back on the premium message thing
people swear they/their kids never requested to get "joke of the day" or message trivia. they refuse to pay the $9.99/month for it or $0.25/msg or $0.99/day and insist on credit. u expl to them that it's not our service so we cannot crdt but u can reply with the word "stop" to unsubscribe. they dont wanna hear it. they insist that we have a number for the service THEY opened. i have an idea...why dont u ask your kid where he went to get the service then u can figure out how to contact them. but that doesnt work because yet again, little johnny didnt do it and it must be a "mistake" in our system. yea, vzw makes up **** to chrg u for...ok lady, cuz we have nothing better to do but to go into thousands of accounts and take the 2 mins o...
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EFF EM!!
I'm going to find a personal number for someone that works for Blinko and start giving it out to customers. I swear if I ever find one of these a-holes that make that service I WILL hurt them.
I'm going to find a personal number for someone that works for Blinko and start giving it out to customers. I swear if I ever find one of these a-holes that make that service I WILL hurt them.
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I have a question, verizon has no problems limiting our service any other time, why dont they just block out third party messaging. I have already read that verizon has an agreement with the third party companies that if a verizon customer sends a text back saying stop, that terminates the service of the third party....Is verizon getting a kick back on the money generated off of verizon customers to these third party companies...Here is another solution, require that the account holder has to authorize "joke of the day", or whatever 3rd party text companies are out there, easy enough to do, if someone on a share plan signs up for the service, the account holder's phone also gets a text message for him/her to approve or deny the deal, then v...
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Georgia1 said:
Here is another solution, require that the account holder has to authorize "joke of the day", or whatever 3rd party text companies are out there, easy enough to do, if someone on a share plan signs up for the service, the account holder's phone also gets a text message for him/her to approve or deny the deal, then verizon has it on record if the transaction was authorized by the person responsible for paying the bill. Everyone has kids, and they do not always ask before doing something, nor did we when we were kids.
The account holder authorizes whatever the user of the shared phone does when they hand it to them. IT'S CALLED BEING A RESPONSIBLE PARENT. It will never be Verizon's fault your...
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Vatothe0 said:
The account holder authorizes whatever the user of the shared phone does when they hand it to them. IT'S CALLED BEING A RESPONSIBLE PARENT. It will never be Verizon's fault your kid was able to sign up for something that costs .99 a second or call Russia for 9 hours. You gave them the phone and you are responsible for what is done with it.
HOLLER!
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yeah... well let's say it's equal relationship (husband-wife, not parent-child), would you want a "big brother" reading your messaging or controlling your services? I wouldn't tell my wife about every service I'm subscribed for 😎
As for the kids, there's a way to block all kinds of messaging.
And how to differentiate a "3rd party message" from a message I've send from a VText? Or another "good" website? Do you see my point?
I think the best is to educate your child on how to use the service.
As for the kids, there's a way to block all kinds of messaging.
And how to differentiate a "3rd party message" from a message I've send from a VText? Or another "good" website? Do you see my point?
I think the best is to educate your child on how to use the service.
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I think it best to just have the text messaging turned off on that line, then there will be no surprises on the bill. After all, they are just kids, they really do not need a phone anyway, but, some parents invent reasons why junior needs a cell phone, or new cars, ect..oh well, just thought, that verizon, the king in limitations could find a way to block out just the 3rd party crap.
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if its a vzw msg (vtxt) it will tell u. and? if a kid isnt sure they can ask. or parents can ask. bottom line, or what my point was is that parents swear its a "mistake" in our system and its impossible. they need to open they're eyes and think that of course a kid isnt gonna own up to a $9.99 chrg...just like get it now dloads.
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since it's not our service, we cannot block it...it's something the cust signs up for themselves....it will only be chrgd on the line that initiated it. good solution to have the msg go to the prime line too, but again, since it's not our service, we cant duplicate the msg to send it to them. the 3rd party only has the number from the subscribing line since they are the ones who sign up...the 3rd party gives vzw the # they are chrging, vzw pays them, then vzw chrgs the customer. no kick back that i know of. the contract is just so customers have the capability if they want. if we didnt have the agreement, some people will call to complain that they cant do it and it's unfair cuz other carriers allow it. cant win.
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This is a prik service offered by fraudulent priks. Its been used to defraud on wired and now on wireless phones. Some ahole starts billing your phone number, when you don't have a clue whee they came from (no kids, etc on your account)and the phone company says it isn't their problem, they just bill you for this third party. Of course they also make a profit charging the third party for every dollar. Its bullshit and it's fraud and everyone in the industry knows it is. They have no problem blocking ligitamite services you want, but claim they can't stop obvious frauds that they make a profit from.
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Alright... Let me put it this way for you. Let's say you post your email on this forum, someone takes it, sells it to a local spam company. Company sends you hundreds of emails per month. Who to blame here: you, this forum, the person who steals your email address, the spamming company or the email service? Hmmm...
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Your an idiot for posting your email, the person who sells it is liable and the spam company should be burnt to ground.
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stupid children that cant understand that stuff costs money shouldnt have them anyway. multiple generations grew up as kids without cell phones. kids do not need them period. i blame lazy parents. keep an eye on your kid get em a pager if you must. use your heads and stop being brainwashed by mtv.
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exactly, a 12 yr old doesnt need a phopne thats why they have the Migo...emergencies, thats all a 12 yr old needs. esp since it cost a couple hundred. then they blam us b/c the manufacturers chrg so much for phones. well dont buy it...gimme a reason why they "need" it. Migo Migo Migo
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Its not just kids. What about the out and out frauds, that claim you subscribed, when you never even heard of them? It makes no sense at all that we can't simply put a BLOCK on our number that prevents all third party billings. Let the customer decide if they even want that option available. Its just the phone companys making profits off of known frauds.It should be illegal to force people to accept such billings without any proof that they ever asked for the services.
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Why wouldn't you take it up with the company that charged you, instead of the one that billed you?
If there's an error on my paycheck, I don't call ADP Payroll, I call my employer.
If there's an error on my paycheck, I don't call ADP Payroll, I call my employer.
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Verizon, or any carrier could offer third party blocking if they wanted to, but, the fact is, the kickback verizon gets is speaking volumes of why they should not offer third party blocking.
It is pretty easy to do, a customer can put the block on the line, and if a third party bill comes in for a number that is blocked, verizon denies the charge and kicks it back to the third party and they shut the service down, as if joke of the day is not going to get paid, they are not going to keep sending the text messages. And this would also prompt quick billing on the third party side to bill. Another way is that when a customer signs up for joke of the day, or whatever, they enter the number into a verizon database and see if that number qual...
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It is pretty easy to do, a customer can put the block on the line, and if a third party bill comes in for a number that is blocked, verizon denies the charge and kicks it back to the third party and they shut the service down, as if joke of the day is not going to get paid, they are not going to keep sending the text messages. And this would also prompt quick billing on the third party side to bill. Another way is that when a customer signs up for joke of the day, or whatever, they enter the number into a verizon database and see if that number qual...
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Okay... many posters here are assuming the charges are fraudulent. Remember, all VZW cell phones are private to the rest of the world. The only way anyone gets your # is if you give it. (And of course, the occasional wrong #). EVERY customer claims these to be fraudulent but it is almost ALWAYS their child's phone. What sounds more likely... these companies are coincidently figuring out who the kids are (especially since VZW doesn't even know) or the kids are subscribing. It is not anyone else's job to parent your children. If you can not teach your own children, then block their texting options. I HATE Blinko, joke of the day, etc... but I really don't believe they are placing charges on accounts that did not request them...
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why not just block blinko, joke of the day, or whatever, or just give the option to block third party text messaging. Text messaging is an ok thing as long as it can be controlled. so, another words, since verizon makes money off of these third party companies, the ones that want them blocked have to block everyhing. Who is asking you to parent our kids, heck, most of you reps are kids yourselves, dont need kids raising kids, have enough of that already, we parents would just like to see a block on the third party charges, that sounds like we are trying to parent, verizon is just blinded by the money they make.
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Georgia1 said:
heck, most of you reps are kids yourselves, dont need kids raising kids, have enough of that already, we parents would just like to see a block on the third party charges, that sounds like we are trying to parent, verizon is just blinded by the money they make.
u dont know us so dont make assumptions on our ages. if u were a parent then u'd know what your kid was doing...since u heard about this, u can sit down and talk to your kid to see who they're messaging. or even warn them about this stuff. kinda like the sex talk and the drug talk...well now the money/responsibility talk. yes, blocking would be nice but it is also a new feature/system...look how long it took to get a txt srvc bl...
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For several reasons. First of all the charges were never authorized and Verizon is complicant in making a profit on fraudulent charges. Second of all, it is nearly impossible to get these fraudulent B***ards to stop the charges. Sometimes it is even impossible to get a hold of them. That's intentional on their part. They know that we don't really want those so called "services." Some of them are even based outside the U.S. so you can't even sue them. I had the exact same thing happen on my home phone a few years back. It took over a year to get the charges stopped. Verizon just kept saying it wasn't their problem. It only Became THEIR PROBLEM, when the federal government announced nationwide investigation of these frauduelnt charges on phone...
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this is all about verizon making money, and when the parents do catch what is going on, and they try to shut it down, as you said, verizon says, not our problem. Well, if that ever happened to me, I will pay the ETF's, and shut the service down thru verizon, and that will be the end of my business dealings with them.
I am thinking about shutting down the unlimited text messaging I have on all 5 lines so I dont have to worry about it, and on top of that, I can save $25 a month, and verizon loses $25/month, so, yes, this is verizon's problem,they probably just make more off the commission from the third parties.
I am thinking about shutting down the unlimited text messaging I have on all 5 lines so I dont have to worry about it, and on top of that, I can save $25 a month, and verizon loses $25/month, so, yes, this is verizon's problem,they probably just make more off the commission from the third parties.
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🙄 First off the key word is RESPONSABILITY! If your kid crashes the car and you gave them the keys to you wouldn't go after the car manufacturer and tell them it's their fault your kid rear-ended someone! Stop dodging the fact that it was your poor judgment giving them the phone in the first place that got the ball rolling. Be RESPONSIBILE people and place the blame on yourself because that's where it belongs. Every carrier has premium Text messages and you see the commercials everyday on tv. It's called cause and effect. Start being RESPONSIBLE for your actions and your kids! If you can't control them take the phone away bonehead and stop complaining about it.
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Text messaging is a form of communication between parents and kids, and all I am saying is allow the account holder to block premium messaging services. I never said anything about not paying for what was used, I am saying allow the account holder to block all charges to his account unless authorized by the account holder. I find it very disturbing that verizon will not let someone on the account get a new phone under contract, but, they will allow them to do everything else under the sun.
But, as you said, I did do something about it, my bill just went down $25 a month. I wander if cell carriers have a behind the scenes relationship with these companies. The kickback must be pretty good to verizon for them to want to pay reps money t...
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But, as you said, I did do something about it, my bill just went down $25 a month. I wander if cell carriers have a behind the scenes relationship with these companies. The kickback must be pretty good to verizon for them to want to pay reps money t...
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Georgia1 said:
Text messaging is a form of communication between parents and kids, ... I am saying allow the account holder to block all charges to his account unless authorized by the account holder....
And for the facts, I never did have a problem with the premium message crap, I just shut it off period, because I do not want to ever deal with it, be it by someone on my account doing it, or a mistake on the bill.....
they will sink their ship one of these days if they keep going the way they are going, raising prices, taking things away, ect.., .
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Georgia1 said:
Text messaging is a form of communication between parents and kids, and all I am saying is allow the account holder to block premium messaging services. ..... I am saying allow the account holder to block all charges to his account unless authorized by the account holder.
And for the facts, I never did have a problem with the premium message crap, I just shut it off period, because I do not want to ever deal with it, be it by someone on my account doing it, or a mistake on the bill,
they will sink their ship one of these days if they keep going the way they are going, raising prices, taking things away, ect..,.
k, first off...txt is not a neccesary comunication..that's what phone...
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Georgia1 said:
I am saying allow the account holder to block all charges to his account unless authorized by the account holder.
if u are the account holder, then u auth anything done on the phone by the person u gave it to........that was what u agreed to when u signed.
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But there is no way thaat the account holder is ALLOWED to block Premium message services if they have any other text message service. That is the entire point of the arguement. Many if not most Verizon customers do NOT want premium text message services, period. We do not authorize it or want to, but we can't block it, even on our own phones when we get them fraudulantly.
If we had to specifically "autheroize" these premium services before any third partys were allowed to place charges on our accounts, then there would be nothing to argue about, and Verizon would have nearly no accounts signing up to authorize these charges.
If we had to specifically "autheroize" these premium services before any third partys were allowed to place charges on our accounts, then there would be nothing to argue about, and Verizon would have nearly no accounts signing up to authorize these charges.
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I have never talked to a single responsible person that has ever had premium text charges or at least ones they didn't know about. I have also not yet talked to one person that could show how the messages "just started coming out of nowhere". I've always found an outgoing message to 69669 or something right before the flood of messages came in. I also do not know anyone that has ever had a premium text message charge, but I only associate with responsible adults and none of them have children.
There is by the way a cap of $100 per phone per month on premium text messages. Don't try to say Verizon isn't trying to help. NONE of these services used to work with Verizon but customers complained about not being able to get the joke of the day...
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There is by the way a cap of $100 per phone per month on premium text messages. Don't try to say Verizon isn't trying to help. NONE of these services used to work with Verizon but customers complained about not being able to get the joke of the day...
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well, you just contradicted another poser, they said verizon has no way to tell if it is a text message from another verizon phone, or if it is from joke of the day.
If verizon was able to block them before, then they must be able to distinguish between what is what. And that is what I am saying, allow a block on the accounts if the account holder requests one, if not possible now, a computer programmer can make it possible.
As for paying for them, yes, it would suck if someone on my account did that, I would call in and gripe, and when I was told that it was a request from someone on my account, I would have to pay for it, but, text messaging on that line would be shut off so fast it would make their heads spin. I just want to be cl...
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If verizon was able to block them before, then they must be able to distinguish between what is what. And that is what I am saying, allow a block on the accounts if the account holder requests one, if not possible now, a computer programmer can make it possible.
As for paying for them, yes, it would suck if someone on my account did that, I would call in and gripe, and when I was told that it was a request from someone on my account, I would have to pay for it, but, text messaging on that line would be shut off so fast it would make their heads spin. I just want to be cl...
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