AT&T Now Blaming Customers for Its Problems
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AT&T, the whiny wireless carrier, is back at it again. Fresh off whining in court about Verizon's map ads, AT&T is now whining to financial analysts about its customers. And it is warning that customers should use less of the company's all-you-can-eat data service, lest it become portion-controlled in the future.
Ralph de la Vega, president and CEO of AT&T Mobility and Consumer Markets, told analysts yesterday that 3 percent of the company's customers account for 40 percent of its data usage.
"What we are seeing in the U.S. today in terms of smartphone penetration, 3G data, nobody else is seeing in the rest of the planet," de la Vega said, quoted in
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The Cellular Jesus said:
Ever since De La Vega came into the picture AT&T has been degraded as a carrier.
I think Stan was more aggressive with the network expansion. Remember how head-on, hands-on he was with the whole Cingular and AT&T wireless integration.
(for those who don't remember: He finished it way before schedule) 😎
If Stan were still the head of AT&T Mobility, we would have seen a more aggressive approach to fixing up and improving the network. but with De La Vega, AT&T is losing steam, which will result in her losing ground to other carriers.
I love how they also call ATT whiny for their lawsuit, yet I have yet to see them run an article about Verizon's lawsuit against Sprint, or Verizon "whining" about customer's who buy data devices and then sell them (a problem with every carrier) and raising the ETF.