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Data call?
Customer is receiving calls every minute and when he picks it up it says data call. What is this and how do I stop it? (stupid CSP)
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Hi Shay 😁 Go to CARE > wrench > services and remove WIXC. That is cust data line, if cust does tethering (or however it is spelled) don't remove it.
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Oh...cool thanks Mari. 😁
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or tell him to just stop answering the phone! 😁
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He'll still get billed... Had a lady get 400 minutes of overage due to those. Credited 'em all off tho. Are the calls from a number in California?
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I sometimes get data calls. I called the number back once and it was a local school distrcit. Another time, it was a cell phone customer, but he didn't answer.
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Yup he was from cali and recognized the area code. When you call back it was busy or just rang.
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Mari! I am thinking about transferring to PR... Can you tell me anything about how stuff works down there... Salary and commission for sales reps just like it is here?
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yeah but cost of living is lower so you would make less. I was gonna move to FLA but that would mean between a 10-15K pay cut once all is said and done due to COL
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Whoa! How much do y'all make? I tried getting a job once, Cingular didn't like me, I guess.
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Depends on how good you can sell.
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