign up for service. this is just an overly picky customer wanting something that I have to control over...if you don't like it, file a lawsuit over it...that seems to be the way everyone does it these days...i'm sure Satan (Stan) would get a hoot out of that one!
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Pooky Bear, relax!
Number one, the user interface is not CLOGGED with brand names. When you are receiving signal from a tower using a Cingular SIM it shows the carrier name. It only shows it at the main screen and doesn't interfere with usage of ANY menus.
Number two, subsidized handsets have nothing to do with it. I can put my SIM in a unbranded & unlocked phone and it still say Cingular. I can put in a T-Mobile SIM and it will say T-Mobile.
Number three, for all you other fools. Why do you treat people like they are a bother? Just simply tell someone it is part of the programming to read the tower and we don't have the information to alter the programming and risk voiding your warranty. Period.
Number one, the user interface is not CLOGGED with brand names. When you are receiving signal from a tower using a Cingular SIM it shows the carrier name. It only shows it at the main screen and doesn't interfere with usage of ANY menus.
Number two, subsidized handsets have nothing to do with it. I can put my SIM in a unbranded & unlocked phone and it still say Cingular. I can put in a T-Mobile SIM and it will say T-Mobile.
Number three, for all you other fools. Why do you treat people like they are a bother? Just simply tell someone it is part of the programming to read the tower and we don't have the information to alter the programming and risk voiding your warranty. Period.
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Obviously I do not agree with 'Branding' that inhibits or limits the use of a device.
I have read some complaints of phone reviews that customers were having large portions of the display tied up with such branding.
I can accept the answer - but do not agree with the methodology of how it is done or handled 🙂
I have read some complaints of phone reviews that customers were having large portions of the display tied up with such branding.
I can accept the answer - but do not agree with the methodology of how it is done or handled 🙂
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Rest assured every handset currently sold has ZERO branding that effects a single function of the handset.
I also cannot remember any handset sold in the past that has an "alpha tag" that inhibits usage of a particular feature.
I also cannot remember any handset sold in the past that has an "alpha tag" that inhibits usage of a particular feature.
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Most GSM phones don't have alpha tags. The tag is whatever carrier's network you are using at the time.
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cingrep17 said:
Most GSM phones don't have alpha tags. The tag is whatever carrier's network you are using at the time.
That is what an Alpha tag IS. lol. your two sententces contradict each other. 🤣
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It isn't an alpha tag like an old TDMA handset, but it is still an alpha tag.
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you should probably mention to these customer that the " cingular" on the dispay of the phone does require to be there some phone can hae some " profiles" set sometime manufactuers can go into phone and change that.. but the name isnt there jszut for the herck of it, it shows whether you are on network for specific features to work
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......can you hear that?
I think that the world is about to end. I am in favor of supporting Texaswireless' statement.
I dont think I will though. At least not directly.
I agree that the alpha tag should be an option. If I didnt want it on my phone I would be pissed about it being on my phone.
If I was a customer and I ever talked to any of you cats, I would then be a Disgruntled customer.
I hate advertisements and commercials and anyone who promotes them.
I think that the world is about to end. I am in favor of supporting Texaswireless' statement.
I dont think I will though. At least not directly.
I agree that the alpha tag should be an option. If I didnt want it on my phone I would be pissed about it being on my phone.
If I was a customer and I ever talked to any of you cats, I would then be a Disgruntled customer.
I hate advertisements and commercials and anyone who promotes them.
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it's not an ad. it's just an indication what flipping network you're on...
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it's not an ad. it's just an indication what flipping network you're on..
... and product placement in television and the movies is not advertising either - those characters just enjoy the use of particular name brand products - while amazingly enough - they appear to be the only name brand products in the world.
... oh and morning shows that show you "hip" or "new" products, cookbooks, cds, anchor books, and etc aren't just advertising products either - it's current and relevant news - nothing like a thirty second infomercial.
No - it's not advertising at all...
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In this case, no it is not advertising. Now that little Cingular sticker on your phone may be, but the alpha tag is not.
It is a network identifier, plain and simple.
It is a network identifier, plain and simple.
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texaswireless said:
In this case, no it is not advertising. Now that little Cingular sticker on your phone may be, but the alpha tag is not.
It is a network identifier, plain and simple.
the fact that it can't be turned off is a function of the PHONE, not the CARRIER. Bitch to Samsung, or LG, or Motorola, Or Nokia. THEY send US the phones.
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... and product placement in television and the movies is not advertising either - those characters just enjoy the use of particular name brand products - while amazingly enough - they appear to be the only name brand products in the world.
... oh and morning shows that show you "hip" or "new" products, cookbooks, cds, anchor books, and etc aren't just advertising products either - it's current and relevant news - nothing like a thirty second infomercial.
No - it's not advertising at all...
The alpha tag really isn't an ad plooky. It repeats what network the phone is currently using. This way folks will know if they are roaming or not. Without the alpha tag there is not a way(for most people) to know what network they are c ...
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... oh and morning shows that show you "hip" or "new" products, cookbooks, cds, anchor books, and etc aren't just advertising products either - it's current and relevant news - nothing like a thirty second infomercial.
No - it's not advertising at all...
The alpha tag really isn't an ad plooky. It repeats what network the phone is currently using. This way folks will know if they are roaming or not. Without the alpha tag there is not a way(for most people) to know what network they are c ...
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actually, on the newer updates we send out to customers, it will just say Cingular on the phone, no matter what network, on the older TDMA's it will still change to roaming or cingular extend, but on GSM phones, with the updates it will always say Cingular, even if you're on a t-mobile tower.
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