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UNLOCK CODE

sammy2

May 31, 2005, 10:37 PM
My nephew needs an unlock code while he is deployed in Iraq. He just arrived a few days ago and will be moving into Camp Taji in a day or so.

Is this code unique to his model or serial number phone or is it general for all of Cingular or AT&T? I still need to learn the model# and who he is billed through (AT&T or Cingular). He has a quad phone.

Cingular has some bizzar requirement that a subscriber would need to have been signed up for three months on world connect prior to receiving such a code. Hopefully my nephew had done so but I can certainly understand that he did not considering he is the company commander of his national guard infantry unit, he was just married and his wife is having a baby. If Cingular does not make this ...
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lexical

May 31, 2005, 10:48 PM
The subsidy unlock code is device specific. Its based on the IMEI of the device. If ot was an AT&T phone, you can forget about the unlock code. If its Cingular, you have to have met the requirement you stated above
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sammy2

May 31, 2005, 10:52 PM
please clarify what is the IMEI. Is this something Cingular would have a record of or does my nephew need to read the number off the phone itself?
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ConvergysSlave

May 31, 2005, 10:53 PM
15 digit number off the back of the phone. usually starts with either 010 or 35 depending on manufactuer.
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Buckock

Jun 2, 2005, 9:15 AM
The IMEI is already in the billing systen and should need to have the user call in for it. One thing you have to make sure is if the phone will even work in Iraq.
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Iselltheshitoutofphones

May 31, 2005, 10:54 PM
Your nephew can get the unlock code a couple of ways.

1) Fullfilled his contract.
2) Purchased the phone at retail(full) price.
3) As for the world connect requirement, I am unfamiliar with thar. I do know that as long as he has had service for 90 continous days and is going overseas a code can be requested.

Now did he fax copies of his orders to Cingular? If so, they will put him on a "save plan" or let him out of his contract. The save plan is like $20 with reduced minutes.

If he meets one of these requirements an unlock code request can be submited. It can take up to 2 weeks for it to come back.

Like I said in a previous post, if you can tell me his model number and when he bought the phone it may be unlocked already. All wo...
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sammy2

May 31, 2005, 11:35 PM
THANKS! I will need to find out this info tomorrow or the next day when I talk with his wife. I will check with you after I get the info.

Thanks for the support! Today I learned through an email from his father that Camp Victory was attacked and a couple of men from his Brigade were wounded. I was told he was out on a training mission so he personally was not involved. We told him that given the nature of how information travels we expect for him to contact us if there is any incidents near where he is. He will be based out of Camp Taji in a day or two but possibly staying elsewhere for his mission. With a wife and baby on the way plus the responsiblity of being the commander it must be terribly difficult for him. I know it is extr...
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DrDialtone

Jun 1, 2005, 6:28 PM
First, I'm a vet, my dad was a vet, and his dad wad a vet. I say that to let you know I have a little different perspective that most. How amusing that these postings are coming so soon after Memorial Day. Sad also.

Every family goes through hard times. And they don't even have to be military. A good friend of mine is a long-haul trucker. He's home maybe twenty days a year, depending on the scheadule. Sure, he makes pretty good money for driving around, but there a lot of stress. Sometimes he has cargos which make him a target, and from what I've heard, the driver usually ends up dead.

So, someone in the military may have a few months, or even a couple of years, of intense terror, but there are a lot of other jobs there they can take y...
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Liam20

Jun 1, 2005, 9:07 AM
You think the CEO is going to care THAT MUCH? Seriously. welcome to reality. I respect the fact your son is in the military and serving overseas, regardless of whether or not I agree with such an irrational war, If you want the device unlocked, pay the little bit of money and get the unlock code via the web.
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uNt0uChAbLe

Jun 1, 2005, 9:44 AM
Look man...Everyone else is being @$$holes about this so here what you need to do. Go to www.iunlock.com or www.wirelessimports.com (and click on unlocking at the top of the page). They will charge you a small fee (like around $30 or so) to unlock a phone and you can use it wherever and with whomever you want. The IMEI number is located on the box that the phone came in or under the batter of the phone. Just make sure you have that when you go to one of these websites (if you choose to do so). If you dont want to spend the money then search google for some assistance and more than likely you will find an answer. Screw Cingular and their unlocking procedures. It YOUR phone. Its not theirs just because Cingular is written all over it. Are you ...
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austin316

Jun 1, 2005, 10:07 AM
uNt0uChAbLe said:
Look man...Everyone else is being @$$holes about this so here what you need to do. Go to www.iunlock.com or www.wirelessimports.com (and click on unlocking at the top of the page). They will charge you a small fee (like around $30 or so) to unlock a phone and you can use it wherever and with whomever you want. The IMEI number is located on the box that the phone came in or under the batter of the phone. Just make sure you have that when you go to one of these websites (if you choose to do so). If you dont want to spend the money then search google for some assistance and more than likely you will find an answer. Screw Cingular and their unlocking procedures. It YOUR phone. Its not theirs just because Cin
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uNt0uChAbLe

Jun 1, 2005, 10:11 AM
Or I can just buy the phone at a discount thru you on a new contract and get it unlocked for cheap and still pay alot lower then paying full retail. 😲
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DrDialtone

Jun 2, 2005, 4:33 PM
Why yes! Let's commit fraud! That's the ticket!
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sammy2

Jun 1, 2005, 10:22 AM
the unlock guy says that he does not use a code but rather gets into the phone itself. He also doubts that wrieless imports can get a MOTO code since they would need to get into their database. Have you had actual experience with these firms?
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uNt0uChAbLe

Jun 1, 2005, 10:41 AM
Honestly no I havent but I have seen in other forums (such as HowardForums.com) where other have used them successfully. You should be able to contact the people from wirelessimports.com (their phone number is at the top of the page). So I would give them a call and make sure they can do it before you try.
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sammy2

Jun 1, 2005, 10:45 AM
I am waiting for their return call. I also am trying to learn the actuall cost fo the sim card that would work for iraqna (price per minute). No luck yet.
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austin316

Jun 1, 2005, 5:12 PM
sammy2 said:
I am waiting for their return call. I also am trying to learn the actuall cost fo the sim card that would work for iraqna (price per minute). No luck yet.


See i always laugh, specially the first time they do a warranty exchange, and they find out by unlocking it,voids the warranty, and whats even funnier, when they get charged back for the phone, because they say no one told then, but since we didn't unlock we could not know.

I'm almost tempted to help,just to quicken the losing of the warranty.
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sammy2

Jun 1, 2005, 5:17 PM
My nephew would not care about the warranty and he is not trying to rip anyone off. He can legally get out of his contract now (which ends in November) since he is deployed and then it is a function of determining what options he has for unlocking the phone or getting a different unlocked phone.

SOME of you reps are so affected by your customers you might consider gettiin out of the business.
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lisam

Jun 2, 2005, 12:22 PM
all i have to say to this one is......just to think the whole agrument now about war started from an unlock code now it has gone to history and wars 😕 are u sure this is the cingular forum 😕 🙄
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sammy2

Jun 2, 2005, 1:00 PM
only to the extent that it involves customer service and corporate responsibility and citizenship.
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FlyDog

Jun 2, 2005, 2:01 PM
What can I say, we're special, most days it's Ralph Wiggum special. 🙂
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captainplooky

Jun 2, 2005, 2:23 PM
Well - we touched on a variety of issues and the powers that be - exercised those powers that be.
Understandable.

I ask the Cingular Reps here to advocate for some type of policy implementation that will enable our troops or any soldier who uses a Cingular phone to be able to have their phone unlocked - so that they may use it.

Whether you agree or disagree with how the situation at hand is being dealt with- surely we can all agree that having a lifeline to home under such conditions is something we would all want.

Lastly, while enforcing these policies, do not forget that these are people you are dealing with. These are people, whose lives are on the line, and all they want to do is be able to talk to their family. There is no j...
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Iselltheshitoutofphones

Jun 2, 2005, 2:47 PM
Captain's log......What is what Spock finds in the bathroom on the Enterprize?
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captainplooky

Jun 2, 2005, 2:53 PM
Since you asked (in a roundabout way) - I'll share some intimate personal information about myself.

If Spock where to find that type of "log" in my bathroom he would note that is has perfectly formed 90 degree corners forming what seems to be a cube! Sorta like that old-school plado toy where you smash plado through the various openings.

Ps. The other day I crapped a statue. I kid you not. If I had - had the courage to fish it out and place it on a pedestal - it would have been a work of art! I kdi you not - it was a very shocking moment in my life.
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texaswireless

Jun 2, 2005, 3:00 PM
Imagine an atoll.

I digress, this is a nasty topic.

Even though you drive me nuts, your apology took guts and I am sure it was appreciated.

I honestly do not see a problem with getting someone who is in Iraq an unlock code. Current policies allow for most of them to be taken care of in that instance, and for those who do not qualify because of a quick deployment, there are many agents out there who can get that code for them.

The key here is getting it unlocked BEFORE they go. I agree with austin316/slave on one point, you can fry your SIM if it is done incorrectly and it would be difficult to get a new one to them in Iraq. Best to have it done here beforehand.
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Iselltheshitoutofphones

Jun 2, 2005, 3:08 PM
On a side note, you have 5 times to enter the subsidy unlock code. On the 6th incorrect try, the phone is now hard locked and requires a cable and some flashing and flexing of the software to reopen it.

I was able to unlock a customers Nokia that was "hard locked" but it was a pain in the ass!

Will
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sammy2

Jun 2, 2005, 5:28 PM
I have learned that my nephew is on the AT&T side which apparently presents other challenges toward an unlock code. He has a MOTO V505. I also learned that for $25 I can have it unlocked through unlockcell in california. They sound pretty reputable and they guarantee the work. Of course it will take time to ship the phone back to the states and then back again to Iraq. His contract ends in November. I know he can have his contract cancelled by faxing in his deployment orders (an option we are considering). I have asked the army what is the policy for using cell phones (apparently they can trigger explosive devices).

My nephew is a commander in a national guard infantry so they will be in the heart of things I'm sure. He is directl...
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texaswireless

Jun 2, 2005, 5:36 PM
My advise would be to cancel the service if they will allow you to do so.

Get the handset unlocked and then he can use it for prepaid service while there. And as Will suggested, he may be able to use a prepaid SIM now since many phones last year were not locked.

It will cost you less per month and then he has the option to get whomever he chooses once he returns safely.
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Iselltheshitoutofphones

Jun 2, 2005, 3:04 PM
Thst is awesome!! You forgot to mention color....bile green? clay red??

What a day!!
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texaswireless

Jun 2, 2005, 3:06 PM
Ugggg,

BTW, you up yet? I have a Dallas customer who wants to add Media Works. Would rather give it to you than agent queue.
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Iselltheshitoutofphones

Jun 2, 2005, 3:09 PM
No I am not, but I do get paid on features. Call me and I will hook it up.

Still waiting for Cingular to loft the freeze....any day now, and I can not wait!!!!

Thanks
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