Really? I dont like it at all. If you dont mind me asking, how much to do you paid? (I used to be AT&T and I work at Convergys, so that could be why we feel so differently????)

lisam said:

Shayby said:

NpplStyle said:
10. Cingular has ROLLOVER minutes! 😛
9. Cingular doesn't have high taxes like VERIZON AND SPRINT
8. Cingular has a better options to fit everybodies needs
7. Cingular has GSM
6. Cingular has 50 million people 3 out of every 10 people have Cingular 😁
5. Cingular has NO roaming charges no matter what
(IN THE UNITED STATES)
4. Cingular does the *Services
3. Cingular lets you use your phone in 157 countries
2. Cingular has NIGHTS at 7
1. CINGULAR IS THE LARGEST VOICE & DATA NETWORK IN AMERICA

PLUS....its a GREAT company to work for 😁

WHAT?!?!?!?!?!? do u even work for this #e!! Hole?

and some customer would call to complain about it too, even though it SHOULD be obvious enough!! That is the way of things. 😈

ihatecingular said:
and some customer would call to complain about it too, even though it SHOULD be obvious enough!! That is the way of things. 😈

What do you mean would? They do this everyday lol

I actually did have a customer who wanted to cancel service, telling me that I lied to him when I told him it was 1.99/minute in Ireland. He seemed to not understand that when he was receiving calls it still would charge. Also couldn't comprehend that when he called an Ireland number while in Ireland he got charged.

So I can call in and pay $7.00 extra per month and get my nights moved up to 7PM? Seems like a good deal to me.

ihatecingular said:
Yeah, you have to PAY 7.00 for it. With AT&T you never did! Its been a deal-breaker for some AT&T customers who dont want to switch to Cingular.

The reason you 'never' had to pay for it was because they added it as a promotion into your plan. They charged for 7pm nights if you didn't have the promotion. I know because when I used ATT, I wouldn't sign a new contract to get the promotion so I just paid for the feature.

I didn't ask you, you stupid, ignorant, inconsiderate bastard.

remember what you said earlier?

i belive you said something like... "this is a public forum right?" "you are talking to everyone" etc... so yea.

lol.. yet i help you and you call me names.. hahahhahahaha. yea you need anger mgmt classes.

by the way its 7 bucks per month, do you want a loan?

I dont think he likes you, Nextel. Maybe you should try finding another forum. 😲

No one likes him. He is nothing but a stupid little immature troll.

ooo wow!! no one likes me on the forum... woow!!!!!!

nah, sorry. i like this board fine. thanks anyway for the suggestion.

nextel18 said:

by the way its 7 bucks per month, do you want a loan?

Go f*ck yourself you stupid, good-for-nothing, immature rich bastard. I don't need your money, nor would I take it if I did. I would rather starve to death than take money from someone like you who doesn't know the value of anything.

How do you know hes rich?

ihatecingular said:
How do you know hes rich?

Thats the "story" he has given throughout the forum.

He brags about it every day. He likes to insult those of us who actually have to work for a living.

Here is a link that proves it:

https://www.phonescoop.com/carriers/forum.php?fm=m&f ... »

Insulting people that work on Saturday's....very nice of him, don't you think?

Jack ass. Why would somebody visit a forum on a Saturday unless they were working anyways??? I hate rich people. 😈

Well, I'm not working and I am here. But, unlike him, I did not come to insult and degrade people.

(Its okay - I come here after hours too) Dont tell. 🤭

lol...It will be our little secret. 😉

🤣 🤣 🤣 Okay!!!!!!!!!

"But, unlike him, I did not come to insult and degrade people."

what?!!! you have been insulting and degrading me. lol

hahahahahhahahah. ouchy. a simple no would be best.

I have to use three differen carriers. 1) Verizon for coverage and voice quality

2) T-Mobile for huge amount of Pre-paid minutes.

3) I use an old Nokia 5165 phone also pre-paid because it uses TDMA great for going through thicks wall and metal roofs, and it has analog back up

Gsm has a long way to catch up here in Gainesville, Fl,. zipcode 32614

By the way I did try a Cingular phone with Gsm, I cancelled service after 5 days.

Roll over minutes and having a 50 million customer base doesn't really matter, if you voice quality sounds as if it's cracking and muffled during some conversations.

No matter which carrrier you choose, go with the trial period. And never ever sign a 2 year contract. If you have to worry about t...
(continues)

i haven't seen anything in the last year or so, but i know that before the cingular att merger there was an article in the new york times about cell phone surcharges which showed verizon had the smallest amount of surcharges per customer in the industry.

i can't imagine they've raised their rates that much...

Well, im only talking about people who have brought me their bills, I do the math right there, and it always seems to come out to 20% or higher. It could be that the people who come to me are only that high because of overages or whatnot.

taxes very from state to state, IE california has 6 different taxes

California has some of the highest taxes.

What exactly do you consider second-rate? Cingular has some of the most innovative and exclusive phones in the marketplace today.

Show me a phone out there with the capabilities of the Nokia 6620 in its price range. Or The SE 710... or a video phone with speaker, triband, customizable faces, and TFT color for under $100 like the z500a.

The Nokia 6230 is probably one of the finest phones available from ANY carrier in the US. Second Rate? Where?

I'm talking about Verizon Phones! Lol...I love the cingular phones, I wish I could buy one to work on the CDMA service...lol!

My bad... you can see why I'd be shocked, based on what I THOUGHT i saw...lol

I know, I sell cingular phones all day long and just weep because I'm stuck with Verizon. lol.

verizon charges a processing fee that equals an activation fee. at least cingular charges half of their activation for upgrades.

Processing fee? There is no such thing. There has never been one, an indirect agent might have charged them before but Verizon has never, I have been selling Verizon for 6 years and there are no fees, only the original activation fee at the original time you sign up.

For 6 years huh? Funny, have you not seen a Verizon Brochure before? Tells you right on the brochure a $35 activation fee applies.

an activation fee is not an upgrade fee.

and btw: the activation fee is $20 on a two year contract.

Well, your right on the $20 thingy, but I am positive I saw on a brochure they still charge customers

not on an upgrade. they charge an activation fee on a new account to cover credit check, etc, but they don't charge that $18 fee that cingular does.

Not that I am calling you a liar, but do you have proof?

If you are refering to the migration fee, well that fee is long gone.

Uhhh thats 100 offa the RETAIL Price.... New customers get better deals... I have a tmobile account. You get the same deal as an activation customer most of the time with cingular... As far as network goes Cingulars network is waaayyyy bigger than tmo's. So much bigger in fact that tmno uses cingulars network many places

Nope, thats $100 off the new activation price, I GUARANTEE it, I have worked for Verizon for 6 years, its called New Every Two, that is why I just got the e815 for free when I renewed my personal line, the price for a new activation is $149.99 minus a $50 mail in rebate which brings it down to $99.99, I got mine for $49.99 minus the rebate = FREE

Whats that called....hm...can't remember...you work for Verizon and got a great deal on a phone...gosh, what do you call that? EMPLOYEE DISCOUNT?

no, like I said its a personal line, New Every 2 is $100 off NEW ACTIVATION PRICE, call VZW and ask them. 😉

uh....New every two customers get $100 off the contract price, not the retail price.

they have no idea what they are talking about, obviously neither do you. moto sucks by the way.

Megs,

Thank you for helping me make my point valid. Look at her people, she is the perfect example of why Cingular is a perverse company.

once again a reply not directed towards you. i think your panties are in a bunch, or you don't get enough physical action. you should work on that.

what you just posted can be interpreted as sexual harassment! 😡

perverse ? Can you actually back that up? seriously. Some solid examples of the perverse nature of Cingular.

All companies are perverse in some way or another.

Besides, who cares?! It is just my opinion. Opinions should NEVER be regarded as facts! 😉

I'm not jumping all over you on this, I could really care less. I work for Cingy and I hate them with every fiber of my being, but they keep gas in my car and food in my stomach so other than on here you wont here me say that. But if you gonna rip on something at least provide one example, I'm sure you could find several. Why not argue a point like that with fact? thats just lazy man... 😉

Used to work for cingular, and one main example is their customer care. You and I both no that we don't care one bit for the person who comes into the store to inquire about their bill. If they're not in there for new service, an accessory, or a feature... then they better make room for those who do wanna get those services. Cingular really doesn't give their RSC's (retail sales consultants) any incentive to provide superior customer service. It's all about needs assesment, steering, profiling, upselling and feature recommendations. You know what is sad though... I never made any real good money with cingular. Even with commission, what was I pushing? 40K a year? Cmon, that's nothing... base salary was crap and commission required th...
(continues)

you are incompetent, why don't you just quit your job so that Cingular's customer service ratings will go up, instead of crashing downward!!

what makes me incompetent? who is attacking who now? that reply wasn't directed towards you. go back to the t mobile forum.

#4, star services, *bal# to check your balance, *min# to check your minutes, *pay to pay your bill, *now to add features and *8 for voice connect.

AshDizzle said:

1. Cingular has the largest voice AND data combined network in America. Meaning all digital. Verizon has analog and older CDMA systems in place, and their coverage map includes many roaming agreements with other companies, which add to their red. They also fill in their patchiness with made-up red. It is simply not possible for them to have that much coverage in the United States. Cingular doesn't fib on it's coverage. In fact, there is a ton of coverage that they don't even include on their map!

how much misinformation can you put into one sentence? just wondering...

the reason cingular can say largest voice AND data network is because of the "and data" part. verizon's n

...
(continues)

I actually thought that Most of Verizon's Coverage was analog, as whenever they brought out maps of their digital services and rate areas it was absolutely terrible. has this improved? I know a few people who have bought digital only phones from verizon and had terrible service, then when they returned for what they called a tri-mode phone (which i thought all were tri mode with verizon) they got better service, I was assuming it was due to the analog roam.

Then I invite you, almighty verizon man, to step up to the plate and go everywhere you see red on a verizon map, and call from it. Then you tell me that verizon's map is legit. It IS a lie. People DONT get service where the map says they do. There is no 2 ways about it!

Now it is not fair to criticize verizon on "lying" about thier coverage because my mother has Cingular and she has no coverage in areas where the Cingular maps said she would have coverage. No company lies on thier maps. The maps are merely suggestions of where service might be available, and thier areas are NEVER 100% exact. If you don't believe me, bring your Cingular phone to Bedford, Indiana. Bedford is included on the Cingular map, BUT not one Cingular phone can get a signal in Bedford!! There is also geography to consider. Trees, tall buildings, hills, and mountains may stand between a tower and the cell phone which will also make the phone have no signal.

🙂

iloveMOTOV300 said:
Now it is not fair to criticize verizon on "lying" about thier coverage because my mother has Cingular and she has no coverage in areas where the Cingular maps said she would have coverage. No company lies on thier maps. The maps are merely suggestions of where service might be available, and thier areas are NEVER 100% exact. If you don't believe me, bring your Cingular phone to Bedford, Indiana. Bedford is included on the Cingular map, BUT not one Cingular phone can get a signal in Bedford!! There is also geography to consider. Trees, tall buildings, hills, and mountains may stand between a tower and the cell phone which will also make the phone have no signal.

🙂

I have to a...
(continues)

oooh so let me get this right..you say that verizon lies about its coverage area but the almighty cingular does not...ha ha ha thats a laugh...yeah they have the biggest all over voice and data coverage because they are counting the ATTWS towers that they took over at the time of the merger but as any employee knows... those towers are not yet intergrated to the CW network..there for yes they have the most towers but they dont pull service from all of them and will not untill i believe 2006 some time...but hey why would they have a reason to lie.... and as for them having the most customers that is also correct but verizon is not that far behind so they are not that far from catching up..but hey what do i know i only work for both of them

Treyrocks said:
oooh so let me get this right..you say that verizon lies about its coverage area but the almighty cingular does not...ha ha ha thats a laugh...yeah they have the biggest all over voice and data coverage because they are counting the ATTWS towers that they took over at the time of the merger but as any employee knows... those towers are not yet intergrated to the CW network..there for yes they have the most towers but they dont pull service from all of them and will not untill i believe 2006 some time...but hey why would they have a reason to lie.... and as for them having the most customers that is also correct but verizon is not that far behind so they are not that far from catching up..but hey what do i

...
(continues)

What he is talking about is actually correct. There is an issue between what they call the "Blue"(atnt) network and the "Orange"(Cingular) networks. The problem is that as long as your phone picks up signal from an orange tower, it will not switch over to the blue tower, no matter which one has better signal. Its not that you have NO access to the blue network, its just not fully integrated, the two networks don't "talk" to each other yet, for example, in the case that you are driving down the road, and you start a call on a blue tower, your phone might not switch to a orange tower, so, the call drops, and you might look at the phone to find you have 5 bars of service. Its a known issue that is not happening all over the country in every...
(continues)

Nice rebuttal! 😉

I can't believe so many people don't know about star services.

*pay
*min#
*bal#

texaswireless said:
I can't believe so many people don't know about star services.

*pay
*min#
*bal#

I agree. it's our job as reps to inform the customer about the star services, and if you work COR then you should be telling about them when you give the customer the service summary.

Yeah. I didn't understand what he meant when he said *services. And to be honest, I never really thought they were that useful until I actually started using them :-)