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Why do we have to pay to change our nyumber and why dont they offer insurance on all their phones???

smilediva

May 19, 2007, 9:13 AM
I was wondering why do we have to pay 36 bucks to change our phone number? When I was with sprint i could change my number for free all the time. And why is it that Cingular phone insurance does not cover ALL phones??? I was considering switching but i want the red pearl or the curve.
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averagejoe

May 19, 2007, 9:31 AM
smilediva said:
I was wondering why do we have to pay 36 bucks to change our phone number? When I was with sprint i could change my number for free all the time. And why is it that Cingular phone insurance does not cover ALL phones??? I was considering switching but i want the red pearl or the curve.


Because numbers are in short supply. When a carrier runs low they have to pay for numbers, and since they come from blocks of 1000 numbers, aint't cheap. Its also a deterrant for people who think they can just change a number whenever they want to do things like avoid collections, breaking up with a partner then giving it out, etc...

Thats why its free if you move, our relocation does not charge, but you mu...
(continues)
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ralph_on_me

May 19, 2007, 9:49 AM
Actually Cingular determines what phones are eligible. Asurion takes the calls and approves or denies a claim, and then Cingular ships out the replacement. As for "why" something is covered and something else isn't, they probably have bean counters deciding what we can afford and what we can't every week.
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sangyup81

May 20, 2007, 10:58 PM
The $36 charge is to deter people from abusing the system. If you need it changed, have a good reason, and haven't changed your phone number that often, Customer Service will usually waive/credit the charge.
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Icyhot

May 21, 2007, 1:18 PM
I have never had my number changed in 7+ years and I was getting harassing phone calls and they wouldn't waive anything. I was pretty disappointed at that.
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sangyup81

May 21, 2007, 11:38 PM
hang up and get another rep
sorry to have to say that but sometimes that's the only way to get anything done
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GSMROCKS

May 21, 2007, 1:07 PM
In addition when a you change your number the carrier puts your old # into a recycling pool of numbers that usually aren't reassigned for 30 to 90+ days (depending on market). So you don't get Bobs friends trying to call you call the time. Plus that rep you talk to isn't free either.
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LicorShot

May 21, 2007, 4:18 PM
GSM made the biggest point about the number change

no i can make the biggest point for the insurance limits

its easier for u to steal a GSM phone and reuse it opposed to stealing a verizon phone which could be blocked for later use since it was reported stolen

its fraud that caused that to happen and the inflated phone cost we have to be aware of

phones aren't really $50 like u think they are unless u commit to us for a period of time

so thats the reason we can't offer u insurance on your $500 dollar PDA because someone else aready said they lost it and got a new one for $50 and scammed the industy of GSM
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G2smooth

May 22, 2007, 6:07 AM
Hey LicorShot: If you own a GSM phone and know your IMEI number you ca report the phone stolen and the provider can render that phone unusable whether it was unlocked or not.
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LilShorty

May 22, 2007, 9:47 AM
G2smooth said:
Hey LicorShot: If you own a GSM phone and know your IMEI number you ca report the phone stolen and the provider can render that phone unusable whether it was unlocked or not.


Myth. The US carriers currently DO NOT blacklist phones. I REALLY REALLY wish they did, but they don't. Europe DOES have a blacklist, but those theives can just sell the phones on eBay to countries that DON'T blacklist, eg: USA.
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mobilecsr

May 22, 2007, 10:15 AM
Why do people whine and ask such dumb questions?? The wireless i,no matter the company is out to make money..Bottom line. If you don't like it,switch.But rest assured that the next carrier you go to wants the same thing..Money. And even if its charged in a diff way..it's all the same.
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