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Good experience with Customer Service

D102982

May 22, 2007, 2:44 PM
So here is a quick explanation of what was my issue....

When I logged into my account it showed that I was eligible for an upgrade, but every time I went to a Cingular corporate store, they would tell me I wasn't eligible. So I called customer service, explained my situtation, and problem solved. The rep made a note in my account allowing me the upgrade through the store. Good job!

Some of you are wondering why I just didn't order it online, well I just didn't want to wait for it in the mail and there is a cingular store about 2 blocks from my house so it was just easier.
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mobilecsr

May 22, 2007, 2:54 PM
🙂 Thank You for posting that! It makes ME feel confident that there are customers who appreciate us.We don't get that alot. so Thanx
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