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Problem!

tommymcd

Oct 17, 2007, 4:58 PM
Okay, here's the weird weird story for you Blackberry experts out there. I need your help!

Okay, the 8300 Curve I have used to be a store phone. The 8310 came out and my manager took the sim card out of the 8300 and put it into the 8310. I don't know what else he did besides that. Now I have the Curve.

Yesterday, I was with my girlfriend and I tried setting up her email on my 8300 Curve because she was going to be with me all day and she wanted to check her email. So we set it up. I just removed her email account from my phone today.

Here's the kicker. Somehow her emails got sent to the 8310 and not the 8300 which I have, so she came into the store today to look at our phones and she looked at the 8310 and saw her emails there. Need...
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Blumpelstiltskin

Oct 17, 2007, 5:03 PM
When you say you "removed her email address from your phone... you do mean that you deleted it from the BIS site, correct?"

You also went on to the blackberry site and changed you primary device...right?


I need a little more info before I can get to the bottom of it.
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tommymcd

Oct 17, 2007, 5:13 PM
I didn't delete it from the BIS site. I deleted it from the actual phone today.

All the emails that were sent to her when her email was set up on my 8300 were sent to the 8310 instead.

And no, I doubt by manager removed the primary device.
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tommymcd

Oct 17, 2007, 5:14 PM
And by deleting it from the actual phone I mean I went into the phone and hit Set up email or whatever the link is and just hit removed when her email addy popped up. I went over to the 8310 in the store and her email was configured on that too, but I've never touched the 8310.
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tommymcd

Oct 17, 2007, 7:34 PM
Hmm..I also can't get the problem to repeat itself. I tried readding her email account to my Curve again and it worked this time, nothing duplicated onto the 8310..hmm..
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