When a GO PHONE customer calls you saying they have a postcard for 60 or 120 bonus minutes, tell them to CALL THE PHONE NUMBER ON THE FLYER!!!! 2 of us here just had to deal with upset customers who had made a payment with care, and care told them to call us after making the payment to get the bonus minutes. We will not give them the bonus minutes unless they make a payment with us. It is our policy! 🙄