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A couple questions for VZW Cust Service

Snakeiz

Jan 18, 2007, 10:03 AM
I received an email from VZW about the VIP program because of the plan I am on. In it, it states that I can get a one time credit if I go over my minutes on a current billing cycle? Does this sound correct? It also gives a different number than regular customer service.

2nd question:
I have signed up for My Account years ago. It states in the Worry Free Guarantee that I should have the "Minute Check" enhancement to let me know when I have reached my peak minute allotment. Last month, I killed my minutes, but I would have cut down if I was to have received that message. Do I need to do something else to activate it? Thanks!
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