the games are about 2.00-4.00 for the very largest ones and you cant put it on your pc and then to your phone !

you cant put it on your pc and then to your phone !

Sigh. I have had several representatives tell me this was indeed possible. Why isn't it? Certainly it's not unreasonable considering all the other services and uses Cingular employs the internet for.

If it is not possible, how do I find out how large the file is, so that I can determine how much it will be to download.

download the damn thing !

Why don't you try visiting your local Cingular location? 😁

BTW, I thought you were returning that phone.

Oh I have.

I was just using that for an example.

I haven't ruled Cingular out completely, as the options are a bit limited in my area. I'm still waiting on my refund currently.

I had spoken to the rep in the store and called the number on the brochure but got conflicting answers.

omfg i just realized who you are ole cellboob you are reading too much in to this just download the damn gam if you want it bad enough and see how much it costs if you afraid of loosing 7 bucks then dont do it !


you get the most annoying customer ever award

omfg i just realized who you are ole cellboob you are reading too much in to this just download the damn gam if you want it bad enough and see how much it costs if you afraid of loosing 7 bucks then dont do it !

Buy it now and find out the cost later? You and TexasWireless should start a club.

Let's see. You complain about customers not understanding their plans and calling in to dispute their billing AND at the same time you berate customers for trying to understand their plans and how they will be charged.

DO YOU EVEN SEE HOW FREAKING IDIOTIC THAT IS????

Hey pooky bear.

Nevermind....

CaptainPlooky said it all.

Out of curiousity The Box, how many times do you purchase things without knowing how much they are going to cost?

Almost everytime I go to a restaraunt

Typical...

Isn't it thought 🤣

No, I won't reference to where it is on the site because:

a) I do not sell using the site so I do not know where the terms and conditions of each and every item there might be located

b) In our training AND my bill I see how each charge is posted and know, at least in my area, that my statement is true.

If you don't want to believe the answer don't ask the question.

Haha.

If you don't want to believe the answer don't ask the question.

So in other words trust you and when he gets the bill he has to pay for no matter what. Do you even realize how silly that sounds?

The dude asked where to find that on the site after showing he would be charged! You can't even answer a simple question and then get defensive about it.

a) I do not sell using the site so I do not know where the terms and conditions of each and every item there might be located

b) In our training AND my bill I see how each charge is posted and know, at least in my area, that my statement is true.

Your training was adequate since you don't know where to direct people to find out the p

...
(continues)

Please explain to me where it is in my interest to show someone across the country how to find the T&C on a website not run, owned or designed by me?

If a customer comes into my store, they will get the proper info. If a customer calls me who lives in my region they will get the proper info.

If someone asks me a question online, and I qualify it by saying this is how it works where I am, and they want more proof then too bad for them. I am not going to fax over propreitary training materials so he can be comfortable with my answer. I especially do not feel the need to help a guy who rips me for trying in the first place.

I only have so many hands that may be bitten off by the wolves.

So let me get this straight.

The information on the website is not accurate, even though it is plainly displayed on the website.

The information you are giving me is accurate because that is how you were billed and were trained, yet can reference nowhere where this information can be obtained?

Do you sell price plans in this manner?

It is amazing to me I have never been able to get a straight answer regarding this.

My lord you are a fool.

I have written information on the rates here in my store. Get on a f**king plane and come pick some up for yourself. I am not going to try and point out to you where the prices are located on a website not run by me or my company. As I stated in one of my earlier replies. Go to a store.

This is hilarious. You are attempting to rip me because a store across the country from you is not able to answer questions to your satisfaction.

You got a straight answer, you just didn't like the fact that I didn't fax you my training documents.

Oh and btw,

I made the detrmination to stop putting in my time and effort to help you when you became an a$$ on different threads towards me. You need to learn some better people skills if you want to attempt to gain help on here.

Your first post alienated quite a few here, but overall IMO you were right. Your subsequent posts have done nothing to elicit help from those that may have the knowledge to solve your issue. Your attempt to start pissing contests with others are annoying in my opinion.

Yes, you have every right to do so, but I have the right to stop trying to help.

I would hope that conversations regarding other matters would stay contained in those threads.

Yes, you have every right to do so, but I have the right to stop trying to help.

I agree.

However, if you do help, please don't lie or get upset when the information you relay cannot be verified. Also please note, that when the information you supply cannot be verified, the natural conclusion would be that you are mistaken or lying.

That's the thing about rude and condescending behavior. Regardless of where it happens the focus of your statements are not contained in that single environment.

And as to your second statement, you say if I help to not lie? Way to move up on that social grace scale there buddy. Insult me in other threads and then accuse me of lying. That is a great way to get people to help you.

I am not in the business of relaying information that can be verified via other sources online (BTW, if it can be verified online they why are you asking?). I am only concerned that it could be verified by a customer in MY store or in MY area. I am not an online vendor, therefore my products and services need only be sourced to my avenues of distribution...
(continues)

Or.

Please don't lie or get upset when the information you relay cannot be verified.

...I am only concerned that it could be verified by a customer in MY store or in MY area... am not an online vendor, therefore my products and services need only be sourced to my avenues of distribution...(I am not saying they do or do not, I personally do not know or care)....

Your customers do not use Cingular.com as part of their rate plan?

You don't tout ringtone,graphics, and other content as a selling feature?

I am failing to see how your information regarding this would be any more verifiable if I where in your store and asked the same questions.

I wanted to send a long diatribe but realized I would be repeating myself to someone who doesn't deserve my time.

You added the LIE portion for no other reason than to infer I lied. There are many reps here who get terribly upset at a$$holes like you, as they haven't developed the maturity to blow off people with your jaded views. I am beyond that now (I got just as angry when I was younger) and just say my peace.

You dug your own hole and now want to blame people on this board for skewing your view of Cingular. Why don't you use the resources available to you as provided by Cingular. Get your keys (or more likely your bus pass), drive on down the road and visit a friendly neighborhood store. They should have the same resources I ...
(continues)

There are many reps here who get terribly upset at a$$holes like you

The same reps complain about their customers not understanding their plan and rates. Yet, it should be obvious by now why this is.

My question was very straightforward. After your response I asked where to find reference to this. Was that truely unreasonable?

As I have stated, I did visit my local corp store. As the case here, I received multiple, often contradictory responses.

I was hoping if I could find the official information from Cingular regarding this, so I could dispell my questions. Unreasonable?

I do appreciate your time in trying to answer my question.

No you don't appreciate my time. You called me a liar.

If the stores in your area are incompetent is that my fault? Oh yeah, I am a corporate owner, must be my fault. It's either the local franchise owner of Quiznos next to me or my company that is corrupt, since we have less than a 50-50 chance.

Get on a plane and come to Lubbock. Visit the Buddy Holly Museum and see some hot Texas Tech coeds at the local bars (I have a feeling you need to get you some). Before you leave visit my store and I will show you, in writing, all you wish to see. It MAY only apply to North Texas or Central Region customers but that will be my fault since I don't know your region's policies and procedures well enough to confirm if they are the same or di...
(continues)

Look at the webpage the dude linked!

YOU ARE LYING!!!!!!

What exactly are you Mr. Pooky? Do you work for or represent Cingular is some way, shape or form? Are you aware of the billing process for MMS in the North Texas region? Have you taken the Cingular University Online classes that explain this billing process or have you seen the channel communications explaining the billing process?

Just want to know where you are coming from to accuse me of being a liar.

Thanks

why does it matter to you if you arent even a cingular customer?

Allegedly he is a Cingular customer but apparently everyone he has ever met with in N or S Carolina that works for Cingular has been unable to assist him.

Or he is just trying to break own balls.

I don't think anyone knows for sure.

TexasWireless, I hope you are capable of seeing how your responses have illustrated your lack of knowledge regarding the company you so proudly represent.

I am not going to try and point out to you where the prices are located on a website not run by me or my company

I see. The Cingular.com website has no bearing whatsoever on your customers, and you as their rep, should have no understanding of the services available there or how to use it. Very interesting business model.

You are attempting to rip me because a store across the country from you is not able to answer questions to your satisfaction.

What an addle minded comment. I'm trying to figure out how much I would be char...
(continues)

Do you enjoy making the same point over and over and over?

The Cingular.com website with pricing guidelines as you state them to be has no bearing whatsoever on my customers because I educate them FIRST before they go to the site and therefore they do not need to rely on what may or may not be posted there.

All the information does not suggest you would be charged another way. Again with this nonsense. The information on the website speaks in general terms since it has no idea what your individual rate plan may contain in terms of data features. I explained how it would work should you choose to add MMS features to your account and how the MMS message would be used instead of charging you per KB. If you JUST had MEdia NET you would...
(continues)

WPT is 61KB

they won't be that large, like you said earlier, 1MB. just buy a media package for a month and take it off if you stop using the internet. stop being cheap.

stop being cheap.

I'm happy to hear money is a luxury for you, for me it is not.

I'm sure you and others allready see the blatant ignorance of this statement and others in this thread, so I will only point that out passively with this comment.

You will not get charged unless you download the game. You have to accept the download to download the game. Before you accept, it tells you what the kilobytes are. I thought I was clear in my previous message, hopefully this gives you a more simply understanding.

No you were not explicitly clear about that, which is why I asked. I aslo asked, because it seems to runs contrary to the information presented on the website.

http://www.cingular.com/media/ringtones_disclaimers »

Ringtones and graphics are charged when sent to the phone, even if it is not saved or purposely discarded. Ringtones and graphics are nontransferable.

I've had confusion in the past, I'm trying to prevent that in the future.

saved and downloaded mean to seperate things actually

it would be helpful if you actually had a cingular fon to try any of the methods on

Go into a store boob. Stop asking questions that may have regional answers and expecting to receive the same answer on a national website.

Go into a store boob.

Go into a store boob.

Go into a store boob.

Go into a store boob. Stop asking questions that may have regional answers and expecting to receive the same answer on a national website.

WOW!!!!!!!

I never knew that ordering a game from online from the official Cingular website would have regional stipulations.

May? May? I thought you were trained and knew exactly what the circumstances regarding this were. Now it seems you "may" think they have regional answers, which is laughable by the way.

Do you really have to wonder why the vast amount of problems exist within Cinular currently? I guess I'm the source of them all though.

Go into a store boob. Stop wasting other's time here when you have no intentions to believe them anyways.

You do realize that people can attempt and succeed to deceive and mislead you in person?

I just would like to read Cingular documentation on this matter, I want to know the facts as Cingular presents them, not take someone's word for it.

Unreasonable?

So if your intention was to find the offer in writing why did you not ask for that in the first place?

Beep, beep, beep, beep.

I hear your reverse horn loud and clear.

Oh, and I will even bring the tape recorder for you.

or better yet call the web support line that is provided for you on the internet. CSR are not trained to assist ppl on the web, but a web tech would love to help you. No I wont send you my job description in writing to prove that we dont receive training on the web, you'll just have to take my word for it

For someone who claims to have exhausted all his resources and must now seek third party help, he sure doesn't read very well. 🙂

If you don't mind do you have that number handy?

surely do.....866-391-0749

You the man.

It's people like me who are trying to understand how Cingular does business that are the cause of the daily complaints you get in regards to rates and plans



No cellboob

All you do is complain about everything. I for one dont care if people call in all day everyday to ask questions about their bill(makes my day easy) Its people like you who complain....at us the people who answer the phone and who answer your questions the best we can...and when you dont like the answers we give you..you call back and start to rep shop to get the answer you want. You dont thing we dont notae everytime people call in? You think we dont know that you've (or someone like you) already have called in 5,6,or even 7 times in 1 day asking the same questio...
(continues)

My answer for you is this:

Learn you job where you can answer those questions the first time, so that people don't have to call in to receive multiple answers to the same question.

It's not a matter of not "liking" the answers given to me, it's a matter of the answer varying from rep to rep. It's also a matter of those answers clearly clashing with what Cingular has posted as their policy when you can actually find such information.

...shut up and dont waste our time anymore...

Just as applicable to you, if you are not capable of doing the job you were hired for.

Of course, if the information I seek could be readily obtained from the brochures or literature Cingular produces this question would never ...
(continues)

I think someone gave you your answer, but again, you don't want to believe anyone without third party verification.

Oh, and his answer DID NOT contradict your website you find so dear. He said if you do NOT download you aren't charged. Your website said if you download but do not save or discard you are still billed.

DAMMIT MAN!! Okay I have had enough of this Customers vs. Cingular bullsh!t!! To Cellboob01: In terms of the downloading of the games...if you are not sure about the price or size or whatever it is you are complaining about then DON'T DOWNLOAD the game!! There are other websites you can get games from!! It DOESN'T have to be from Cingular!! To the Cingular reps: There really is no need to BERATE customers who have questions! Either answer the question they are asking or DON'T respond! If the customer chooses to be an A-hole about you helping them then just don't help them. Before anyone jumps in my face I am a CINGULAR CUSTOMER NOT A REP. I am a PROUD Cingular customer as well. I am just sick of the reps AND customers fighting in this forum ...
(continues)

AMEN!!!!!

This should be posted in all of the other forums as well. 😳

Try re-reading this thread.

Notice the use of "please" and how I was merely trying to clarify discrepancies.

You fail to understand that I requested help, the participants in the thread initiated contact, and I was responding and engaging them in regards to their responses.

I encourage you to read up on projection as it pertains to being a barrier in communication. I believe this to be a large source of the disgruntlement you perceive.

LOL! Your a real funny guy you know that? You also have the perfect name too. I never said you didn't ask for help and obviously you failed to understand what I said. What I said to you was that you didn't like the help that was offered to you and seemed dissatisfied. My suggestion was if you didn't like the help you received don't ask for it from the people in this forum. Plain and simple. 🙄

I'm not with Cingular. I tried to order a phone but cancelled, and after being mislead, having additional features added on to my plan, and having my contract extended by 100%.

I have not ruled it out service with Cingular. Why? The answer to that question even I do not have the answer to currently.

If you don't know why you want Cingular service why have you wasted all this time (I'm not even counting the time we've wasted) going back and forth asking these questions?

That is simply not logical. There has to be one reason why you want Cingular, otherwise I would just chalk it up to the fact you must be a sadist.

There has to be one reason why you want Cingular

You are correct. The reason is my job.

Then why were you being a drama queen posting the whoa is me I don't even know why I want Cingular? Why not just say I am required by my job to have Cingular even though they are pissing me off?

Talk about someone not being honest.

Well, the several of the ones you have received here a right, depending on your plan. They were clearly layed out for you with one exception, we don't have the ability (or in my case, the desire) to show you the offer in writing.

With your attitude I would be willing to bet people might even be tempted to give you misinformation. Considering my response was given before your jerkoff side came out you can decide to believe or not.

AWHAWHAHHAAHHhahahwhhHAHWHA

You're all like trying to call HAXXOR or WALLHACK but everyone knows you got ROXXORED straight up by 133Tn355.

Next thing you'll be calling is AIMBOT but no turkeys buying that jive.

Huh? 🤨

Captainplooky
AWHAWHAHHAAHHhahahwhhHAHWHA

Translation: HA ha ha ha ha ha ha ha ha ha

Captainplooky
You're all like trying to call HAXXOR or WALLHACK but everyone knows you got ROXXORED straight up by 133Tn355.

Translation: You are trying to use silly arguments to try to detract from the fact that you have been thoroughly pummeled by logical arguments.

Captainplooky
Next thing you'll be calling is AIMBOT but no turkeys buying that jive.

Translation: In the future, I expect, you will try similar silly arguments, but no one will believe them either.

oh 😕