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Smart Limits for Wireless Question

imsosick1216

Sep 22, 2008, 2:27 PM
OK, so I was browsing around on the Verizon forum, and I read a thread about they're version of the Smart Limits. Well a customer had a issue saying one of the reps at Verizon told her she could put the feature on her childs account and for whatever minutes you set, if they hit the minutes they wont be able to use they're phone. Well apparently thats not the case and all she recieved was a text saying the kid went past those minutes. It did not stop the phone from making calls. Now is that the same way with At&t? Plus, is it the same with texts, web, and downloads?
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bwag717

Sep 22, 2008, 3:07 PM
it stops the phone from making calls at the set minute amount. however, you can set it so that they can call "emergency" numbers you set up. as long as they are M2M numbers you shouldn't be billed. you can also block certain numbers (i.e. ex-boyfriends/girlfriends) that mom or dad don't want their child from talking or texting. you can also set internet limits as far as how much and downloads. i've set up a few Smart Limits for customers and it works pretty well.

hope that helps
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imsosick1216

Sep 22, 2008, 3:24 PM
Yep, perfect. Thanks!
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FishTac0

Sep 22, 2008, 6:38 PM
Actually it works the same as verizon. When it originally came out it did stop them when they hit their minutes, but had to change due to emergency calls.
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bwag717

Sep 22, 2008, 8:18 PM
I think ours only lets you go over to the approved lines and 911. I forgot to say that you can also change the times of day the phone is allowed to be in use as well.
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dromant

Sep 25, 2008, 11:42 AM
Plain and simple no - read the final paragraph.

Features and Benefits

With AT&T Smart Limits for Wireless, you start with an easy online set-up that allows you to determine specifically how and when your child can use the phone. You can set limits for:

* Number of text and instant messages
* Dollar amount of downloadable purchases (ringtones, games & more)
* Times of day the phone can be used for messaging, browsing and outbound calling
* Who the phone can call or text (incoming and outgoing) by blocking or allowing certain numbers
* The access of content inappropriate for children

As your child approaches the text and download limits, he/she will receive an advance warning. Once a limit is reached, ther...
(continues)
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imsosick1216

Sep 25, 2008, 12:03 PM
hey dromant. thanks for the info!
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