of a good

there we go...good Lord Rich, I wasn't calling anyone a homosexual

Gotta love the Autocensor. 😁

It's killin me...hehehe

Naughty pottymouths! 🤭

yeah I know ☹️

37.5 lashes with a wet noodle, I say! 🤣

I do understand your point and don't get me wrong phone pimp but if you had to choose between reliability or cool and shiek...which would you pick?

Both...Cingular is reliable. You guys make it sound as if only 2 out of 10 calls actually get connected!!

what is relability to you? To me it's a mobile phone and if I get a couple calls dropped and have to reconnect 2 times out of 10, it's plenty relaible. I have had one droppd call in a week out of 16. that is acceptable and reliable. The phone works well. Even with BT being used. (imagine that?). Picture ID, Ringer ID, Inet all works at the same time i am using the phone for calls...Amazing. I know it's hard to believe,

But you can have it all!

oh you wanna talk dropped calls?? The national average is right around 5%...VZW less than 2.3%...thats above and beyond right there...average peron might make 300 calls a month...might...keyword being might drop 1 call...but this again depends on your particular area...some areas are covered better than others as with any carrier

Hair splitting. 5%? Better than I thought or would have expected given the lack of reliability comments made here regarding GSM carriers.

1 out of 20 calls dropped compared to 1 out of 43 for Verizon. Big deal. now there is a great reason to put up with higher prices, A limp extended services network, Plain Jane flea market phones, JD Powers ratings, weak M2M, 9PM nights and roaming charges......albeit in a slightly larger coverage area, much of which is in the back woods and fields.

Thank you I'll "suffer' with 1 out of 20 calls dropped. I will even accept 10%.

how can you call our phone "flea market", have you tested all the phone we have available...how bout no Scott...just cause you got a couple POS's in your days with us gives you no position to post a subjective comment like that on this thread... it would be like if I had Cingular service and I lived in low RF area...saying that Cingulars whole coverage sucked would be a statement that would not hold up in here...stick to what you know...don't spread it company wide

Its you guys that make it appear GSM is unreliable as a whole. YOu now claim Verizon is 50% more reliable because you have 2.3% vs 5% calls dropped.

Sounds great in print, but the reality is nil. 1 dropped on avg out of 20 vs 1 out of 43? I would say Both are extremily reliable and the difference there not much of a factor.

This makes me want to run out and get BT.

http://www.mobiletracker.net/ »

Nokia patches Bluetooth bug

Silicon.com is running a piece that notes Nokia has developed a software patch for the “bluesnarfing” problem with its Bluetooth enabled phones. Bluesnarfing is a security flaw that allows attackers to read, modify and copy a phone’s address book and calendar via Bluetooth without the phone’s owner knowing.

Despite annoucing that the patch is already available for some phone models, Nokia hasn’t noted how customers can actually get ahold of said patch.

It is not known how the patch will be applied. We will keep you posted on this developing story.

#1 I have never said that Cingular was unreliable, so can just wipe that off the table
#2 that 5% average is the average between the big 6 not Cingular...you're right not that big of a difference....depending on how inmportant your calls are...

TheVZWMan said:
how can you call our phone "flea market", have you tested all the phone we have available...how bout no Scott...just cause you got a couple POS's in your days with us gives you no position to post a subjective comment like that on this thread... it would be like if I had Cingular service and I lived in low RF area...saying that Cingulars whole coverage sucked would be a statement that would not hold up in here...stick to what you know...don't spread it company wide

Verizon phones are 'flea market'. I'll be the first to say I've had good phones with Verizon, namely the StarTac and V60.. both served me well (until the internal antenna in the v60 combusted); but given the widespread advances i...
(continues)

well first off if you're going to talk trash about VZW thats fine go ahead...but you should make sure thats it's clear you're talking about your own experiences and not the whole company. You get a bad phone, does that mean that all phones are bad?? No. You get a bad sales rep or CS Rep, does that mean they're all bad? Hell no. You have a dead area while you drive to in from work, does that mean the entire system is crap? no....it's all subjective to your own experiences in your own area...if you have complaints bring em on but come correct, you have your issue in specific areas...you have not tried all phone, spoken to all reps, or driven the whole network, so give us your experience don't just say "oh all your phones suck!!!"

Please. Did JD Powers interview ALL 50 million customers? I think not. Only a few they consider representitave of the rest.

I agree most "should" not jump to conclusions based on one experience, but many will and do sadly for business.

People come to conclusions rather rapidly when dealing with service companies. It's the nature of the business. I only became alarmed after visiting 5 Verizon stores on opposite coasts. I can attest to the arrogance of Verizon sales reps based on that experience as a potential customer. Most customers would not give a second chance, nevermind a second or third.

never did I say that JD Power interviewed everybody...those surveys don't mean crap they're just as subjective as anything else...in your area...you're situation was unfortunate, I won't deny that(believe me I know the entire story cause you regurgitate it every 48 hours) but even still just because you had your bad experiences gives you know right to say Verizon is an arrogant company that is just flat out slanderous...if you say hey VZW has a store location here here here and here and there are arrogant reps inside them...that is a much better and truer statement

How many terrible condescending reps does a typical customer have to face before he or she makes a decision to try somewhere else? Theres you answer. I found four stores 3000 miles apsrt with the same attitude and communication skills as 85percent. Like he said "trying to make an azz out of ME?" Im the customer. With tough questions. I did not find one sales person like that at ATT, Cingular, or even the few resellers shops I visited. Maybe being #2 is humbling. But I do believe #2 is a kinder nicer company to deal with from a sales standpoint if not service.

What conclusion would you like? Look at the attacking nature, name calling vehemence and arrogance of your reps on THIS board vs the reps on the others. Its not just here either. Ta...
(continues)

kingfrog77 said:
How many terrible condescending reps does a typical customer have to face before he or she makes a decision to try somewhere else? Theres you answer. I found four stores 3000 miles apsrt with the same attitude and communication skills as 85percent. Like he said "trying to make an azz out of ME?" Im the customer. With tough questions. I did not find one sales person like that at ATT, Cingular, or even the few resellers shops I visited. Maybe being #2 is humbling. But I do believe #2 is a kinder nicer company to deal with from a sales standpoint if not service.

What conclusion would you like? Look at the attacking nature, name calling vehemence and arrogance of your reps on THIS board vs the reps on the

...
(continues)

I doubt that. You are who you are when challenged. Im sure you are the same when challenged by customers in your store. Much like the used car salesman who is the nicest phony in the universe until the customer starts challenging his position or worse starts heading for the door. We all know the type and you, 85 , are the poster child for that type of personality.

Nice people treat everyone nice and have no "special cases" Case in point TheVZWman. Although he and I disagree, He never becomes arrogant, hateful, unpleasant or name calling. You need some schooling son.

Thanks for the compliment...I very much appreciate it!

Damn VZWMan...i hope his checks in the mail :sarcasm:

I forgot the stamp....damn it

In the first quarter, how many new customers did Cingular add? AT&T? VZW?
Seems not everyone is having this problem. Maybe its just the perception of a select few. Seems the numbers, the facts, speak for themselves.

robbie0517 said:
In the first quarter, how many new customers did Cingular add? AT&T? VZW?
Seems not everyone is having this problem. Maybe its just the perception of a select few. Seems the numbers, the facts, speak for themselves.

Kingfrog doesn't like concrete facts and statistics.

but look in the Cingular forum. i posted the 2nd quarter results from 3 of the 4 major wireless carriers (ours aren't out yet but i used a projection from last quarter)

-Verizon Wireless Sales

.

Yes.. you are absolutely right. However, I would just go with the assumption that people reading this forum have enough sense to understand when people are speaking from their own experiences, these are specific cases.

You, on the other hand, are free to go with the belief that everyone who reads these posts is an absolute moron and isn't able to make that distinction.

Secondly, of course no one has "tried all phones, spoken to all reps and driven the whole network"
It is my individual experience with the company that shapes my judgement... what do you expect? If I am unhappy with my experience, should I just write that off because, well.. they've made you happy?

And why are you getting so defensive? Instead of crying about what ...
(continues)

What the hell do you think I've been doing for the past couple months...I certainly don't have my thumb up my a$$, I am doing the same thing that Cingular reps, AT&T Reps, T-Mobile reps, Sprint reps, and Nextel reps are doing...defending thier company

TheVZWMan said:
What the hell do you think I've been doing for the past couple months...I certainly don't have my thumb up my a$$, I am doing the same thing that Cingular reps, AT&T Reps, T-Mobile reps, Sprint reps, and Nextel reps are doing...defending thier company

Defending your company? It seems you are just disagreeing with people, which is fair enough.. but it's not a defense. I mean a defense is to provide solid reasons for why something happened the way it did.. a justification, if you will. Defending something is not just telling people they are wrong.
As their representative, you'd do them more service by voicing people's concerns to them directly rather than sitting here acting like a shield...
(continues)

Defending would also be considered as taking bullsh*t remarks and breaking them down for not having anything to back it up with themselves....would it not?

Yes.. but it seems you do an awful lot of complaining about people's complaints.

Now.. of course, I haven't seen everything you've written and don't mean to be slanderous about your service, which I am sure has been valuable... but come on, why are you getting so pissed with people who are unhappy with Verizon?

I am really unhappy with them and I am stuck with a contract until December. Either I buy a crap phone at retail so I can use the contract (the phone was run over by a car), or I pay the ETF. These issues have nothing to do with Verizon, they would exist with any other company.. but I don't want to get a Verizon phone because they are crap.. especially not one at full retail.. and not interested in renewing the contract... bec...
(continues)

Well first off I am not mad...why get mad about a forum...thats just stupid...I am merely debating points with people... yes I had 3 cups of coffee this morning but nothing would make me freak out and get angry about a friggin forum...

bobcat zoidberg said:
I am really unhappy with them and I am stuck with a contract until December. Either I buy a crap phone at retail so I can use the contract (the phone was run over by a car), or I pay the ETF. These issues have nothing to do with Verizon, they would exist with any other company.. but I don't want to get a Verizon phone because they are crap.. especially not one at full retail.. and not interested in renewing the contract... because other companies offer better contracts (rollover, 7pm) and better phones (GSM). Now, are you calling my complaints baseless?

Yes, I am, but I honestly don't want to waste time getting into another one of these arguments. Use the search button...
(continues)

Listening, to these last few remarks about run over or stolen phones, confirms to me when ever I upgrade to a new phone I will keep the previous as a fall back position. I know the previous phone, the phonebook will be intact, and I would not be in a position to be forced to purchase another at full retail, and insurance is a non issue.

I don’t know about you guys but I don’t believe for 1 second that its 5% of calls made its more like 5% of the time you talk and if your talking 1000 Min a month that’s a lot of dropped calls vs. VZ I had AT&T and T-mob they both did not provide the coverage I was looking for walk in to a building and lose all Gsm really not worth it.

Lets face it Vz dose have the most coverage and the best service but they phones are week and why would that be? humm Cdma is not that big around the world gsm is and who’s going to make phones for cdam when they know the money is in GSM lets be realistic about what we talk about.