Beating a dead horse here
I just have to get this off my chest in hopes that the Verizon reps are actually reading this. I have not renewed my contracts (4) phones because I am waiting for the easy out on you guys. I look everyday for new phones to come in and everyday I see the same old lame bunch. I need a pda phone (your q was terrible). I need a camera phone for the hubby, a cool phone for the teen and just a down & dirty for mom. If you watch the other guys, they at least listen to their customers and try to offer what they want. They don't alsways get it right, but they show that they are listening. I am just waiting for at&t to get better coverage in this area and then I am gone. If they don't I will be looking at all other options (except for Sprint). Come on...
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well rumor I can understand your frustration but you dont want to go elsewhere you wont get the same service.
as for phones there are 3-4 PDAs coming out in the next 2-3 months and several standard handsets that should meet all 4 of your fancies.
as for phones there are 3-4 PDAs coming out in the next 2-3 months and several standard handsets that should meet all 4 of your fancies.
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we'll forward that right on to our president/manufacturers. I'm sure that they will appease your demands, since you have... 4...phones. out of 60 million +. if we don't work for you, get someone else that does. I'm not meaning to be harsh, but the demands of an individual consumer will NEVER sway such a huge corporation; we as employees don't even get a say, and we're alot closer than consumers.
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stfu what kind of attitude is that? I hope you dont work for verizon wireless if you do you should be fired. we value all customers ahole
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correction: we love all CURRENT customers who appreciate the phones available, or if they don't, look for alternate solutions within the company, not bash a specific product and whine about their felt needs not being met while stating that they're leaving regardless.
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hey fanboy, wake up and smell the sh!t pile; Verizon doesn't care about her, nor do any of the manufacturers care. manufacturers'll get her either way, and Verizon's low churn won't be affected by her account cancellation. 🙄
Be honest with the customers, and if you lose a few, that's life. I wouldn't want to buy stuff stuff from a yes-head like you, no matter what you're selling. grow up.
Be honest with the customers, and if you lose a few, that's life. I wouldn't want to buy stuff stuff from a yes-head like you, no matter what you're selling. grow up.
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I think you should ask yourself if YOU work for verizon. Because if you do than obviosly you should know that you are not supposed to tell information about upcoming phones or plans. u ahole. so U STFU
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Rumor23 represents many customers frustration with the poor selection of phones. Even with the recent announcments I am still porting 5 numbers in a few weeks when my contract is up. Moto Qs are lousy (I have one) and the BB Pearl is not what I am loooking for in a PDA.
ajstrong's attitud...
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ajstrong said:
we'll forward that right on to our president/manufacturers. I'm sure that they will appease your demands, since you have... 4...phones. out of 60 million +. if we don't work for you, get someone else that does. I'm not meaning to be harsh, but the demands of an individual consumer will NEVER sway such a huge corporation; we as employees don't even get a say, and we're alot closer than consumers.
ajstrong's attitud...
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I think you can easily find that same attitude at any company. Its not whats wrong with any individual company, its a reality that you may find a similar attitude among employees in any customer facing position.
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clearly. which is why we have over 60 million post-paid, and VERY low churn (cancellations). I apologized for being harsh, but that is honestly what MOST of the employees on this site think when people bash a certain phone/selection/carrier WHILE THEY ARE SIGNED UP WITH THEM. Trust me, we've heard it. ALL of it. I just had a customer NOT save $40 a month b/c they wanted to be an a$$hole about their old plan, and not save money by switching to a new one. Were you talking to me face to face, I would be as courteous and as blunt as I have been; I have a very loyal customer base that grows b/c of my honesty about this company and all the phones that we sell. I still have Sprint, and just upgraded with Sprint; still work for Verizon, which ...
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if i were a verizon customer, i would be buying from ajstrong... 😁 i like honest reps, dont wants suck ups and hippocrites!
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So what PDA are you looking for? And are you looking for a PDA or reliable wireless phone service...or both?
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I don't want to throw a "CURVE" ball here but look for some new and exciting things at VZW coming soon.
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when was the last time you tried AT&T? Vz has just a few months before the whole AT&T's TDMA and Analog network is shut down. That will liberate plenty of spectrum which will make them unstoppable
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meanwhile as you type this at&t is tearing down "fewest dropped calls" banners from its stores.
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So what's wrong with VZW phones? Several phones VZW has are carried by other carriers? What phone do the other carriers have that you want? Or is this just pointless whining?
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pointless whining prior to porting out. we haven't met their individual needs 🤣
I had a lady last night DEMAND a pink chocolate; the discontinued ones. I had several free phones for her, would have discounted them, even the pink Razr, but she said that the pink razr was "light" pink, and that she hated all the other phones. she didn't end up getting one, b/c she didn't see on that she "loved." Pretty much the same boat for this person. get what we have, or leave!
I had a lady last night DEMAND a pink chocolate; the discontinued ones. I had several free phones for her, would have discounted them, even the pink Razr, but she said that the pink razr was "light" pink, and that she hated all the other phones. she didn't end up getting one, b/c she didn't see on that she "loved." Pretty much the same boat for this person. get what we have, or leave!
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The customers need to complain to the manufacturers, not the service providers. VZW sells service, not phones.
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no no, it's ALL our fault. Us, the sales reps. we hold all the keys, we know all the codes. Without us, the phone industry would....reform to Wirefly 😈 😈
I like you. You're partially sane, like me
I like you. You're partially sane, like me
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You...Casio Gzone (can take a big beating, and its big enough to not get lost in a purse)
Hubby...New Q9m that comes out next week or the Samsung i760.
Kids....EnV, Choc, LG 9400, or LG 8700...all are trendy, cool, and have all the features a teen could ever want/need.
Besides the iphone and the curve, WHAT DOES ATT HAVE...their regular phones are pathetic and no better/worse than anything verizon has. And their data network is not nearly as broad or as capable as VZW's
Yes, their PDA's are better, but by the end of the year we will see who has the best smart phones...
ATT coverage is suspect and the voice quality is terrible right now. I would rather wait for cool phones, that wait for the network to step up!
Chris
Hubby...New Q9m that comes out next week or the Samsung i760.
Kids....EnV, Choc, LG 9400, or LG 8700...all are trendy, cool, and have all the features a teen could ever want/need.
Besides the iphone and the curve, WHAT DOES ATT HAVE...their regular phones are pathetic and no better/worse than anything verizon has. And their data network is not nearly as broad or as capable as VZW's
Yes, their PDA's are better, but by the end of the year we will see who has the best smart phones...
ATT coverage is suspect and the voice quality is terrible right now. I would rather wait for cool phones, that wait for the network to step up!
Chris
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Yes, their PDA's are better, but by the end of the year we will see who has the best smart phones...cwcanty
Really? Is the BB Curve coming by year end?
Really? Is the BB Curve coming by year end?
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maybe? Its stable OS, great mulitmedia capabilities, easy email, and solid calendar make it a HUGE contender in the smart phone market.
Read the reviews on here...there exceptionally good!
Chris
Read the reviews on here...there exceptionally good!
Chris
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Im only going off rumors and research I have done on this site as well as a host of others...all signs point to a curve release by end of 07 and a pearl release in the next two months.
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haha, even if verizon releases those phones, it would still be disabled...so whats the use 🤣
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Verizon has been easing up on the crippling of late... if said phones were released using a 'less crippled' bluetooth stack, the way they did with the LG 8700 or enV or Moto Maxx, then I think most ppl will be ok with that. If not, then I think its a problem.
In any case, still beats switching to ATT and their inconsistent network.
In any case, still beats switching to ATT and their inconsistent network.
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she never really mentioned anything about bluetooth profiles in her original post. And verizon has eased up of late on their bluetooth strictness.
Cell phone companies are a business, if you owned a business and could charge $2-3 per ringtone, or you could let customers transfer them for free...which one would you choose?
If att was smarter they would do the same thing verizon does!
There's a reason why verizon is #1. As a business person you have to respect the way they do things. Atleast I do.
Chris
Cell phone companies are a business, if you owned a business and could charge $2-3 per ringtone, or you could let customers transfer them for free...which one would you choose?
If att was smarter they would do the same thing verizon does!
There's a reason why verizon is #1. As a business person you have to respect the way they do things. Atleast I do.
Chris
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All that said, Verizon DOES need to bring the less restricted bluetooth to the entire line-up, not just "recently released high-end Motos and LGs, and PDAs". 🙄
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i wasnt refering to her original post, i was pointing out the fact that what use would new phones be if their features would be disabled...so there was no point of bragging bout the upcoming phones if that was the case...
att is smarter on that end, that is the reason why manufacturers release it first with att because att doesnt disable their phones...
a lot of consumers dont think much about the service...they are easily swayed by face value...so new phones exclusive to a carrier would be more enticing and would attract a lot of stupid customers who choose carriers for the phones they carry...i do think this is the point why att dont disable their phones, to get the trust of the manufacturers=get more exclusive phones=not too tech sa...
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att is smarter on that end, that is the reason why manufacturers release it first with att because att doesnt disable their phones...
a lot of consumers dont think much about the service...they are easily swayed by face value...so new phones exclusive to a carrier would be more enticing and would attract a lot of stupid customers who choose carriers for the phones they carry...i do think this is the point why att dont disable their phones, to get the trust of the manufacturers=get more exclusive phones=not too tech sa...
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par_slim said:...
i wasnt refering to her original post, i was pointing out the fact that what use would new phones be if their features would be disabled...so there was no point of bragging bout the upcoming phones if that was the case...
att is smarter on that end, that is the reason why manufacturers release it first with att because att doesnt disable their phones...
a lot of consumers dont think much about the service...they are easily swayed by face value...so new phones exclusive to a carrier would be more enticing and would attract a lot of stupid customers who choose carriers for the phones they carry...i do think this is the point why att dont disable their phones, to get the trust of the manufacturers=get mo
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cwcanty said:...par_slim said:
i wasnt refering to her original post, i was pointing out the fact that what use would new phones be if their features would be disabled...so there was no point of bragging bout the upcoming phones if that was the case...
att is smarter on that end, that is the reason why manufacturers release it first with att because att doesnt disable their phones...
a lot of consumers dont think much about the service...they are easily swayed by face value...so new phones exclusive to a carrier would be more enticing and would attract a lot of stupid customers who choose carriers for the phones they carry...i do think this is the point why att dont disable their phones, to get the
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😁 accepting defeat, now thats professional!, admire you for that! not like other trolls here.... 😁
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Yeah, true. I'll admit when I'm wrong, but won't listen to people talking down to me.
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I'm not accepting defeat...Im acknowledging that you responded to my concerns with your original and actually put some thought into.
Take it easy, I could nitpick your post for days, but this thread is getting out of control and we obviously have diff opinions on the subject...so I'm just gonna agree to disagree on this one.
Chris
Take it easy, I could nitpick your post for days, but this thread is getting out of control and we obviously have diff opinions on the subject...so I'm just gonna agree to disagree on this one.
Chris
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try me... 🤣 just kidding, anyways, sorry, wrong choice of word dude...you see, im working while i was posting that...hehehe so i wasnt thinking...lol, sorry bout that
what i meants was at least you were able to look into my points and acknowledged it.
what i meants was at least you were able to look into my points and acknowledged it.
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par_slim said:
😁 accepting defeat, now thats professional!, admire you for that! not like other trolls here.... 😁
He's not accepting defeat, he's being the bigger man.
Try it some time, it may grow on ya. 😉
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im always the bigger man in real life, got tired of it..lol i enjoy this.... lol 😁
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par_slim said:
..lol i enjoy this.... lol 😁
You're a little odd, aren't ya?
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lol...sometimes, just to keep my sanity...i work in a callcenter, i get all the bs and crap from stupid cust...have to be odd sometimes to not loose my nerve and loose my job... lol 🤣
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Rumor 23,
I feel your pain. I don't blame the sales reps, but they could take a more professional posture when a customer is frustrated, that is part of the job.
I don't think it is too much to ask for a good network and a decent selection of phones. I can't wait until the day I can leave Alltel, but I am waiting for the HTC 6800 or whatever VZW will call it. I am using a PPC6700 which is almost 2 years old, which is still being carried by VZW. Today, that phone is considered ancient, it is past time to replace it.
VZW does have the best network as a whole, but they also have some of the highest plan prices to match. So when a customer pays a premium price they expect coverage, they expect a decent selection of relatively curre...
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I feel your pain. I don't blame the sales reps, but they could take a more professional posture when a customer is frustrated, that is part of the job.
I don't think it is too much to ask for a good network and a decent selection of phones. I can't wait until the day I can leave Alltel, but I am waiting for the HTC 6800 or whatever VZW will call it. I am using a PPC6700 which is almost 2 years old, which is still being carried by VZW. Today, that phone is considered ancient, it is past time to replace it.
VZW does have the best network as a whole, but they also have some of the highest plan prices to match. So when a customer pays a premium price they expect coverage, they expect a decent selection of relatively curre...
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Take a more professional posture? I'm not sure I agree with you here. It's one thing to be courteous and professional to people that you're handling in person. Over the internet, you have the ability to anonymously state your honest opinion on something. If someone is being stupid, you can tell them they're being stupid instead of having to take the "customer is always right" mentality.
So yes, it's part of the job. Phonescoop, however, is not part of my job. It's an outlet where I'll give you an honest, blunt answer if it's warranted.
So yes, it's part of the job. Phonescoop, however, is not part of my job. It's an outlet where I'll give you an honest, blunt answer if it's warranted.
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well if you think verizon has bad phones, try alltel! OMG they still have the 815 and they think the motorazr is a "hot new" phone! HAHA u should be happy with verizon and you should not base your wireless service on the phone! Would you rather have a boring LG 8300 that worked awesome or an iPhone that dropped every call?
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all this is is something to complain about. I for the life of me don't' understand it! Complaining on here is not going to do anything so STFU. Also if you don't like it then go somewhere else were you think their phones are the next best thing to slice bread.
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Aw yeh, dem VZW phones dey cause cancer an' global warming and war in da Middle East! I even hear dey be possessed sometimes, you hear VOICES an' s*** comin' outta dem! 😲
Dem vee zee dubble ya phones be EVAL, I tell ya's true.
We should all bump to Sprint and ATT where all da phones, even da free ones, make you mixed drinks an' massage yer private parts, gratis, m'man! An' dem other carriers also PAY YOUSE to make calls, boyyyyy. Sho nuff street beat! Break it down!
/end sarcasm
Dem vee zee dubble ya phones be EVAL, I tell ya's true.
We should all bump to Sprint and ATT where all da phones, even da free ones, make you mixed drinks an' massage yer private parts, gratis, m'man! An' dem other carriers also PAY YOUSE to make calls, boyyyyy. Sho nuff street beat! Break it down!
/end sarcasm
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LOL, I was never as bad as that post. That was intentionally over the top. 🤣
But peeps used to think I was, I guess, 'cuz they weren't used to it. Oh well, whatev. 😎
But peeps used to think I was, I guess, 'cuz they weren't used to it. Oh well, whatev. 😎
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I still prefer the new "hooked on phonics" verizon of yourself, much easier to read.
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Well, I tried to ease off on the street, 'cuz its kinda like speaking Spanish in a room full of English-speakers... a little rude, I guess.
That said, I do remember getting some borderline racist comments here on my street English... some peeps never cease to amaze me, not in a good way. 👿
Not you wfine, you're coo.
That said, I do remember getting some borderline racist comments here on my street English... some peeps never cease to amaze me, not in a good way. 👿
Not you wfine, you're coo.
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Nope. I'm a mutt, some Latino, some whiteness. Do have a lot of black friends, tho'.
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Uh oh, sounds like vzwinagent might be interested in ya, watch out. 🤣
https://www.phonescoop.com/carriers/forum.php?fm=m&f ... »
https://www.phonescoop.com/carriers/forum.php?fm=m&f ... »
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wfine81 said:
Uh oh, sounds like vzwinagent might be interested in ya, watch out. 🤣
https://www.phonescoop.com/carriers/forum.php?fm=m&f ... »
That's what you get for bringin' sexy back, gunny. 😁
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I can tell because you haven't replied to a single post you are a troll account.
And really your rant is stupid.
PDA: Treo, i730, etc.
Cool phone: env, choco 2, 740, 990, etc
basic phone: W385, 8300, 540, etc
camera phone: 990
And really your rant is stupid.
PDA: Treo, i730, etc.
Cool phone: env, choco 2, 740, 990, etc
basic phone: W385, 8300, 540, etc
camera phone: 990
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I haven't posted you piece of toast because unlike some people I have a life and don't have time to sit on the computer all day. I have a right to post an opinion just like any other person here. So leave me alone. This is America and last I heard there was a thing called freedom of speech. We have the right to complain or praise just like anyone so get off your soap box and get a life!
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blah blah blah.... grow a pair, find what you like, or leave. this world's big enough for more than one wireless company. if you hate me, see rotheman's post up a ways. he explains it well.
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rumor23 said:
I haven't posted you piece of toast because unlike some people I have a life...
Whoa. Props on the original bust. I have NEVER heard anyone called a piece of toast before, ever. 🤣
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rumor23 said:Come on people, I am trying to work with you but you are not making it easy to stay with you. It's like the couple in therapy. I will work with you and your overpriced packages if you will just offer me better phones. Can't we just work together on this????
VZW will NEVER cater to you, so please do us all a favor and just go away. Everyone would be happier you would go to a carrier that you think will cater to you that you will leave in a few years when you find out they wont and then the rest of us dont have to listen to you whine.
If you honestly think another carrier will "listen" to you, go to them.
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Im sorry to say it but what primus is saying is kind of true. But Verizon has done more to cater to customers than any other carrier. Want proof? The variable ETF, no other carrier has done that to this point. Test drive, 30 days and if you dont like it we cover all your voice charges and let you port. Recently changed our upgrade policy for sooner upgrades for customers, new updated prices plans. New My account benefits. Just to name a few within the last year. Compare that to what other carriers have done for their customers within the last year. 🤨 I know it sounds like typical fanboy material but atleast take from what has changed from this year and find what best suits you and make the best situation. No carrier is perfect. Trust me
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vzwjeff said:
But Verizon has done more to cater to customers than any other carrier. Want proof? The variable ETF, no other carrier has done that to this point. Test drive, 30 days and if you dont like it we cover all your voice charges and let you port. Recently changed our upgrade policy for sooner upgrades for customers, new updated prices plans. New My account benefits.
I agree, those are all very good things.
If VZW hadn't moved up the upgrades/NE2 to 20 months, I'd still be waiting to do mine.
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honestly, your best bet is to leave feedback with the equipment manufacturer. we only have limited input, mostly based on software issues because of our vcast music stuff, it has to be secure so people cant pirate the music downloaded from our network. hence why the phones are so locked down. there are plenty of phones available, i know cus i sit there staring at them every day. my reccomendation is just get everyone an lg 8300, its the most universal phone, with the most features, and isn't all complicated with special buttons. it'll make phone calls, has a good camera, and will play music and video games and stuff. word.
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