8 years I have had my business on AT&T. I have 175 users on my business account. We travle all over the US, and out West is all Roaming. We are located in Texas, and last week or so when AT&T's network was out cost me money.
I will be switching my business over to Verizon PTT this comming week. And about the Roaming with Verizon, I was talking to a CSR today and they told me they have Unlimited Roaming and do not end contracts due to excessive roaming usage.
Another business we work with in Dallas of 150 will be switching this comming week from Sprint to Verizon.
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Just remember that VZW PTT only works when all phones involved are hitting VZW towers. You'll only get standard calls when roaming off-network.
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That would be rare. Verizon has the largest native coverage network and largest 3G network.
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New2VZW said:
That would be rare. Verizon has the largest native coverage network and largest 3G network.
There's no disputing that VZW is the best coverage- just make sure it works properly where YOU need it. There are some pretty big off-network chunks in Nevada, Texas, Arizona and New Mexico where you won't have native coverage or advanced data services. As long as you don't need the PTT or data coverage to work in THOSE regions, you'll be fine.
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VZW is the largest networks in TX and AZ now from Alltel. Larger then AT&T and Sprint. Everywhere we go, the people have Verizon.
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Why do people always come on here just to bitch and moan that AT&T all of sudden is no good for them and they are switching. I don't really care that they are complaining about their problems with the service. Its the fact that they are changing to Verizon. It sounds like to me that these people work for Verizon. Especially since the last person to say they were "leaving" AT&T was also having problems in Texas. If Verizon was so good to begin with they why stay with AT&T for so long.
I'll tell you why. These are Verizon reps or whoever trying to get people to switch to Verizon. Its a joke!! It sounds like a crappy Verizon commercial.
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Because two years ago, we were not having the problems we are having now. And I need a strong 3G network to run my business when on the road. Im not saying AT&T hasn't been good for us in the past, but the money we lost two weeks or so ago will be hard to get back. Also, our contract is up.
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I own Verizon as well as AT&T stores and I think you sound like a commercial for Verizon.
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I have no experience with ATT in Texas. But I use an ATT Air card for my laptop witch is all 3G. And over the months I've noticed ATT's 3G seems very susceptible to inclement weather. And the signal indicator is NEVER full. 😕
Even when I had ATT for voice I'd notice a little cell phone warble during high winds.
Don't know if it's at all related to what you guys are experiencing in Texas.
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so its at&t's fault? niiiice
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Of course it is, knowing that AT&T can control the weather. Every carrier has an outage, and eventually from time to time may experience some degraded service. I don't mind the calls and threats of people switching carriers, go ahead we don't up and waive ETFs, service is not guaranteed.
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Pious Goddess said:
Of course it is, knowing that AT&T can control the weather. Every carrier has an outage, and eventually from time to time may experience some degraded service. I don't mind the calls and threats of people switching carriers, go ahead we don't up and waive ETFs, service is not guaranteed.
Verizon recently had an outage in North Georgia that lasted for several days.
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State wide? nope! haha! AT&T sucks, face it. And ive been checking reports of tower outages, and there are no reports of outages in Georgia. Another thing, if a tower does go out, it takes from 30 min to 3 hours to get back up and running. If it takes longer, they will put a COW out. AT&T takes there time, and says what ever.
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face76 said:
Why do people always come on here just to bitch and moan that AT&T all of sudden is no good for them and they are switching. I don't really care that they are complaining about their problems with the service. Its the fact that they are changing to Verizon. It sounds like to me that these people work for Verizon. Especially since the last person to say they were "leaving" AT&T was also having problems in Texas. If Verizon was so good to begin with they why stay with AT&T for so long.
I'll tell you why. These are Verizon reps or whoever trying to get people to switch to Verizon. Its a joke!! It sounds like a crappy Verizon commercial.
Welcome to the internet. It's 2009, too, in cas...
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GraGGMar 7, 2009, 8:53 PM
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Everything you people are saying is fake. If you do not have the correct information then don't say anything please.
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8 years and you leave for something that happen once. Hope all of your customer are that loyal to your business.
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It's not just that, I said out West is all Roaming. The coverage out there is horrible and ive notice the coverage in other places have gone down as well. AT&T has become a very unreliable network. AT&T has no one to blame but themselves.
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LMAO! I am going to call BS on this post.
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BS on what? Go read post, blogs, and comments. AT&T's network is CRAP. I can tell you work for AT&T's customer care, because its one of the worse in the cellular market. AT&T's network goes out like every week it seems.
AT&T is BS. Lots of business are moving over to Verizon. I don't blame this person eather. AT&T is not the top dog network like they were 2 years ago.
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GraGGMar 8, 2009, 2:17 PM
i have worked for att, verizon and sprint, and ill tell you first hand, one it has to do with the model phone you have and two att has better voice coverage out of any carrier in the us right now. vzw has better data, and sprint is going down. i hate customers like you who have no idea what they are talkin about, but because of what they heard, they think they know it all. my only advice... get a credible friend in the wireless business, cuz you dont know jack
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GraGG said:
i have worked for att, verizon and sprint, and ill tell you first hand, one it has to do with the model phone you have and two att has better voice coverage out of any carrier in the us right now. vzw has better data, and sprint is going down. i hate customers like you who have no idea what they are talkin about, but because of what they heard, they think they know it all. my only advice... get a credible friend in the wireless business, cuz you dont know jack
actually at&t does not have the best voice coverage... they claim best coverage world wide. they do not claim that in the US. verizon clearly holds that title.
look at both companies pre paid coverage (pay go) and that is their own net...
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crackberry said:
actually at&t does not have the best voice coverage... they claim best coverage world wide. they do not claim that in the US. verizon clearly holds that title.
look at both companies pre paid coverage (pay go) and that is their own network with no roaming partners... if you argue after that you need help...
Verizon's prepay coverage is bogus crapola. They claim to have coverage in Tellico Plains and Birchwood, TN. and have ZERO. Tellico is 100% U.S. Cellular country, and Birchwood is Sprint territory.
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HAHA! I can see by this that you don't know jack! AT&T is no where close to having the best voice coverage in the US.
HAHA, what an idiot!
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BS on the story sir. I have a right to the opinion on that.
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Ok, think what you want. 🤣
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Even if retention made you feel like your the most important customer in the world, your 175 lines is a drop in the ocean when speaking of 77 million lines. So, bye!
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Verizon has the same attitude and I gotta tell you, it's not a good one. Losing 175 lines should hurt and they should want to know why. I agree posting about hating AT&T in the AT&T forum is only going to incite the maniacs, but still, your comment does not further your cause at all.
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You are what's wrong with customer service now-a-days, nobody cares about the individual customer, only the masses. And companies care more about stock holders than customers.
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I take each individual call as if they were my only customer and I do bend over backwards for people alot. I have the philosophy of treat people as they want to be treated like a person and satisfaction is guarenteed. Its a win-win situation.
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I agree, I put my self in their situation and evaluate from there.
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@New2VZW...
You are an idiotic tool bag. If you truly do "own" a business w/ 175 employees why the hell are you wasting your time posting on phonescoop??? Ha ha, you are such a stupid idiot that you expect people to believe you? You should be way to busy working to waste time on here. Go back to your pathetic life, and leave us alone.
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Limmiwinks,
I think your the tool bag. You're just another troll. Are you trying to state that a business man is always running around, and never has time to simply make a post bashing the worst carrier of all service providers? Get a life.
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I think he is just mad that AT&T is losing business customers along with Sprint. If they cost me money that will be hard to get back, why should I stay with them? If I need to travel overseas, I can get one of there CDMA with GSM phones. The Roaming rates are lower then AT&T's anyway when overseas.
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You are such an idiot. Its like your just making up a story based off of what you read in some email sent to you by corporate verizon. Plus your life is pathetic enough that you get some kind of pleasure off coming and bashing a cell phone carrier like anybody really gives a ****.
Americanstud1987... your name says it all. Your name just proves you are a pathetic loser. "stud" yes, lots of "studs" stay up and blog all over phonescoop.com You are the biggest idiot of all.
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Show me the awards for AT&T! O wait! There are none!
🤣
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Who cares???? If it bothered the millions of people that had ATT they would leave and go to verizon or whoever. The only person who cares is...Geeks like you. Congrats for having no life.
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I have a life. And in my life, I'm glad i don't need to worry about my wireless network going down. I'm gald I don't need to worry about limited 3G service. I'm glad I don't need to worry about limited coverage in rural areas or when I travel.
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Coolest life story I've ever heard! You think you could tell it again if you have time?
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We have no life because we actually know what we talk about, and are not some 5 year old that comes in to make rude comments about others? Oh, my screennname.. is that because you have nothing else to actually say, and your trying to distract people from your own stupidity? It worked!
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My only question is if some you hate AT&T so much, then why the hell are you spending so much time on an AT&T board? Get a life and go back the the Verizon forum fanboys
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people who run companies with 175 lines of cell service don't waste their time to post about it on phonescoop. you're a verizon employee.
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I'd say he's a 15 year old kid with nothing better to do.
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