Better be careful here, all of your customer service people are going to leave the call centers so they can make the big bucks!

JoeCingular said:
😁 i work for cingular wireless and am treated very well. maybe you should work at verizon or tmobile cause you sure do whine like their company. either love cingular or leave it.

Haha I agree I like it here 🙂

excellent i thought you would say that some way or another.

Yup I am happy with my job. Don't expect to see me agreeing with anything but lol Ive worked in much worse, like my manager telling me to ignore sexual harrassment, kids running through stores destroying it and having to clean up after them. So yea I agree. 😁

I work in the Mortgage industry and make way too much to leave and work for a cell phone company. My brother is an RF Engineer and doesn't make close to what I do but he did say that they are shelling out over $10,000 to him for his yearly bonus due to the great year Verizon had. I heard that the CWA doesn't have a bonus in the bargaining agreement, is that true??? I have heard this from people I know in the Chicago call center at Cingular.

yes sad but true.

bigdaddyjay said:
I work in the Mortgage industry and make way too much to leave and work for a cell phone company. My brother is an RF Engineer and doesn't make close to what I do but he did say that they are shelling out over $10,000 to him for his yearly bonus due to the great year Verizon had. I heard that the CWA doesn't have a bonus in the bargaining agreement, is that true??? I have heard this from people I know in the Chicago call center at Cingular.

Mortgage Company.
That explains much, gravy boy.

You'd whine too if you opened up a $37 check when you were expecting 2 grand. Clearly you're with the orange side and I have no doubt that YOU are treated well. We from the Blue side had it great until this backward company took over. Can't figure out how to add.

okay here's the problem, you have a job now be happy with that, there's plenty of AT&T wireless associates who lost their job, instead you're sitting there whining, while on the clock i'm sure on an open website complaining about a company that gratefully took you. Secondly if AT&T was so good at counting maybe you would still be working for them. Hmmmm, think about what you say about the company who pays your salary or you may not have an employer.

Well, I'm not on the clock currently, and Cingular bought ATT Wireless partially for my region, the North East. In the New York City area, Cingular neither had a standing, a good network, nor a good reputation before they acquired us. I do believe in the company in terms of the service (now that CW is running off of AT&T and not Tmobile's towers in our area), and their plans are great.

What I'm basically saying is Cingular should've had all their ducks in a row before attempting a take-over that would double the size of its own company.

The fact that we all work for the same company and you can't understand that we should all be getting paid correctly astounds me. If it was you not getting your paycheck, you should hope your peers ...
(continues)

well i do understand your situation however delicate it is, i just do not think that this is the correct avenue for your concerns and displeasures with your company. Please go the correct path and see what your human resource representative's suggests.

Ok, I can respect that. I'm not trying to change the world through a forum...I just know a lot of reps talk on here and figure some people may be able to relate. Believe me, on the job I'm doing my best to be patient and I know it's being worked on. It's just difficult waiting sometimes.

that's cool silentpanic i do appreciate everything you do for our company and best believe that company's that merge such as sprint and nextel here in a few months will be having the same problems if not more ya know. but enough of this we are friends and comrades in the same company. i'm sorry to hear that you didn't get what you expected and i pray that it gets better

Thanks JoeCingular..I look forward to things getting better! Believe me, I love the people I work with and enjoy my job. I don't want to go anywhere, its just rough in the transition.

yeah it is, GODSPEED BROTHER, IF THERE'S ANYTHING I CAN HELP YOU WITH JUST MAKE A POST IT'LL COME TO ME.

JoeCingular said:
yeah it is, GODSPEED BROTHER, IF THERE'S ANYTHING I CAN HELP YOU WITH JUST MAKE A POST IT'LL COME TO ME.

Same here Silent. GL to you all.

Sounds to me like he/she has a legitimate complaint. Why are you being suck a dick about it? It doesn't mean he's bashing Cingular, he just wants to get paid! 🙄

justpeachy said:
Sounds to me like he/she has a legitimate complaint. Why are you being suck a dick about it? It doesn't mean he's bashing Cingular, he just wants to get paid! 🙄

Um....i think you should reread this...both of us apologized and straightened it out.

Actually i just now started taking Orange calls. Im an ATTWS representative and so far the only complaint i have is the last names but guess what its worth it to keep my job. At my age im not gonna walk out the door and get another job that pays this well, and you have opportunity to move up withing the company. Have you ever thought maybe there was a reason that rep didnt get the bonus they expected? Its a good possibility. 😁

This is not a bonus check, it's a Nationwide issue for Blue Company Owned Store Retail Representatives. We're talkingn about folks who aren't receiving their regular hourly pay as well as a high percentage of their earned commission. This is well documented by each blue rep.

Sorry must have read that wrong. Dont think i was trying to be a smartass because i really wasnt. I hope things get straightened out for you all soon.

thanks..i appreciate it. 😉

🙂 No problem. Hopefully everyone will be ok until they get all the bugs worked out.

I'm a blue rep and I cant wait until we take orange only calls. Im sick of ATT go phone calls. Only problem is when we start taking orange calls, we will no longer be C&A we will become customer care reps. I'm not quite sure what to think about that yet. I like C&A because in my opinion it is easier to deal with dealers over the phone than with customers and the calls are shorter. The thing I like most about my job is that you don't have any direct supervision and they treat you good. Pay could be better but lets face it, I did not take this job thinking I would make alot of money.