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phone exchange or somethin
alright, i have a a950 and it freezes up all the time and the speakers only work when they want to, i want to know if i can take it back and get like a different phone either the 8100 or 8300 or somethin like that
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How long have you had the phone? Within 14 days, you should be able to exchange it so long as you've not sent in the rebate. outside 2 weeks, if it's been less than 2 years (maybe only 1, might depend on your contract) since your last upgrade you're SOL.
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not necesarily screwed..take it to a verizon direct close to you and the phone has a 1 yr manufacturer warranty and they can replace it but with same one...however if you have too many problems they usually give you a similar phone with similar features...
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During the 1 year warranty period they will only swap it out for a FRU (refurbished) phone of the exact same model. If you have had 3 FRU's and still have a problem, then they will offer you a comparable model.
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