i dont know if anyone else has encountered this, i need to relieve some tension or i might bow up at someone. hahahah

i hust had someone calls in... saying " i need gsm" i was about to give the external number and offer to tranfer the cust...
immeditately after i said " 1866" thew custoemr went on a rant saying this was not a valid number, and stating that i was refusiong to do my job... refusing to tranfer.
in which i offered to tranfer bout 10 different times
cust asked to speka to my supervisor and adv cust that my supervisor couldnt help her out if she was gsm, she she wanted me fired and everything else... got the the point where hshe had called me every name in the book... and everything else which i kinda of found funny becas...
(continues)