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Reception concerns

mike78

Mar 6, 2004, 6:01 PM
I live in Orange County, Ca. and just upgraded my ATT phone service to GSM and got a Samsung X426. I like to phone features, but I am concerned about the inconsistant reception. It seems it is either great or non-existant. Is is the phone, AT&T, or the GSM? I seemed to do better with my old free Nokia on the digital system. Any ideas? Thanks!
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Manwithastick

Mar 6, 2004, 8:09 PM
AT&T GSM sucks everywhere(nearly) 😢 Thinks that one major reason the got bought out
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mycool

Mar 7, 2004, 12:49 AM
sucks everywhere (nearly) ???

Aye, you're home and work are what AT&T's network consist of ENTIRELY. LOL.

Come to my home and my work and my school and around my area, THEN complain ;)

And actually, they sold because it was profitable. The stock price zoomed up because of the buyout/merger and hence, everyone who owned stock got money money money. Green was the reason they got bought out, plain and simple.
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NeumZ

Mar 7, 2004, 1:27 AM
i think its the samsung. i had a gsm samsung, didnt work anywhere, but as soon as i got a nokia reception was fine.
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Manwithastick

Mar 7, 2004, 4:57 PM
I was just refering to AT&T's GSM service take a look at just there GSM coverage and then compair that to one of the other GSM carriers Coverage...There TDMA service is pretty damn good. Rivaling Verizon in many areas. At&T wasn't able to raise there stocks by being a company that customers were willing to stay with (not profitable) There stocks raised with the promise of Cingular taking over, a more profitable company.
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mycool

Mar 7, 2004, 7:05 PM
Manwithastick said:
I was just refering to AT&T's GSM service take a look at just there GSM coverage and then compair that to one of the other GSM carriers Coverage...There TDMA service is pretty damn good. Rivaling Verizon in many areas. At&T wasn't able to raise there stocks by being a company that customers were willing to stay with (not profitable) There stocks raised with the promise of Cingular taking over, a more profitable company.


1) Their coverage is equal to others. Why? Because they all friggin have roaming agreements. It's not like another GSM carrier can use any other towers other than GSM...

2) Service Quality is based upon many things, one of which is tower buildout, which AWS has, I...
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moobak

Mar 9, 2004, 1:43 AM
Verizons coverage looks good on a map, because its fattened by all the bloody analog networks they have. Thats the ONLY reason it looks good at all. The remainder of their service is average to above average.

AT&T Wireless has been profitable the ENTIRE TIME. Cingular isn't stupid and wouldn't buy an unprofitable company silly. The problem AT&T Wireless had was with churn and retention of customers, which was still quite low considering Cingular lost THREE TIMES more customers then AT&T Wireless did last quarter, a few years ago. All companies have their upsets 🙄.

Quit stereotyping AWS GSM service just because its coverage hasn't had time to build out, silly! 😛
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mycool

Mar 9, 2004, 9:36 AM
I didn't stereotype AWS GSM service.... i didn't even mention VZW...
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moobak

Mar 9, 2004, 5:58 PM
Sorry wasn't responding to you, was responding to the other guy.
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Bink1

Mar 9, 2004, 10:27 PM
GSM service has many different issues. Alot of the time it can be equipment issues. If your phone works in some areas really well but not in others then most likely there is an actual issue with the reception.

Trouble Shooting Tips

Try and see if the issue persists over 3 miles from the location you are currently at if it does then this is a device issues. Reception issues will not carry over multiple towers unless theres a problem with a switch. This is an extremely rare issue with GSM service.

If you are dropping alot of calls or not connecting in certain areas turn the phone off and on. When you are transfered from tower to tower this can sometimes cause you to drop calls and This is the leading reason for dropped calls. Nothing...
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moobak

Mar 9, 2004, 11:50 PM
Wow man, dunno where you're getting that information from! I have no problem like that with our management. Never have I heard 9 minutes or fired.. EVER! I work for Care at AWS and can say most of what you say is true.. but the P.S about Care reps being treated poorly, only complaint I got is the pay. LOL.
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annetagonist

Mar 10, 2004, 4:20 AM
umm.. nope.

ATT treats their employees extremely well. Huge profit sharing checks, (over 1400.00 last year)
The attendence issue is the same as it is anywhere else. It is not 3 absences per year. Its 6 absence occurences in one year. If you are sick for 8 days from the same thing, all you need is a doctor's note, and it counts as one occurence. If you have a severe medical condition, you are entitled to FMLA, if you have been with the company for a year. If you haven't been with the company for a year, you would get comany medical leave, which they are not required by law to extend to their employees. No one will get fired for having a long call. There are many issues which simply can not be handled that quickly. They are pushi...
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annetagonist

Mar 10, 2004, 4:09 AM
Manwithastick said:
AT&T GSM sucks everywhere(nearly) 😢 Thinks that one major reason the got bought out


That is simply not true. AT&T GSM is the same as Cingular GSM. Since GSM came to the US, AT&T and Cingular have been putting up GSM towers in a joint venture.
I use AT&T GSM and I travel constantly. I have had no problems with it in L.A., New York, Austin, Denver* (near the airport it is a little sketchy) San Francisco, Seattle, Chicago and countless other places.

AT&T's motives for selling out were simply about the bottom line. They went through a rough 4th quarter last year because of that whole LNP mess, and Cingular made an offer they couldn't refuse.

Its also interesting to note ...
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MW2

Mar 10, 2004, 3:15 PM
attws gsm here in st. louis is awesome and the overall coverage is better then tdma in this area. other area's have more (or stronger signals being sent) gsm towers too. for now gsm varies from area to area, so don't assume that it is bad everywhere.
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gravy123

Mar 11, 2004, 12:20 AM
Here in san diego it is awsome. I have had them all. Verizon, Cingular, and ATT tdma. ATT gsm is the best i ever used here in San Diego. Just my opinion.
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mycool

Mar 11, 2004, 2:17 AM
Only difference between GSM and TDMA i noticed in terms of reception is some places my GSM phone gets 1 bar of signal. The plus side is that it DOESN'T MATTER. I get the SAME quality of voice, which is awsome. Hell, once my phone was reading NO SIGNAL BARS yet it still sounded like a land-line. My older TDMA account did change with the signal bars.

I'm not sure if it was just me, or if its a GSM thing.
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