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Question for people who might know......
Will customers of ATTWS that are in contract be able to switch over to a Cingular contract (with signging a new contract, Im assuming) when the merger closes? Or will the ATTWS customer have to stick with the ATTWS plan until the contract is completely over? I have heard multiple answers from both sides. Any information?
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speckSep 25, 2004, 12:00 PM
When you decide to migrate from ATTWS to Cingular you will start a new cingular contract and end the ATTWS contract... The new cingular contract will be effective the day you migrate.
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That is kind of what I've been trying to find out. I have asked CSRs from ATTWS and Cingular. I asked them if I am on an ATTWS contract and want to switch to a Cingular plan, post merger, if I would have to wait until my ATTWS contract is done or could I do it right then if I sign a new contract. They told me I had to wait until my ATTWS contract was over before I could switch plans like that. That just doesn't make any sense if they are becoming one company.
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I am a csr for cingular and you will be able to change to a cingular pp once the buyout goes into effect.
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speckSep 25, 2004, 1:44 PM
You can sign a new contract... I don't know if ATTWS has had the training yet... But cingular will sign you up w/ a new cingular contract...
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Well one thing att customer are going to have to do is change there sim card to 64k. Already parts of Eastern Long Island and Some parts of NJ cingular is letting there customer use Att Gsm network.
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