newcingular.com
is blocked on my computer here at work.
along with the other reps here.
kinda funny.
along with the other reps here.
kinda funny.
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Same here.....as well as several other links in the my-cingular site.
Just another hurdle we'll have to clear.
Just another hurdle we'll have to clear.
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Not only that but how are we going to answer any of the customers questions about the "new Cingular" website?! 🙄
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The site really is all positive and does not give any real specific information of any relevance, way to go! 🙂
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Ironically, we don't have it blocked from our computers at Sprint.
Sure, we can't access Sprint.com to help people with questions about DSL and local home service pricing, but we can certainly get to a competitor's site.
Stupid Internet blockers. I'm just happy to be on a computer with Yahoo Messenger todaay.
Sure, we can't access Sprint.com to help people with questions about DSL and local home service pricing, but we can certainly get to a competitor's site.
Stupid Internet blockers. I'm just happy to be on a computer with Yahoo Messenger todaay.
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ok, so the network admins (i'm assuming) finally got around to removing the block.
wow, the website contains everything i've recieved in a few emails over the past couple days.
fun.
wow, the website contains everything i've recieved in a few emails over the past couple days.
fun.
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Slander said:
Stupid Internet blockers. I'm just happy to be on a computer with Yahoo Messenger todaay.
AHHH! I want that! I'm soo bored!... 😳
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don't worry, as long as there are no misleading reps from AWS, customers will know the right info...
Cingular guys, as i always say to you, good luck with the poor AWS reps... remember not to discriminate them for having-a-less-than- normal iq...
Cingular guys, as i always say to you, good luck with the poor AWS reps... remember not to discriminate them for having-a-less-than- normal iq...
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"don't worry, as long as there are no misleading reps from AWS, customers will know the right info..."
Okay where do I start with this quote, or perhaps the entire comment itself?
1) Lack of grammer, have you heard of using capital letters at the beginning of sentences and puncuations when necessary? (and you make fun of ATT Wireless rep's IQ's?).
2) When you use "I" it is capitalized, not small. (Again making reference to YOUR lack of IQ).
3) Based on all the above mentioned, my assumption is the only thing you have graduated from is running with scissors, good job buddy!
Have a nice day and thank you for your insulting, unintelligent and irrelevant post.
😁
Okay where do I start with this quote, or perhaps the entire comment itself?
1) Lack of grammer, have you heard of using capital letters at the beginning of sentences and puncuations when necessary? (and you make fun of ATT Wireless rep's IQ's?).
2) When you use "I" it is capitalized, not small. (Again making reference to YOUR lack of IQ).
3) Based on all the above mentioned, my assumption is the only thing you have graduated from is running with scissors, good job buddy!
Have a nice day and thank you for your insulting, unintelligent and irrelevant post.
😁
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Y'know, Liam, you really should try not to make so many grammatical and punctuation errors when nitpicking someone else's post. 😛
There's always a bigger typing-snob out there. Always.
There's always a bigger typing-snob out there. Always.
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Wow, motoaddict... and I'll try to remember not to discriminate against you for having such a negative attitude. I'm thinking you had a bad experience or two with an AWS rep?
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gaaaagh!!! It's a cheezy flash video!!!! I'm at home and the page loaded for me....horrible flash video with that horrible voice that we're all most likely to hear on our cheezy hold music for the next 10 billion years!!!!
**runs and hides under desk** 😲
**runs and hides under desk** 😲
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Yup, meow...
Actually, the things i had to hear from AWS when i was a rep 4 moto made me feel... not angry, but sorry for them. Never heard so many dumb things ever, than all the "verbatim" that the poor customers were told from the AWS reps. I don't know who takes the blame for such an unproffesional customer service, for the cold transfers, for the Warranty Exchange Program that offered refurbished phones even though the phones to replace were still under manufacturer's warranty, or for buying phones like the V60it, which were declared as
"defective" by ATT.
Poor customers again, and good luck to Cingular, they will still have to deal with the tire-fixers from AWS.
Actually, the things i had to hear from AWS when i was a rep 4 moto made me feel... not angry, but sorry for them. Never heard so many dumb things ever, than all the "verbatim" that the poor customers were told from the AWS reps. I don't know who takes the blame for such an unproffesional customer service, for the cold transfers, for the Warranty Exchange Program that offered refurbished phones even though the phones to replace were still under manufacturer's warranty, or for buying phones like the V60it, which were declared as
"defective" by ATT.
Poor customers again, and good luck to Cingular, they will still have to deal with the tire-fixers from AWS.
...
1.) Not sure how you're are using it here, but "verbatim" was created so that there wouldn't be any misinfo from attws reps. So it would be the reps NOT using "verbatim" that would be "dumb" and giving misinfo.
2.) Cold transfers are common in ALL customer service industries, and I've worked for a few. Also, expecting Cingular to "fix" this would be impossible as the rule for transfers for them is cold transfers.
3.) WEX was created as a courtesy to the customers to be able to get a wex replacement without having to do without a phone for 1-2 weeks as is the custom of manufacturer wex. Also, we are one of the very few ws companies that provide wex through the ws company. Also, the manufacturer's wex also sends a refurbished unit if the...
(continues)
2.) Cold transfers are common in ALL customer service industries, and I've worked for a few. Also, expecting Cingular to "fix" this would be impossible as the rule for transfers for them is cold transfers.
3.) WEX was created as a courtesy to the customers to be able to get a wex replacement without having to do without a phone for 1-2 weeks as is the custom of manufacturer wex. Also, we are one of the very few ws companies that provide wex through the ws company. Also, the manufacturer's wex also sends a refurbished unit if the...
(continues)
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