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ANNOUNCEMENT FOR ALL AGENTS AND REPS

bestrepinworld

Jun 22, 2008, 1:55 AM
JUST found out today we got a new feature that is able to be added to the account for all lines or per line basis that would still enable txt on a package or even ppu and you can block internet. its about time going for almost a year most people happy that all txt package now include txt mms video and instant messages but same time have to have internet atleast ppu or a package on the line im sick of people having 500 dollar bills for wix usage for these damn phones att sells with the dedicated media net button!!! and FYI to all you agents( not all but sum) adding a previous wix block on a line and aving a text package doesnt block internet usage on one new soc does this spread the word!!!! if you dont believe me check csp under opting out ...
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tommymcd

Jun 22, 2008, 11:01 AM
While I'm checking CSP, you should check out a tutorial on how to use commas and semicolons.
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mistercrinkles

Jun 22, 2008, 11:02 AM
I just finished that tutorial, and with this new knowledge it has made me bestrepinuniverse!!
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bestrepinworld

Jun 24, 2008, 2:32 AM
i do apologize about the inconvenience i have a tendency to type like i note accounts my bad so sue ME
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Hombre07

Jun 24, 2008, 10:33 AM
Even when noting account commas would be great, it's still hard as hell to make out what some reps are trying to get across.
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Abu_dude

Jun 24, 2008, 1:02 PM
Didn't think reps could do blocks anymore? at least not at my store.
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Hombre07

Jun 24, 2008, 1:08 PM
I have yet to see the new code show up in PDCII.
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deltasigmatheta

Jun 24, 2008, 1:44 PM
Is that the same as me getting charges for net usage when I sent text messages or stumble on media net get off of it and it is still running? Will this block fix it. What I ended up doing was having it blocked by a person in a store.
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Iselltheshitoutofphones

Jun 24, 2008, 4:03 PM
This is old news and a market dependent thing....

However, the nobrowse soc was removed from dealers here in the dallas mkt. Even care at the Lubbock call center doesnt have it anymore. So we have no way of blocking the browser when customer has MSG4 or FTME.

And yes, punctuation does wonders.

Will
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Juanbyjuan

Jun 24, 2008, 5:20 PM
Where does that say that in MyCSP? give me the hot link or the % search.
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mark477

Jun 24, 2008, 7:22 PM
There should be a att information folder on the desktop. look in beuc/ archive/ may/ 05/11/2008. folder . but heres what it has


Previously, customers were unable to retain the ability to text message if they blocked WIX due to the compatibility issues with our messaging packages and the WIX Block. That has changed, however, with the introduction of our TEXT ONLY plans.

If customers wish to block WIX but retain *text* messaging functionality, they should add one of the following codes:

ATXT – 200 Text Messages -$5.00
BTXT – 1500 Text Messages -$15.00
CTXT – Unlimited Text Messages -$20.00

These plans DO NOT include MMS functionality and should only be provisioned when customers specifically request to block W...
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Iselltheshitoutofphones

Jun 24, 2008, 11:01 PM
Good info!

Are these soc codes for the telegence markets or the care market?

Thanks.
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mark477

Jun 25, 2008, 3:01 PM
care... but I think the telegence might be in the mycsp res numbers in the other post. I didn't check
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mark477

Jun 24, 2008, 7:23 PM
and heres the mycsp res# in the notice

Link/Path  
CSP -> Current Data Rate Plans and Features Codes > (Row 852 – Messaging Features)

CSP -> AT&T Unlimited Messaging Packages  (CSP Resolution ID:  85633) 
My CSP Matrix ID: myc_ftr_alf_emc_mms_105337

CSP -> AT&T Unlimited Messaging & Family Talk Unlimited Packages (Quick Start) (CSP Resolution ID:  87094)
My CSP: myc_ftr_alf_dpc_mdb_122538

CSP -> Blocking and Customer Opt-Out of Core Data Services  (CSP Resolution ID:  80239)
My CSP: myc_ftr_fpp_afp_81299
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hitekdude

Jun 25, 2008, 10:01 PM
thanks
😎
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Juanbyjuan

Jun 24, 2008, 8:45 PM
Per mycsp %127670 these are only to be offer to Gov account and business accounts. Not IRU. And still no family text plan ethier. Not going to be offering this what so ever. Do a wild search it.
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Juanbyjuan

Jun 24, 2008, 8:54 PM
myc_hom_nws_chc_127670 This is your anwser. Per customer rules you might be able to use this...but i wouldn't depend on it.
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