VZW gives customer a choice. You can choose the original Americas Choice and have coverage in "no service" areas and pay roaming charge if thats what you want.
Or, you can take the Americas Choice NO Roam. Its up to the customer.
The choice is yours.
This should make sure to satisfy all.

I just see it as you win some and lose some. People lying about their roamng will no longer have to lie. Verizon will be able to save money on crediting morons back for their complaining about roaming. Customers save money because they will never see roaming again or delayed usage for that matter..

Heres a hypothetical.
Customer A is on the new plan and travels to the southern tip of florida where he has no roaming charges and was able to use his phone.

Customer B has the old plans and is able to use his phone and pay 69cents per minute in the same area.
Customer B calls in upset that he got roaming charges where his buddy (customer A) did not. Vzw getting sick of hearing his whining credits the bill to shut him up... customer B ...
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what would be nice and with today's technology, I would think this could be possible if the company wants to do it, is when a customer is making a call, and it is going to be at roaming rates, have a recorded voice come on and state that they are making a roaming call, will cost .69 a minute, ect....and you will have to punch in a code to complete the call stating you understand you are roaming, end of story, a person can still use the phone in roaming areas and state they understand it will cost them to make the call, and then when the bill comes in, there is no argument about roaming charges....I know this can be done, try using a phone that is not activated, a recording comes on saying they need to enter a credit card to make this call, s...
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Sprint phones warn you ahead of time and force you to acknowledge your understanding of the roaming rate before you can make a call.

SPCSVZWJeff said:
Sprint phones warn you ahead of time and force you to acknowledge your understanding of the roaming rate before you can make a call.

I was going to say the same thing after reading his post but you beat me to the punch

Verizon would rather take the chance that people will not complain when they get their bills reflecting a few dollars of roaming charges.

Its a business desicion that they are willing to take the few customer complaints on. But now they have to advertise no roaming plans as well becasue people are getting smart and actually comparing services, phones, prices, and many dont care if they get a signal in the desert...finally.

They are also realizing its not worth a premium to place a call where they seldon if ever go. Much of VEriazon's "larger" service area is unised by most users anyway. If I were Verizon I'd beef up service in Atlantic City, Houston, and the many other metro areas where phones are used more often.

I have to disagree with you on verizon gives you a choice on the plans, the no roam, or the one that allows roaming.

I just tried to add a line to my family AC plan, I am on the older one that allows roaming, I asked them if I add a line if I get to stay on the older plan, and the answer from not one, not 2, but 3 different sales people was NO, you have to change to the new no roam plans if you add a line, if I don't, then I am grandfathered in and will stay on the older plan, they also said that I can renew my contracts for new phones and keep the old plan, but not adding a line.

I am assuming that this must be true, but, if there is a verizon rep out there that knows different, let me know.

They also told me that on the new no r...
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Well I added a new "add a line" to my FS plan on this past Friday (2/25/05) and they managed to get the new phone on my old plan. I do not have the new "no roam" plan.

i would like to pull that off if I could, they are all telling me that I have to goto the new plan, which I dont want to at this point, I would rather wait and see how that goes first...let them get all the bugs worked out first

I think it could possibly depend who is doing it and what billing system they are using. It's true that current lines can stay on the plan they are on. I know that as an Agent if I were to go in and add a new line the only thing available to choose would be the new plan. In order to add a line on the new plan the old lines would also have to be changed to the new plans. You can have a share line on one plan and the primary on an older plan set. They have to match. That is where the complication comes in.

Cingular also has much less coverage on their "no roaming" plans than VZW has on thier "no roaming" plans.

Cingular has many more NO SERVICE areas than VZW does.

Personally, I'd rather have the wider overall coverage area afforded by the old AC plan, even with roaming charges, than the increased Verizon network area but reduced overall coverage area provided by the new AC plan (unless, of course, I was in an area which is covered by the new AC plan that the old AC plan covered only by roaming). I suspect, however, that when I am forced to renew my contract upon exercise of my NE2 option later this year, that the new AC plan will be thrust upon me. Luckily, where I travel, this will make little difference to me.

SForsyth01 said:
Cingular also has much less coverage on their "no roaming" plans than VZW has on thier "no roaming" plans.

Cingular has many more NO SERVICE areas than VZW does.

Cingular is not STUCK providing service very few need either. Those areas are money losers and VErizon knows it. The bragging rights are very costly to maintain and offer few any real advantage.

Truth be told "No Roaming" holds no advantage on either side. I have service with VZW and Cingular. I only kept my Cingular phone due to the "no roam" option, however once I realized what it meant (no service) it's really not a benefit. When I travel West to Nevada I get sporadic service. When I drive from Ohio to NY I get no service. Those are just two examples.

When it comes down to it, as a customer (and an employee) I want to be able to use my phone WHEREVER and have the option to pay for it. I no longer have the option with either company so know I have to look at overall coverage area. As it stands, the larger coverage area stands with VZW - I can use my phone in more areas.

Cingular/AT&T customers haven't had the option to roa...
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And I hope they keep spending to service area s very few will ever need...while cingy spends where MOST will benifit. Verizo is STUCK providing expenive service to very few users iin remaot areas not travelled very nuch in terms of the majority of users

Still crying because Verizon has a larger calling area than Cingular, huh?

Many rural markets bring in awesome roaming revenue to the carriers. USCC has some western markets that generate a million dollars per month just from Verizon and Alltel roamers.
Any market with a well traveled US or state highway can produce huge amounts of roaming revenue. No market is worthless from that perspective.

I am williing to bet that most companies come out even on the roaming deal. USCC and Alltel roam on verizon towers also. USCC uses verizon towers alot when they are roaming. when they get done paying each other, it probably comes out in the wash, or close anyway. Verizon would not be able to pay that kind of money to them and still offer the plans at those prices, they are counting on them using verizon's towers also. Verizon just got smart, they bought up in the major cities, where the small companies in the rural areas want to offer their customers, it is a scratch my back, scratch your back deal...and the end result is good for the consumers...

kingfrog77 said:

SForsyth01 said:
Cingular also has much less coverage on their "no roaming" plans than VZW has on thier "no roaming" plans.

Cingular has many more NO SERVICE areas than VZW does.

Cingular is not STUCK providing service very few need either. Those areas are money losers and VErizon knows it. The bragging rights are very costly to maintain and offer few any real advantage.

You really are stupid, aren't you? People not only want thier phone to work when they are at home and work, they want to be able to travel and make calls as well. Cingular does not let you do that much as you go further west. You call these areas money losers, I call them an easy...
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TommyBoy said:
Im sure they got the idea from cingular only.. I mean no other company out there has no roaming... cmon

Bingo.....a gimmick to be more Cingular like without making any real changes except to take away VErizons only real benifit...which is to make calls where the buffalo roam.

kingfrog77 said:
Bingo.....a gimmick to be more Cingular like without making any real changes except to take away VErizons only real benifit...which is to make calls where the buffalo roam.

You'd have to be a pretty big fool to think that was Verizon's 'only benefit'. Face it, youre just mad because Verizon punked Cingular by having a larger national calling area with no roaming. That shuts down the Cingular marketing guys right quick. Sucks to be you.

YEah Like I care if I can make calls where the buffalo roam...How about Houston?

I use my phone in Houston all the time and have never had any problems. Who ever told you of bad service in Houston needs to get there phone checked.

kingfrog77 said:
YEah Like I care if I can make calls where the buffalo roam...How about Houston?

Man, sure is funny to see the Cingular fanatics backpeddle. First you were like "We've got this big national calling area and its NO ROAMING! What you got!?". Now that Verizon punked you, youre now all about how "Its no big deal."

LOL, man, Verizon has you more tied up in knots than the clientele in your mom's basement on bondage night. Sure is entertaining to watch. 🤣

ITs not Cingular whos Losing ARPU by the day...with each change they make ...Check out VErizons last quarter


and its only just begun

kingfrog77 said:
ITs not Cingular whos Losing ARPU by the day...with each change they make ...Check out VErizons last quarter

Actually, Cingular lost over TWICE AS MUCH ARPU last quarter as Verizon did:

[Verizon's] average monthly revenue per user (ARPU), a closely watched measure of financial health in wireless, was $50.32, down from $51.58 in the third quarter up from $49 a year earlier.

Cingular, a venture of SBC Communications and BellSouth, surpassed Verizon in size by buying AT&T Wireless in October but Cingular's ARPU fell 5.8 percent in the fourth quarter, raising concerns among some analysts.

http://www.extremetech.com/article2/0,1558,1755707,0 ... »

and its only just b

...
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TommyBoy said:
Im sure they got the idea from cingular only.. I mean no other company out there has no roaming... cmon

It may have came from Cingular but Nextel was the 1st to have no roaming. Even if you had a local plan with nextel there was no roaming just long distant charges. Nextel was the only company at one time where if it worked it worked if it did not it did not. I meant to say only National company. Cricket and Metropcs does not count (lol)

I was being sarcastic... No roaming options have been out there a long time.

I believe the banner on the phone reads "No Service" but the signal meter on the phone still registers if it's receiving any signal at all.

Aksarben said:
I believe the banner on the phone reads "No Service" but the signal meter on the phone still registers if it's receiving any signal at all.

precisely

I really wonder about this.....I am on the new plan. At the site that I'm currently at, other people have the same Verizon phone that I have, but they are on the old plan. And they have a digital Roaming message and full signal. I show that I have no service and NO SIGNAL. Our phones are setup the same. Could I dial 911? I don't want to try, but I doubt it since I'm not showing any signal.

However, if I change my phone over to the NAM2 setting, I do show a signal, but it still does not have service. On the NAM2 setting, it says that "initial Programming required" or something like that. Could I use 911 on this setting?

I'm prepared to leave with the fact that I'm not going to have service where I'm at, but it would be nice t...
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I was told by a verizon rep that if the phone says no service and shows a signal, you will be able to call 911, when you push in the 911 and send, it turns on the emergency mode on the phone and allows the call to go thru...only one way to find out, try it, just tell them you are a verizon customer and you are doing a test call to see if you can dial 911...lol 🤣

Nah...

You just say to the 911 dispatcher:

"CAN YOU HEAR ME NOW..???"

~ TMBS ~

Anxiovert said:
I thought that if you were on Extended Network your IN minutes would apply since like just the banner says you're NOT IN the network. Im confused. 😕

wouldn't*

There are two "tiers" to the Extended Network.

One tier permits use of minutes and M2M minutes as if you were using a Verizon system.

The other tier permits the use of minutes (excluding M2M) as if you were using a Verizon system.

Generally if the "Extended Network" banner is showing and the triangle roam indicator is not showing your minutes apply just as if you were on a Verizon system (including M2M minutes).

If the "Extended Network" banner is showing and the triangle roam indicator is solid (not flahsing) then your minutes apply just as if you were using a Verizon system (excluding M2M minutes)

Actually your last part is a little off. The banner will say extended network and the roam indicator will be FLASHING. The indicator should never be solid.

This is absolutely right. I traveled to Puerto Rico last summer and while I was there, my phone banner always indicated "Extended Network" with a flashing roaming indicator most of the time. As long as this indicator was flashing, I was OK. I actually never used the phone on the very few occasions the roaming indicator was solid. Now I wonder what will happen (regarding the new no-roam plan) when I travel to PR this summer. I expect PR to be part of VWZ AC area, but I'm not really sure.

The way the plan is now you shouldn't ever had a solid roam indicator if you're in the US. I'm not sure about PR... if it is included then you wouldn't have a solid. It's either been added in as no roaming or been made a no service area.

According to the new AC coverage map, Puerto Rico is partially covered (the map is very similar to Sprint's coverage in PR).

When I traveled to PR, my Verizon phone had very good signal in basically every place I went ("Extended Network, flashing roaming indicator). Now, I understand that Verizon has a very strong presence in PR. Over there, they are called "Verizon Wireless Puerto Rico" and THEIR coverage map is different than the one from VZW USA. Their map actually covers basically all the island. That map would explain why my phone received good signal almost everywhere I went. But, why are the maps different? And why my phone (VZW USA) displays "Extended Network" in PR, when Verizon's presence in PR is solid? (well, remember, over t...
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The vast majority of the time when you see extended network as the banner display, IN network minutes as well as all other allowances still apply (as of Sept 2004).

Until next time - keep that PRL updated 😉

~Steve

Steve is correct keep your PRL updated as this will keep you up to date on coverage areas.

Anxiovert said:

Stevo2k4 said:
On a side note, what VzW calls the "extended network" is considered coverage area. These are SIDs which do not belong to VzW but VzW has worked out a roaming agreement with the provider so that VzW subscribers can utilize these areas as included. IN calling minutes and N&W allowances on extended network towers are still applied in the same fashion {except in a very small area in MI where a few extended network towers are not digital and therefore cannot allocate the minutes appropriately to the billing system}]

I thought that if you were on Extended Network your IN minutes would apply since like just the banner says you're NOT IN the network. Im confus

...
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That's not what they training material that was handed out said. It said if the roam indicator was flashing and the banner said extended network then your in calling minutes would NOT apply. I really don't understand the whole thing though. They just changed it a couple months ago so the in network map was exactly the same as the AC map. I take it that's no longer the same from what the material said.

I was told by a VZW rep that as long as the 1X icon was on your screen, you were in the areas where the M2M would work. Is this correct information?

no, there are areas that all I have is a "D", the 1x is not there, and my m2m minutes work.

This is how I was told, and I actually seen in print in their handouts..

if your phone says verizon wireless, your in minutes and n&w minutes apply

If the display says extended network, and the triangle is not on, your in minutes and N&W minutes apply

If the display says extended network and the triangle is blinking, N&W minutes apply, anytime minutes apply, but, M2M minutes DO NOT apply

And of course if your phone says roam and the trinagle is on solid, you are roaming, paying the 69 cents a minute

I hope that clarifies things for you. I dont know how it will be on the new NO ROAM plan, but, that is what it is for the original AC p...
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