You know, my wife and I pay Mobile-Exxon almost $1000 per month now and at least $500 per month for years. Yet, they have never offered to buy me a new car. 😉

You guys are jerks.

I have a Starbucks card and I get a free one after 10 punches. My credit card pays me cash back and gift cards based on my spending. I have a gas card that gives me free gas after spending a set amount of dollars. I free dent repair insurance from my car dealer when I purchased may car from them.

Some companies do offer incentives like free merchandise or discounted equipment for long time customers. It's not unreasonable to ask for something free from a company you've been doing business with for a long time. Especially since the celluar companies expect such a long term commitment. Especially on a cheap flip phone. If he was asking for a high end PDA I could understand.

Maybe your customers come in and igno...
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ok ok good point in a way but all that free stuff you get from those companies is included in what you already pay. the car stuff is basically included in the price of the car i would know i used to sell cars.

And yes i can understand wanting something for free or some kind of big discount for being a long time customer but most customers expect that the second that they say "I have been a customers for years" that i will just hand them the key to the phone cabinet and say pick and choose whatever i have is yours not a dime out of your pocket.

I mean really it just does not work like that. And of course the customer is gonna ask for the most expensive phone for free i would do the same thing if i did not want to spend the money. But i...
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I do understand that in retail you get some very unreasonable customers and it sounds like that was the case with him. I apologize if I came off as harsh. However, it just stings a little when I see employees of the wireless companies making fun of us "dumb" customers in a forum where those dumb customers like to come for discussion. It makes me feel uncomfortable going into a retail store and wondering if I'm going to be the butt of some joke when I leave because I asked for something they couldn't do.

Some of us customers do, though persistence, manage to squeeze a good deal for ourselves now and then. Please don't get upset with us for asking, even persistently, for a break. In our current economy we need every break we can get. I kno...
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no harm done here i apologize for the outburst and long rant it just drives me crazy cause i mean this guy said i want that phone for free today or im not getting anything at all today and its just frustrating on my end to have to deal with it constantly ya know what i mean

Heck I understand. I don't know how anyone can work in retail and keep their sanity. I'd much rather deal with office politics than the general public. 😉

haha sometimes i feel the same way but other times i like it. like the guy i just sold a bluetooth to lol he bought the first one i showed him and i got him a good deal on cause he was willing to listen to what i told him.

now those are the customers i like!!!

That's greatness. A few customers are out there that care enough to at least give the salesman a listen.

oh yes you get them every now and then its rare and when you get um its usually an awesome sale 😁

awww you guys are cute

haha ummmm thanks i guess lol. why is that that you say that we are cute?? i mean you have never seen me 😉

before this goes too far understand that i am a dude and i was making fun of you.