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* Services

mjc2006

Mar 11, 2009, 1:54 PM
AT&T * Services are great and I use them often:

*MIN
*BAL
*PAY
*DATA

I have never used *NOW. What does *NOW do? I did not see any detail on the ATT web site...

Thanks...
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PhonemanJ

Mar 11, 2009, 2:52 PM
*NOW allow you to add features to your account. So if you want to add something like Roadside Assistance or Voicedial, you can dial *NOW and add it yourself.

One * service that you left out is *639# and send. This will tell you whether or not you are eligible for an upgrade. If you are not eligible, it will give you the eligibility date.
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mjc2006

Mar 11, 2009, 2:56 PM
Thank you very much!
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michael_herc

Mar 11, 2009, 3:27 PM
I tried doing the *NOW# and nothing happens, it says there is an error.
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PhonemanJ

Mar 11, 2009, 6:00 PM
There is no # at the end. It is just *NOW (*669).
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michael_herc

Mar 11, 2009, 7:14 PM
Neither one works. When you don't put the # at the end, it tries to dial out. When I do put the #, it tells me there's an error.
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PhonemanJ

Mar 12, 2009, 5:18 PM
*NOW does dial out into an automated system. It is supposed to dial out, unlike *BAL# or *MIN# which sends out and receives a text message.
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Fandim

Mar 12, 2009, 6:15 PM
The Voice Store (*NOW) was a virtual store concept, which allowed customers to self-activate features rather than having to call customer service.

This self-service feature is no longer available. Should a customer use *NOW (*669) and select Option 1 to add a service or feature, they will be asked to again select Option 1 and then will be transferred to a CLM Call Center representative who can assist the customer in adding a feature.

Customers are no longer able to add a service or feature using this * Service.
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