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Hey everybody... new to this forum with questions

JDigital

Nov 4, 2004, 4:07 PM
I'm certainly not new to phonescoop, but I had no business in the Cingular forum previously. So I found out today that Day One for the new combined Cingular is NOVEMBER 15th! Did anybody else have any idea about this? In other words, we have less than a three week turnaround from closing day to Day One, as they have dubbed it. Amazing. My poor AWS rep has no idea what to do with himself and is trying frantically to get trained in time, as am I. One thing I noticed is that today I got my new Cingular brochures, and it looks like Oregon (where I am, and previously having no Cingular at all) is showing less coverage in the Cingular brochure map than they had in the latest ATTWS GSM map. Is this just an oversight on Cinuglar's part? It s...
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outsource_guy4000

Nov 4, 2004, 8:47 PM
One thing I heard from a customer don't take my word for it but apparently AT&T customers on an AT&T GSM rate plan have been able to use Cingular GSM towers for about two months now but anyone on a Cingular rate plan w/ Cingular already has to wait to use the AT&T towers because it could take up to 2 year to update them fully to Cingular towers.

These towers will progressively become available to Cingular customers as they begin updating them on the 15th. Where they are going to start my guess is good as yours.
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outsource_guy4000

Nov 4, 2004, 8:49 PM
Oh yeah apparently another ATTWS dealer told the customer this, just to clear up some misunderstanding.
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JJMcClain

Nov 4, 2004, 8:51 PM
In Mississippi we went GSM in June and I have pulled off of ATT everyday that I have used my phone since then... Even when I was on TDMA I pulled off ATT... and ATT people I know has been m2m since Oct. 6th...
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tw

Nov 4, 2004, 9:06 PM
i am looking for friends, i am very lonely i work for att i want to get some outside info on what to expect
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speck

Nov 4, 2004, 9:12 PM
An unfriendly work environment... lol... j/k 🙂
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tw

Nov 4, 2004, 9:18 PM
where is unfriendly speck????
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JessiCSR

Nov 4, 2004, 9:12 PM
Yeah but....at&t is a roaming partner...and if you have the employee plan, you don't get roaming charges..;P

I'm in mississippi.
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speck

Nov 4, 2004, 9:14 PM
ATTWS is no longer a roaming partner (technically speaking)... 🙂
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tw

Nov 4, 2004, 9:15 PM
i am in canada i work for att but we dont get phones because there is no att in canada đŸ‘ŋ 😈 đŸ‘ŋ 😈
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JJMcClain

Nov 4, 2004, 9:16 PM
sucks for you dude...
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tw

Nov 4, 2004, 9:17 PM
for who? oh me lol i am a girl not a dude
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JJMcClain

Nov 4, 2004, 9:41 PM
sucks for you girl... 😁
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outsource_guy4000

Nov 4, 2004, 9:46 PM
You live in Canada and work for Convergys then?
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outsource_guy4000

Nov 4, 2004, 9:48 PM
Which call center are u at mommy? 😈
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tw

Nov 4, 2004, 10:21 PM
i am in canada
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outsource_guy4000

Nov 4, 2004, 10:49 PM
"Canada". OK..I'm in Alberta, U?
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tw

Nov 5, 2004, 12:06 AM
halifax what shift u work?
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outsource_guy4000

Nov 5, 2004, 12:09 AM
Til Midnight baby.. I finally got off that call WTF took like 1 3/4 hours..
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tw

Nov 5, 2004, 12:10 AM
lol good 4 ya, what time is it there right now? it is 1.10 i have 40 mins left but i think that i am gonna stay a half hour later
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outsource_guy4000

Nov 5, 2004, 12:20 AM
Right now it's 10:20 MCT in Alberta.

Now I just came back with a meeting from the Big Cheese. Gave us an "Xperience xcellence" sheet with like a gazillion new ways we gotta kiss our customer's asses.

When are they gonna realize customers like to talk to someone who sounds real not someone who sounds like they have a cell tower up their own a**. 😛
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tw

Nov 5, 2004, 12:26 AM
hey yea i got that sheet too it is ok lol u have messenger?
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outsource_guy4000

Nov 5, 2004, 12:27 AM
No I don't use messenger but u got a phone that is MMS capable?
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tw

Nov 5, 2004, 12:27 AM
mms?? what is that??
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outsource_guy4000

Nov 5, 2004, 12:30 AM
SMS "text message" with the ability to send pictures as well as a short message. What kind of phone u have?
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tw

Nov 5, 2004, 12:31 AM
yea i have that lol that was not what u said at first i have to get it reactivated tommorrow but you would be charged long distance
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outsource_guy4000

Nov 5, 2004, 1:10 AM
How much does Yahoo Messenger cost anyway? Whats the difference between that and just normal e-mail?
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tw

Nov 5, 2004, 1:14 AM
yahoo messanger is free 🙄 😈 đŸ‘ŋ đŸ¤Ŗ 🤭 ☚ī¸ 😲 it sends instant messages
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spddemun

Nov 5, 2004, 1:59 PM
But don't you pay for it as txt msg. charge?
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JessiCSR

Nov 5, 2004, 3:05 PM
Yes you do. you just don't pay monthly for it. JDigital is stupid with his overuse of smileys. 😛
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ralph_on_me

Nov 5, 2004, 3:07 PM
Some people smile a lot!!! 😁
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outsource_guy4000

Nov 5, 2004, 12:29 AM
Otherwise I just use standard email. E-mail anytime you need help on the job or if you need company. 🙂
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tw

Nov 5, 2004, 12:30 AM
what is mss? on my cell phone u have lost me, why dont u use messenger?
lol it is fun, so how long have u worked for convergys? i just found out bout this site today what bout u?
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outsource_guy4000

Nov 5, 2004, 1:03 AM
Been here for 6 months and using this forum for about half the time.

Just got off another call where someone at the store programmed a Moto V60i with the wrong phone # then it turned out the phone could not pick up a signal after all.. Talk about the perfect FU on behalf of AT&T heh? đŸ˜ŗ
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outsource_guy4000

Nov 5, 2004, 1:21 AM
HFX sucks anybody who works quality there is a tight-a** prick they never pass me even when I make the person on the other line happy. đŸ‘ŋ
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outsource_guy4000

Nov 5, 2004, 1:23 AM
Didm't mean to imply ALL people from HFX suck tho.. 😁
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tw

Nov 4, 2004, 10:20 PM
yes i work for convergys u?
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outsource_guy4000

Nov 4, 2004, 10:47 PM
O Yeah. Sorry for the delayed reply I was on hold with TSD for about 20 minutes now. đŸ˜ŗ
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tw

Nov 5, 2004, 12:06 AM
no prob u still in here?
đŸ‘ŋ 😈 🙄
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JJMcClain

Nov 4, 2004, 9:15 PM
what part of MS Jessi?
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speck

Nov 4, 2004, 9:21 PM
now now jj... proceed with caution... 😛
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ralph_on_me

Nov 4, 2004, 9:46 PM
jj and jessi... i think it's cute 😛
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JJMcClain

Nov 4, 2004, 10:02 PM
get over it... if she works for cingular and is a csr and lives im ms... that narrows it down a bit... she could be sitting over there >
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speck

Nov 4, 2004, 10:08 PM
Where?
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tw

Nov 4, 2004, 10:23 PM
?????????
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