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Did Verizon's CEO really say this?

ccanady

Aug 29, 2005, 12:05 PM
Ok I have never been on engadgets website as I can not access it from work ☹️ but I read this on another forum site and this is what it stated...

http://www.engadget.com/entry/1234000997040452/ »

Could someone at Verizon keep CEO Ivan Seidenberg away from the press? We’ll let that fact that he ridiculed municipal WiFi slide, since he’s just protecting his turf (even if he did call it “one of the dumbest ideas” he’s ever heard), but whining about Verizon Wireless customers who complain about the quality of their cellphone service is pretty weak. In an interview with the San Francisco Chronicle he asks, “Why in the world would you think your (cell) phone would work in your house? The customer has come to expect so much.” We can understan...
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dca

Aug 29, 2005, 12:16 PM
With more and more people forsaking their landline for cellular I was almost hoping he didn't say it, but, yes he did. Its funny because if you are a Verizon Wireless customer, make sure you're still a Verizon landline customer...
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ccanady

Aug 29, 2005, 12:20 PM
I see his point, I tell ppl the same your phone is not guarenteed to work in side your house and no company advertises it. But as a CEO, thats something you should not tell your customers stop whinning.
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kvazzz

Aug 29, 2005, 12:55 PM
This is soooooo old... I've seen the discussion about it here long time ago.
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ajgalli

Aug 30, 2005, 12:06 AM
Let's be honest... what is the point in a cell phone? To make calls from anywhere. And last time I checked, anywhere does include my house. Most importantly, wireless communication is a logical step in communication and people are always gonna have houses so you might as well live up to it and make it work in buildings. More importantly though, if your customers want it to work in their houses, you better be damn sure you can make it happen.
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TommyBoy

Aug 30, 2005, 10:55 AM
you cant make it happen... at least you cant and still have people not get tumors the size of baseballs in their head. The only thing I can see being a reasonable step would be vzw selling an external antenna for the home that is somewhat cost effective and not an eye sore. People make their houses out of whatever they want in whatever design they want. There are too many variables to overcome just to "make it happen".
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cjg1278

Aug 31, 2005, 12:40 PM
well we do try our best to make sure phones work in a building but what we are saying here is we just do not guarantee our customers' celluar equipment will maintain signal in every building. I have been in places where i had excellent signal outdoors but when i walked into a structure it dropped drastically even though there was a tower approx a mile away. much of it depends on the material make up of the structure
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muchdrama

Aug 29, 2005, 1:43 PM
ccanady said:
Ok I have never been on engadgets website as I can not access it from work ☹️ but I read this on another forum site and this is what it stated...

http://www.engadget.com/entry/1234000997040452/ »

Could someone at Verizon keep CEO Ivan Seidenberg away from the press? We’ll let that fact that he ridiculed municipal WiFi slide, since he’s just protecting his turf (even if he did call it “one of the dumbest ideas” he’s ever heard), but whining about Verizon Wireless customers who complain about the quality of their cellphone service is pretty weak. In an interview with the San Francisco Chronicle he asks, “Why in the world would you think your (cell) phone would work in your house? The customer has come to
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ccanady

Aug 29, 2005, 2:25 PM
I think the info is wrong, from what I heard the ppl who wrote the article got Verizon Communiations and Verizon Wirelss confused... this is what the person posted:
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Besides the fact that this article is already dated, you guys confuse two companies.

Denny Strigl is the CEO of Verizon Wireless while Ivan Seidenberg is the CEO of Verizon Communications. Different companies.

While I don't believe his comment had much tact and could of been worded nicer so as to not offend the sensitive, I understand what he is saying.

Verizon wants to promote their own FIOS broadband service while their wireless counterpart will promote EVDO.

Anyways, this is old news and has already blown over.
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muchdrama

Aug 30, 2005, 7:33 AM
ccanady said:
I think the info is wrong, from what I heard the ppl who wrote the article got Verizon Communiations and Verizon Wirelss confused... this is what the person posted:
_____________________________________________
Besides the fact that this article is already dated, you guys confuse two companies.

Denny Strigl is the CEO of Verizon Wireless while Ivan Seidenberg is the CEO of Verizon Communications. Different companies.

While I don't believe his comment had much tact and could of been worded nicer so as to not offend the sensitive, I understand what he is saying.

Verizon wants to promote their own FIOS broadband service while their wireless counterpart will promote EVDO.

Anyways, this is old n
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5329377

Aug 30, 2005, 11:14 AM
It is NOT Strigl, I've seen strigl in person and the pic associated with the story is not Strigl.

In regards to what the guy said, yes he could have left it unsaid or at least used a little more tact in saying it. But it's true anyway. If you want great reliable cell phone service in your house then go buy a signal booster, or wait until your town has as many people living in it as NYC. I mean, you're essentially dealing with glorified radio waves. And you're expecting those not to be blocked, to a certain extent, by the materials your house is made of? You think the insulation in your walls is going to discriminate between the cold/warm air it's keeping out/in and the frequencies that travel through it to your cell phone? I'm not t...
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muchdrama

Aug 30, 2005, 1:38 PM
5329377 said:
It is NOT Strigl, I've seen strigl in person and the pic associated with the story is not Strigl.

In regards to what the guy said, yes he could have left it unsaid or at least used a little more tact in saying it. But it's true anyway. If you want great reliable cell phone service in your house then go buy a signal booster, or wait until your town has as many people living in it as NYC. I mean, you're essentially dealing with glorified radio waves. And you're expecting those not to be blocked, to a certain extent, by the materials your house is made of? You think the insulation in your walls is going to discriminate between the cold/warm air it's keeping out/in and the frequencies that travel through
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RUFF1415

Aug 30, 2005, 2:25 PM
Nor me.
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5329377

Aug 31, 2005, 8:47 AM
Well of course it's not. You're too busy being offended to agree with it. Hell, you're too busy being offended to notice that i didn't "cover up" his arrogance. All i did was point out the facts. Geez, just b/c the cust serv reps bend over and take it up the ass for you people whenever you call in with whatever issue happens to be "not working" for you on a particular day, doesn't mean that common sense is out the window. And his remarks don't show a general disdain for anyone. That's just you doing what a typical customer does and blowing the situation out of proportion. All he said was that it was unreasonable to expect cell service in your house. And if you operate with the understanding i outlined in my post and with the GENERAL ...
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muchdrama

Aug 31, 2005, 4:14 PM
5329377 said:
Well of course it's not. You're too busy being offended to agree with it. Hell, you're too busy being offended to notice that i didn't "cover up" his arrogance. All i did was point out the facts. Geez, just b/c the cust serv reps bend over and take it up the ass for you people whenever you call in with whatever issue happens to be "not working" for you on a particular day, doesn't mean that common sense is out the window. And his remarks don't show a general disdain for anyone. That's just you doing what a typical customer does and blowing the situation out of proportion. All he said was that it was unreasonable to expect cell service in your house. And if you operate with the understanding i outline
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Al_Swearengen

Aug 31, 2005, 6:36 PM
muchdrama said:
5329377 said:
It is NOT Strigl, I've seen strigl in person and the pic associated with the story is not Strigl.

In regards to what the guy said, yes he could have left it unsaid or at least used a little more tact in saying it. But it's true anyway. If you want great reliable cell phone service in your house then go buy a signal booster, or wait until your town has as many people living in it as NYC. I mean, you're essentially dealing with glorified radio waves. And you're expecting those not to be blocked, to a certain extent, by the materials your house is made of? You think the insulation in your walls is going to discriminate between the cold/warm air it's keeping out/in and
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