I'm Done with Verizon... How Can I Get Out of my Contract?
I am pretty upset with Verizon and their phone policies. I want to get out and switch to another provider. Is there any way I can get out of my contract with them and not have to pay??
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The only way that you can usually get out of an ETF is calling CS and complaining to no end. I wouldn't reccomend that though becuause I've heard that it's usually just a waste of time.
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RUFF1415 said:
The only way that you can usually get out of an ETF is calling CS and complaining to no end. I wouldn't reccomend that though becuause I've heard that it's usually just a waste of time.
The more a person complains the more they are more likely NOT to waive the ETF. Be very nice and courteous. But it's true chances are they will NOT do it. Good luck though.
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yes do tell why you are so upset with Verizon's phone policy... im assuming you were looking to do an early upgrade and werent happy with the price they offered your or that they told you that you're gonna hafta renew for 2 yrs by giving you a new phone early......
either do the etf (which doesnt make sense if they were gonna charge you right around the same price for a phone) or get the assumption of liability outta your name and into someone elses
either do the etf (which doesnt make sense if they were gonna charge you right around the same price for a phone) or get the assumption of liability outta your name and into someone elses
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I'm done with my automobile. I bought it two years ago with a 36 month installment loan. I want out. I want to trade in my used car, without having to pay off the remaining 12 months of my loan, and buy a brand new car for less than the sticker price. I still expect to get the lowest interest available in my area, and I also want the "$1000 cash back" that is being advertised.
Do you know any auto dealers that will do this for me?
I just don't understand why they expect me to make twelve more monthly payments on this car when it isn't running well. I also don't understand why they recommended insurance on the vehicle.
I think they should just give me a new car and take this one back. It's a piece of junk.
I know the credit union ...
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Do you know any auto dealers that will do this for me?
I just don't understand why they expect me to make twelve more monthly payments on this car when it isn't running well. I also don't understand why they recommended insurance on the vehicle.
I think they should just give me a new car and take this one back. It's a piece of junk.
I know the credit union ...
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I'm going to print this and read it to any customer that wants out of a contract for free.
It's a perfect analogy.
It's a perfect analogy.
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Well, no - IMHO its actually a very clever but false analogy.
Why? Phone - we BUY the phone and commit to a two (or one) year SERVICE PLAN.
Car - we "buy" the depreciable value of the car over the lease term and pay for it monthly - if you think about it - the big chunks of depreciation occur at the front of the lease, but the lease payment is level - so at the point you break the lease you have not paid for all the value you have used.
If you want to make an analogy - please get it "right"
Why? Phone - we BUY the phone and commit to a two (or one) year SERVICE PLAN.
Car - we "buy" the depreciable value of the car over the lease term and pay for it monthly - if you think about it - the big chunks of depreciation occur at the front of the lease, but the lease payment is level - so at the point you break the lease you have not paid for all the value you have used.
If you want to make an analogy - please get it "right"
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The value of the phone depreciates over time as well. You are not really buying the phone outright though. Part of the monthly service charge is paying for the difference between the price you were given and the full retail price. This is why there is no contract with a full price phone, there's no loss to recover, so no contract is needed.
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If that's the case, then why does the ETF not decline over the course of your contract and why is it not realistically close the actual difference in full retail -vs- price with plan?
Of course, other than the fact that we're dealing with another money grubbing corporate entity, if you can ignore that one
And when you speak of "loss" you mean to say "lower profit" yes?
Of course, other than the fact that we're dealing with another money grubbing corporate entity, if you can ignore that one
And when you speak of "loss" you mean to say "lower profit" yes?
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The etf doesn't decline because you're still terminating early. Hence the name.
As for a "money grubbing" company, try looking at other companies too. MetroPCS charges for voicemail, caller id, 3 way calling, call forwarding, and call waiting. This is free with even the most basic $15 plan from Verizon. Those features would cost almost that much elsewhere.
People that think corporations are just out to make money should get together and make their own cell company. I mean, they're right, but that's the point of any business.
This utopian cell company would:
Give you a free phone whenever you wanted one for any reason, and it'd be the newest thing on the market
Not charge for any services, because they're not trying to make an...
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As for a "money grubbing" company, try looking at other companies too. MetroPCS charges for voicemail, caller id, 3 way calling, call forwarding, and call waiting. This is free with even the most basic $15 plan from Verizon. Those features would cost almost that much elsewhere.
People that think corporations are just out to make money should get together and make their own cell company. I mean, they're right, but that's the point of any business.
This utopian cell company would:
Give you a free phone whenever you wanted one for any reason, and it'd be the newest thing on the market
Not charge for any services, because they're not trying to make an...
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Not to drag this out - BUT
My point is not to compare Verizon to any other cell company. I don't care, and since the point of a cell phone is to be able to make calls, and verizon has the best coverage for my needs, i'm not going anywhere. Besides, how many people have MetroPCS service anyway? maybe they're "too greedy" haha
The point is, that if you're saying that the ETF is related to "recovery" of lost profit, then the only reason it is not a declining charge over the life of a service contract is pure and simple - greed. There is no fairness involved as there would be with the early termination of a car lease.
Compare the list price of a 710 ($289) to the 2yr contract price ($179) which is $110.00 why should the ETF be 175 ? wh...
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My point is not to compare Verizon to any other cell company. I don't care, and since the point of a cell phone is to be able to make calls, and verizon has the best coverage for my needs, i'm not going anywhere. Besides, how many people have MetroPCS service anyway? maybe they're "too greedy" haha
The point is, that if you're saying that the ETF is related to "recovery" of lost profit, then the only reason it is not a declining charge over the life of a service contract is pure and simple - greed. There is no fairness involved as there would be with the early termination of a car lease.
Compare the list price of a 710 ($289) to the 2yr contract price ($179) which is $110.00 why should the ETF be 175 ? wh...
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Bass I say give up you are dealing with ppl whose minds are not capable of grasping what you speak. I understand and what you have pointed out makes total sense to me.
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bassbonesso said:...
Not to drag this out - BUT
My point is not to compare Verizon to any other cell company. I don't care, and since the point of a cell phone is to be able to make calls, and verizon has the best coverage for my needs, i'm not going anywhere. Besides, how many people have MetroPCS service anyway? maybe they're "too greedy" haha
The point is, that if you're saying that the ETF is related to "recovery" of lost profit, then the only reason it is not a declining charge over the life of a service contract is pure and simple - greed. There is no fairness involved as there would be with the early termination of a car lease.
Compare the list price of a 710 ($289) to the 2yr contract price ($179) which is $
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Please read the post!! I'm responding to another posting which stated "the ETF is to recover the "loss" on the sale of the phone at a discounted price"
If that is incorrect, you might attempt correcting the mis-information rather than calling names like a snot-nosed youth on the school playground.
And in response to your invective
1) no I am not a "commie" - although there's really nothing wrong with being one, in its purist sense
2) I could be a hippie, but I like my toys too much
3) Nothing wrong with making money - I make money myself and perhaps you do too. You missed my point by quite a large margin
Good day
If that is incorrect, you might attempt correcting the mis-information rather than calling names like a snot-nosed youth on the school playground.
And in response to your invective
1) no I am not a "commie" - although there's really nothing wrong with being one, in its purist sense
2) I could be a hippie, but I like my toys too much
3) Nothing wrong with making money - I make money myself and perhaps you do too. You missed my point by quite a large margin
Good day
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Are we so certain that the ETF is a recovery cost for phones, or simply masquerading as one? Or is this what justifies breaching a guaranteed check per month? A contract isn't a recovery for loss of profit after an equipment sale--though it does do that--it's a reprimand for breaching an agreement you made with the company.
In the UK, you've got no options for ETF. Your twelve or eighteen month agreement is enforceable by law.
Though I do think Cingular's New York ETF is the most fair: it's 240 starting off, removing 20 dollars each month on a 1 year agreement, 10 dollars ecah month on a 2 year.
In the UK, you've got no options for ETF. Your twelve or eighteen month agreement is enforceable by law.
Though I do think Cingular's New York ETF is the most fair: it's 240 starting off, removing 20 dollars each month on a 1 year agreement, 10 dollars ecah month on a 2 year.
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This has been a fairly reasonable and healthy debate about ETFs and how they work.
My answer is this: the ETF is not directly tied to the discount on the phone. The promo price on the phone is one reason why the ETF exists. There are other costs associated with early termination. The entire process of activating a new account has internal costs that are very difficult to measure--sales commissions and adminstrative overhead, for example.
The ETF is something that lawyers refer to as "liquidated damages." It is a fixed amount set by the contract that the carrier has the right to collect if you break the contract. Loosely speaking, it means that when you agree to the contract, you agree that the ETF will represent the carrier's damages i...
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My answer is this: the ETF is not directly tied to the discount on the phone. The promo price on the phone is one reason why the ETF exists. There are other costs associated with early termination. The entire process of activating a new account has internal costs that are very difficult to measure--sales commissions and adminstrative overhead, for example.
The ETF is something that lawyers refer to as "liquidated damages." It is a fixed amount set by the contract that the carrier has the right to collect if you break the contract. Loosely speaking, it means that when you agree to the contract, you agree that the ETF will represent the carrier's damages i...
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lol you can not compare Metro pcs to verizon or any other tier 1 company. Metro pcs will always ask you to pay for these things as this is a another form of prepaid. No credit check phones and service you will not get all you do with the other companies out there.
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The ETF doenst decline because you agree to a contract where you agree to pay a full $175 if you cancel service ANYTIME prior to fulfilling your contract. The ETF is like service that prorates, its a penalty for renegging(sp) on your contract.
It costs us apporx $173 to start a customer. That is why we charge the $175 ETF. Dont forget we lose mony on EVERY phone sale. And why is every corporate considered "money grubbing"? WTF do you think the point of any business is? Like I said before, we are not a charitiy. So yes, loss means lower profit. And the whole reason we are here is for a profit, so of course we want to prevent anything that would lead to a lower profit. Its the American why and what makes this country great. If you are anti ...
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It costs us apporx $173 to start a customer. That is why we charge the $175 ETF. Dont forget we lose mony on EVERY phone sale. And why is every corporate considered "money grubbing"? WTF do you think the point of any business is? Like I said before, we are not a charitiy. So yes, loss means lower profit. And the whole reason we are here is for a profit, so of course we want to prevent anything that would lead to a lower profit. Its the American why and what makes this country great. If you are anti ...
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I'm sick of the Elitist attitudes of Verizon Employees. They act like people wanting a new phone are such jerks. You show them your phone, which is held together with glue and Popsicle sticks, and they give you the run around. I have enough **** to deal with in my life, you think I need the added stress of dealing with these snotty jerks.
Not all Verizon Employees are jerks... some are extremely kind, patient, understanding, and helpful. But a good majority of them are snotty pricks who always have to be right.
Screw That!
Not all Verizon Employees are jerks... some are extremely kind, patient, understanding, and helpful. But a good majority of them are snotty pricks who always have to be right.
Screw That!
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Why didn't you get the insurance on your phone? They would replace your phone no problem. Or you could treat your phone better. Every single one of my phones I've ever had still work perfectly.
I'm sick of customers that think it's our fault their phone broke when they dropped it for the 100th time or was stolen got wet. We have zero obligation to give you a discount on a phone. If you want a discount on a phone, buy one on Ebay.
I'm sick of customers that think it's our fault their phone broke when they dropped it for the 100th time or was stolen got wet. We have zero obligation to give you a discount on a phone. If you want a discount on a phone, buy one on Ebay.
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i think the problem is that too many people throw their phone around, drop it in water, let their dog chew on it, or whatever and expect us to just give them a phone. i understand that people need their phones, but they're called PROMOTIONAL prices for a reason
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I understand what you guys are saying. However, it still doesn't change the fact that things happen to phones.
Ultimately, Verizon is a... Service Provider... and a good one at that. And the SOLE means of using that service is a device with Cellular Capabilities (IE Cell Phone, Smart Phone, Etc..) While a Customer should try and maintain that device, they can't prevent things from happening to their phone. That's Just One end, What about if I Just want a new phone with better capabilities. Most customers do not want to pay $500 for a phone.
So my belief is... If Verizon does its best to keep the customer happy with phones on top of their superb service... then they are the Best Provider all around.
The Biggest Factor that m...
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Ultimately, Verizon is a... Service Provider... and a good one at that. And the SOLE means of using that service is a device with Cellular Capabilities (IE Cell Phone, Smart Phone, Etc..) While a Customer should try and maintain that device, they can't prevent things from happening to their phone. That's Just One end, What about if I Just want a new phone with better capabilities. Most customers do not want to pay $500 for a phone.
So my belief is... If Verizon does its best to keep the customer happy with phones on top of their superb service... then they are the Best Provider all around.
The Biggest Factor that m...
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Can you tell me a company that DOESN'T have the same cell phone policies? The last one I remember around here was Omnipoint. Ever heard of them? I didn't think so. They were bought up by VoiceStream, which was then bought up by T-Mobile. As soon as they were purchased, their phone policies went to the same old thing. My advice, become friends with your local verizon store employee. If you are nice, and they see you around a lot more and know you a bit, they may just be more likely to help you out.
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...Sounds crappy doesn't it. But guess what, we are a lot nicer to those who are willing to be nice with us. Its a simple as that.
I've had a customer that was 8 months away from retention drop a phone in water. They weren't a friend of mine, but they also weren't hostile when I said that I couldn't sell them a new phone. After discussing the problem with them, calmly, for a few minutes we settled on getting them a loaner phone untill they were retentionable. Everyone left happy.
Same situation, except the customer gets in my face about company policy. I turn around and charge them $60 for the same used phone that I would have lent them had they been polite to me.
Please remember, we are human beings with human emotions. Get ...
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I've had a customer that was 8 months away from retention drop a phone in water. They weren't a friend of mine, but they also weren't hostile when I said that I couldn't sell them a new phone. After discussing the problem with them, calmly, for a few minutes we settled on getting them a loaner phone untill they were retentionable. Everyone left happy.
Same situation, except the customer gets in my face about company policy. I turn around and charge them $60 for the same used phone that I would have lent them had they been polite to me.
Please remember, we are human beings with human emotions. Get ...
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What do you mean "they can't prevent things from happening to their phone"? I spent $450 dollars on a phone and it's in like new condition after 2 years. Mostly because I treat it like an expensive phone. People get a phone for $20 with new service and think cell phones only cost $20 and treat them like a gym towel or something. 80% of the people I've talked to about phone replacement options were completely unaware that phones actually cost $150 or more.
I have zero sympathy for people that break their phone.
I have zero sympathy for people that break their phone.
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Deadison said:...
I understand what you guys are saying. However, it still doesn't change the fact that things happen to phones.
Ultimately, Verizon is a... Service Provider... and a good one at that. And the SOLE means of using that service is a device with Cellular Capabilities (IE Cell Phone, Smart Phone, Etc..) While a Customer should try and maintain that device, they can't prevent things from happening to their phone. That's Just One end, What about if I Just want a new phone with better capabilities. Most customers do not want to pay $500 for a phone.
So my belief is... If Verizon does its best to keep the customer happy with phones on top of their superb service... then they are the Best Provider all a
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Very well said, and we pay about $215 for EACH samy 670, the buy one get one is a fantastic deal for the customer
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well you see maybe if you hadnt destroyed your phone to the point to where it needed to be glued together w/ popsicle sticks, maybe we would help you out a lil bit. remember we have guidlines and policies we have to follow.
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is there something in the contract that VZW did not live up to? did you sign or verbally agree to the conditions of the contract? If the answer to the first is no and the naswer to the second is yes than your answer is not a chance nor should they.
On the other hand if VZW did not live up to their responsibilities as stated in the contract in any major way than you may very well have a case for being relieved of your contractural obligations.
On the other hand if VZW did not live up to their responsibilities as stated in the contract in any major way than you may very well have a case for being relieved of your contractural obligations.
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I think you're an idiot for leaving, but it's not that hard. I know if you live in the West area at least(midwest is a bit harder to use this one, and I don't know the other well enough, haven't been trained on them) you can just cite the 411 rate increase/international LD increase as your reason and they will probably waive it. One of the terms of the contract was any "adverse material changes quote there) are grounds to get out of the contract. so use 411 a few times this month, then ask to disco, and use that as your reason. again, I'm not guaranteeing that this will work anywhere except in the west area, but it's worth a shot.
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Uh, that only works if you do it in the first 30 days or before the next bill. If you pay that next bill after the change, your outta luck. Read ALL of the T&C, not just the parts you like.
Also, 411 is a Verizon Comm thing, not Verizon Wireless, so Im not sure that even applies to the adverse changes thingy. 😳
Also, 411 is a Verizon Comm thing, not Verizon Wireless, so Im not sure that even applies to the adverse changes thingy. 😳
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it applies, trust me. I am a vzw CS rep, and I do my research. the QRG for the 411 rate increase was very clear there
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That must be for out west only, then, as I would laugh my ass off if someone called in from the Great Plains asking to waive their ETF because of it.
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good luck with that one, you need a death certificate or a newspaper obit clipping. though if you can get the right paper you could forge a newspaper clipping. or maybe just fax it? you wouldn't even need special paper then
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Yeah and Death came after Peter Griffin for fakins his on insurance forms. ðŸ¤
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Right off the bat, I don't think this is possible.
However, I would recommend you call your dad immediately. Explain to him that despite all the war, hunger, suffering and famine in the world, you're being a huge, blubbering crybaby over a mobile phone...and then mention that it's a situation that YOU created because YOU don't know how to take care of YOUR toys, yet you put the blame on OTHERS.
Hopefully he'll come over to your home, beat some sense into you, tell you to start acting like a man, and tell you to take responsibility for your actions.
...and I'll send him a belated Father's Day card.
However, I would recommend you call your dad immediately. Explain to him that despite all the war, hunger, suffering and famine in the world, you're being a huge, blubbering crybaby over a mobile phone...and then mention that it's a situation that YOU created because YOU don't know how to take care of YOUR toys, yet you put the blame on OTHERS.
Hopefully he'll come over to your home, beat some sense into you, tell you to start acting like a man, and tell you to take responsibility for your actions.
...and I'll send him a belated Father's Day card.
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