Cingular
You know something people....to everyone complaining about aws customers getting the short end of the stick and cingular sticking it to aws customers. The name of the merged company is....oh my gosh...CINGULAR WIRELESS....imagine that. The merger wasnt so much of a merger than a buyout/sellout. Aws in its current form has/will cease to exist. Yes its not terribly fair that both aws/cingular "legacy" customers have to migrate to a new plan/phone if they are wanting to upgrade. This is a business...having a cell phone is a privledge, not a god given right. Just so everyone knows I am a former aws care rep. Yes I feel for my customer, because yes I feel that they are getting screwed. At the same time at I have to look at this from the companies...
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I do not think the at&t wireless customers are getting screwed. They have the option to change their service over to cingular. They still have the option of their plan not changing at all.There is a fee an 18.00 processing fee so what if they were legacy orange upgradint they would pay the same fee.
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well said.
From what I've seen the migration process is getting smoother now than it initially was. Thank god ^^; I feel sorry for those who got wrapped up in the initial migration attempt...thingy.
From what I've seen the migration process is getting smoother now than it initially was. Thank god ^^; I feel sorry for those who got wrapped up in the initial migration attempt...thingy.
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Yes that was unfortunate but the first couple days of the merged comapnies migration was terrible. But I expected that I expected delays becuase things were moving to fast and the systems involved were not ready. I did not see the inside of most of the systems till after the first week of the merger.
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That's exactly what I brought up last week. I find it frustrating that cust's are refusing to migrate due to having 1000 min on a 39.99 plan plus early n/w at no cost, yet they have no choice if they want a new phone. As I mentioned last week, the genius who thought this up either wasn't thinking or knew exactly what was going to happen and, therefore, it's a conspiracy to make our lives more fun 😳 LOL Anyway, I think they could have offered 100 addtional min, unlimited m2m and early n/w and cust's would have accepted it. Most of the cust's I signed on were jumping on the early n/w! *sigh*
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