here is another WHY?
👿 Plz Tell me why people think Verizon communication and Verizon Wireless are the same company??????? BESIDES the fact that the name verizon is in the name, can some customer maybe fill me in with something different?
i hate a guy argue with me that he called vzw to cancel his account, after talking to him for 45mins he finally told me that it was VZ LL that he called but continued to argue.
i hate a guy argue with me that he called vzw to cancel his account, after talking to him for 45mins he finally told me that it was VZ LL that he called but continued to argue.
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trex212121 said:
👿 Plz Tell me why people think Verizon communication and Verizon Wireless are the same company??????? BESIDES the fact that the name verizon is in the name, can some customer maybe fill me in with something different?
i hate a guy argue with me that he called vzw to cancel his account, after talking to him for 45mins he finally told me that it was VZ LL that he called but continued to argue.
I have payphone next to our store that is Verizon's, I have people coming in all the time wanting their money back because it ate their 50 cents.
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🤣 the same reason they think that Cellular=Cingular....we are a VZW agent with Cellular in our company's name and people always argue that we are Cingular 👀
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I had a guy want to speak to my supervisor because he called VZ LL and their customer service closed at 6pm. I simply put, "Sir... you don't call AAA Plumbing to get your car towed."
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Verizon Communications is a publicly owned corporation. Verizon Wireless is a partnership 60% owned (controlling interest) by Verizon Communications. Of course it is not reasonable for someone to ask a VZW store for a refund from a Verizon payphone, but you make it sound like there is not a relationship between Verizon and VZW. There is! Verizon Communication is the controlling parent of VZW.
Obviously Verizon wants it this way or they would not have branded the two entities identicaly. It also makes good busines sense as the good will generated by one entity transfers to the other (on the negative side the bad will also transfers).
As the interface between VZW and the public, you should understand this and be understanding when the pu...
(continues)
Obviously Verizon wants it this way or they would not have branded the two entities identicaly. It also makes good busines sense as the good will generated by one entity transfers to the other (on the negative side the bad will also transfers).
As the interface between VZW and the public, you should understand this and be understanding when the pu...
(continues)
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Want_New_Phone said:...
Verizon Communications is a publicly owned corporation. Verizon Wireless is a partnership 60% owned (controlling interest) by Verizon Communications. Of course it is not reasonable for someone to ask a VZW store for a refund from a Verizon payphone, but you make it sound like there is not a relationship between Verizon and VZW. There is! Verizon Communication is the controlling parent of VZW.
Obviously Verizon wants it this way or they would not have branded the two entities identicaly. It also makes good busines sense as the good will generated by one entity transfers to the other (on the negative side the bad will also transfers).
As the interface between VZW and the public, you should underst
(continues)
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beyond said:
Wow that was kinda rude!
Any more rude then:
Re: $50 Upgrade Fee
by beyond Today, 1:03 PM
Shady direct employees always trying to pull a fast one!
Next time shop indirect!
At least I qualified "Verizon Wireless sales idiots" with the term "most of" 😉
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Actually, I was just being sarcastic b/c directs are always on here bashing indirects. So it was kinda a joke.
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Happens..and yes..it is simply a misconception over the name.
Even though Verizon Landline does co-own it, the second co-owner being Vodaphone, VSLL and VZW are still seperate companies, yet customers don't always do their research to find out the specifics. They just assume since the Verizon name is on both, that its the same company.
Even though Verizon Landline does co-own it, the second co-owner being Vodaphone, VSLL and VZW are still seperate companies, yet customers don't always do their research to find out the specifics. They just assume since the Verizon name is on both, that its the same company.
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Because most of the money ends up in the same pockets, regardless of the corporate shield that seperates the entities.
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VZ_Phones said:
Because most of the money ends up in the same pockets, regardless of the corporate shield that seperates the entities.
That is correct. Ivan Seidenberg is the guy who calls the shots.
Denny may be prez but Seidenberg is the Uber -President.
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