Switch ESN between V3c and Smartphone on same plan?
I presently have Vcast and BroadBand Access on my V3c and would like to buy a Smartphone like the Q, or a PDA.
My question is how can I buy a Q at retail price and still have the ability to turn the RAZR back on when all I want to carry is a small phone.
CS gives various answers, ranging from "You need to have a whole new plan for each phone" to "Just do the ESN switch online and don't forget to activate/ deactivate the extra services".
What is the correct answer?
My question is how can I buy a Q at retail price and still have the ability to turn the RAZR back on when all I want to carry is a small phone.
CS gives various answers, ranging from "You need to have a whole new plan for each phone" to "Just do the ESN switch online and don't forget to activate/ deactivate the extra services".
What is the correct answer?
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do the esn change online and activate deactivate services will work, and it's cheaper. i have 2 phones and that is what i have to do.
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VZW.com My Account will not let you do an esn change to a PDA or Smartphone. Game Over.
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Well, you could always call customer service and let them do it. But they are going to charge you a $20 processing fee. Which is crap. I've never charged it. I never will. Pray you get a rep that believes in customer service when you call into switch it out.
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sowhatsowhat10 said:
😛 duh
🤣
So you can switch online from a V710 to RAZR to Smartphone without buying a new plan and without any troubles?
Baasically, you can have an analog, VCast and Smartphone in the same week, on the same account, according to this.
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wnrussell said:sowhatsowhat10 said:
😛 duh
🤣
So you can switch online from a V710 to RAZR to Smartphone without buying a new plan and without any troubles?
Baasically, you can have an analog, VCast and Smartphone in the same week, on the same account, according to this.
when switching from v-cast phone to non vcast phone......you cant do it online. when switching from pda-smartphone to non v-cast or v-cast phone it cant be done. as long as you stay in the same feature range you can do it online.
its a bit too much to explain in a thread but there are certin feature that have to be added when changing esn's of a v-cast or pda. that online doesn't offer.
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sowhatsowhat10 said:...wnrussell said:sowhatsowhat10 said:
😛 duh
🤣
So you can switch online from a V710 to RAZR to Smartphone without buying a new plan and without any troubles?
Baasically, you can have an analog, VCast and Smartphone in the same week, on the same account, according to this.
when switching from v-cast phone to non vcast phone......you cant do it online. when switching from pda-smartphone to non v-cast or v-cast phone it cant be done. as long as you stay in the same feature range you can do it online.
its a bit too much to explain in a thread but there are certin feature that have to be added when changing esn's of a v-cast
(continues)
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No, because the premium network access feature needs to be removed. Online doesn't know to automatically remove the features needed or added, so it fails. If you go from a VCast phone to Vcast phone it will work. If you go from a Non-Vcast phone to a Non-Vcast phone it will work. If you go from a Non-Vcast to a Vcast phone it will fail (vice versa). If you try to switch two phones around on your account (if you have a family share plan) it will fail. I've personally never seen a PDA to PDA work either. Even if they're keeping the same features.
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Correct but you should ask them to waive the $20 fee for the ESN change since the Verizon web site has limitations. Advise them of that and they will waive it. Only time they should charge you is when u want to switch from a EDVO to another EDVO phone or non edvo to a non edvo phone and you choose not to use the web site.
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