Upgrade to Voyager = Must Change Plan?
I currently have an month-to-month AC2 plan with the $5/mo Mobile Web package. This is a good option for me as I mainly use Mobile Web on weekends or late at night with the unlimited airtime.
Is it true that if I get the Voyager, I'd have to switch to one of the Nationwide plans without the $5/mo Mobile Web option? That would make me think twice about the phone... I'd like to continue using the Mobile Web as I am now, just with a better phone.
Thanks in advance.
Is it true that if I get the Voyager, I'd have to switch to one of the Nationwide plans without the $5/mo Mobile Web option? That would make me think twice about the phone... I'd like to continue using the Mobile Web as I am now, just with a better phone.
Thanks in advance.
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i think if you get a discount on the phone you will have to sign a new deal. And if you have to sign a new deal, then you will have to be on one of the new plans
Depending on what you do on mobile web...you might not be the much worse off.
Depending on what you do on mobile web...you might not be the much worse off.
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You do not have to change your plan to the nationwide plan if you do an equipment upgrade. You can continue to use the $5 mobile web on the AC2 plan set. The only time you have to change your plan to the Nationwide Plan set is if you move up or down on your mins OR if you change for a single line plan to a Family Share plan.
If you are currently on Americas Choice family share and want to add lines you can add them as Americas Choice and not as nationwide.
Currently you are grandfathered onto the AC2 and it will not change until you change it.
So when the voyager comes out, upgrade and before you sign the new service agreement make sure it says AC2 to double check. Personally, I would do it in the store and not online and just m...
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If you are currently on Americas Choice family share and want to add lines you can add them as Americas Choice and not as nationwide.
Currently you are grandfathered onto the AC2 and it will not change until you change it.
So when the voyager comes out, upgrade and before you sign the new service agreement make sure it says AC2 to double check. Personally, I would do it in the store and not online and just m...
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Not quite.
If you upgrade your equipment at discount on a single line you WILL be changed to a nationwide plan. The only exceptions are for family share plans since all lines would have to be changed they don't make you change
If you upgrade your equipment at discount on a single line you WILL be changed to a nationwide plan. The only exceptions are for family share plans since all lines would have to be changed they don't make you change
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Actually Below.Me was correct you DO NOT have to change your plan if you do an equipment upgrade, family share or single line.
The only time you have to go onto a Nationwide plan is if you start brand new service, change from a single line to a family share plan or if you change your min.
The only time you have to go onto a Nationwide plan is if you start brand new service, change from a single line to a family share plan or if you change your min.
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This is wrong. You never have to change your plan to do an upgrade. The upgrade policy was actully just changed to state that ALL grandfathered plans are upgradable. You only have to change if you WANT to change.
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Yes, Below Me, and vzwagent are both correct as long as you do not change your mintutes or add a line you can stay on your AC2 price plan. Although unless you look at an absurd amount of web pages the new plan might be cheaper. It's 1.99 per MB with no airtime minutes and no 5.00 access fee. 100 web pages=1 Megabyte so for 5.00 a month charge per MB you can view 250 web pages. Which is a whole heckuvalot for mobile web. If you view less than this amount you are only saving yourself money. Just something to think about.
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Some of this is correct......if your phone only works with mobile web 2.0.
Since the Voyager has a full HTML browser the webpages are going to be much bigger than the mobile web pages so you can easily skyrocket your bill unless you have VCAST pack.
I have not seen anything yet that says you have to change your plan to the nationwide but I can not definitely say either way so personally I hope that you don't have to. So for now I am going to disagree with Voice_of_Logic but as soon as I get concrete info saying one way or the other I will validate Voice_of_Logic statements or post correct information, and site sources where I got my information from.
Since the Voyager has a full HTML browser the webpages are going to be much bigger than the mobile web pages so you can easily skyrocket your bill unless you have VCAST pack.
I have not seen anything yet that says you have to change your plan to the nationwide but I can not definitely say either way so personally I hope that you don't have to. So for now I am going to disagree with Voice_of_Logic but as soon as I get concrete info saying one way or the other I will validate Voice_of_Logic statements or post correct information, and site sources where I got my information from.
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Below.Me said:
I have not seen anything yet that says you have to change your plan to the nationwide but I can not definitely say either way so personally I hope that you don't have to. So for now I am going to disagree with Voice_of_Logic but as soon as I get concrete info saying one way or the other I will validate Voice_of_Logic statements or post correct information, and site sources where I got my information from.
If you have not seen anything saying this, then you could not have taken the training. Or you haven't looked at the nationwide page in infomanager, or you haven't looked at the nationwide M&P! B/c each of them have a dedicated section talking about this and it even uses the voyager as an e...
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🙄
I ordered my upgrade to a Voyager this morning - and the system would not let me complete the upgrade until AFTER I changed my plan. At that hour of the morning (don't ask) I decided that it was easier (and made sense) to change my plan on-line rather than wait and call in to CC. I'm sure that they probably could have processed it for me but.... anyway - I am now on a premium plan.
Wonder how long I have to wait for my phone to get here....
I ordered my upgrade to a Voyager this morning - and the system would not let me complete the upgrade until AFTER I changed my plan. At that hour of the morning (don't ask) I decided that it was easier (and made sense) to change my plan on-line rather than wait and call in to CC. I'm sure that they probably could have processed it for me but.... anyway - I am now on a premium plan.
Wonder how long I have to wait for my phone to get here....
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VerizonRepLogan said:
Yes, Below Me, and vzwagent are both correct as long as you do not change your mintutes or add a line you can stay on your AC2 price plan.
No they are not. I am extremely shocked at the number of us that missed this entire part of the training talking about upgrades! I can 150% assure you guys that if a customer upgrades to the voyager or any other future phone that supports the new enhanced web browser the customer must go to the new nationwide pricing plans. PLEASE go to the nationwide plan page on infomanager or even look at the nationwide M&P, it clearly states it there!
Better yet, just PM me your email address and I will forward them to you so this can finally come to an end
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You do not have to change your plan to the nationwide plan if you do an equipment upgrade. You can continue to use the $5 mobile web on the AC2 plan set.
Not correct, the voyager and *any* other future phone that supports the new mob web 2.0 html app must go with a the new plans b/c of the mb billing detail.
The only time you have to change your plan to the Nationwide Plan set is if you move up or down on your mins OR if you change for a single line plan to a Family Share plan.
Those are correct, except the "only time" part b/c of the voyager details above
If you are currently on Americas Choice family share and want to add lines you can add them as Americas Choice and not as nationwide.
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Not correct, the voyager and *any* other future phone that supports the new mob web 2.0 html app must go with a the new plans b/c of the mb billing detail.
The only time you have to change your plan to the Nationwide Plan set is if you move up or down on your mins OR if you change for a single line plan to a Family Share plan.
Those are correct, except the "only time" part b/c of the voyager details above
If you are currently on Americas Choice family share and want to add lines you can add them as Americas Choice and not as nationwide.
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you will not have to change your calling plan, altho if you are getting the voyager and live a TV market you may want to get the Vcast TV Select plan for the live tv, vcast video, espn mvp, plus your unlimited web
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Midnight, actually the Voyager reuires that you change your plan to the MB pricing because of the HTML brower and the increased amount of data that the customer willk be able to use vs. a WAP browser.
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the LG voyager will ONLY work on Nationwide plan, while the other posts are correct you will not have to change so on and so on.... if you DO decide to take this SPECIFIC equipment you have to be on the Nationwide plan. The LG Voyager will not work without the new data pricing, nor would you want it to work seeing that with the new pricing it also enables web browsing, pix/flix, and much more on extended network.
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YES, if you go with the *voyager* you must change your plan! Or if you go with **any new phone that will be supporting the advanced web browser!**
Because the voyage will have the new mobile web 2.0 HTML pak you must go with new pricing plan b/c of the billing in mb's. To add on top of this *ANY* new phone that supports or will support the mob web 2.0 HTML pak will also have to go to new pricing plan b/c of billing usage. Unlimited data on these types of phone could be covered by the $15 vpak.
If you are not upgrading to a phone with the new a HTML browser you do not have to upgrade to the new pricing plan structure. The $49.99 minimum requirement has even been eliminated!
Because the voyage will have the new mobile web 2.0 HTML pak you must go with new pricing plan b/c of the billing in mb's. To add on top of this *ANY* new phone that supports or will support the mob web 2.0 HTML pak will also have to go to new pricing plan b/c of billing usage. Unlimited data on these types of phone could be covered by the $15 vpak.
If you are not upgrading to a phone with the new a HTML browser you do not have to upgrade to the new pricing plan structure. The $49.99 minimum requirement has even been eliminated!
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If you are going to shell out money for a phone with as much as the voyager has to offer...it is a VERY good idea to go with a premium plan. You will have unlimited everything and not have to worry about the Nationwide, which by the way you don't have to do a price plan change if you get one, but its definatly a good idea. Voice of Logic your dumb I just went to the training yesterday 🙄
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GoWirelessGirl said: Voice of Logic your dumb I just went to the training yesterday 🙄
your profile says "I am an assistant manager for a Verizon wireless premium retail store. I have been working for this company for a little over two years."
Please let me know which store, for 2 reasons.
1. i will call you right now with the sku of a voyager i am holding. will have you walk through an upgrade, and you tell me what it says when you go to validate the ac2 plan ok?
2. so i can make sure everyone at your store receives correct materials about these since you obviously missed a very important part
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You know, direct and indirect stores use different software. Something that direct software forces you to do, the indirect software may not. If it turns out that the price plan does need to be changed (if my memory serves me correctly, you're right), it's entirely possible the indirect software update won't go through in time and people will have the old plan on the Voyager. Stop preaching the gospel until the phone is released.
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yes I know this, none the less it has nothing to do with it!
the dac edit will not allow a voyager to go onto a mou plan the same as it will not allow vcast to be added to a non vcast phone, a ptt phone to a non ptt plan, a pix pak to a non camera phone, and so on and so on.
no gospel here my brother, just glorious amens of facts!
the dac edit will not allow a voyager to go onto a mou plan the same as it will not allow vcast to be added to a non vcast phone, a ptt phone to a non ptt plan, a pix pak to a non camera phone, and so on and so on.
no gospel here my brother, just glorious amens of facts!
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We will see when the phone gets released.
When phones first started using the MEID, I couldn't activate them because the system told me they were not E911 compatible. You never know what's going to happen the first couple of days.
Wait until the phone is released.
When phones first started using the MEID, I couldn't activate them because the system told me they were not E911 compatible. You never know what's going to happen the first couple of days.
Wait until the phone is released.
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ok sounds good, then can i come back for the i told so? that was just a prick joke! 🙂
but we will find out in 12 days...oops!
but we will find out in 12 days...oops!
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We'll find out when we find out. I don't trust Verizon's release dates any more.
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GoWirelessGirl said:Voice of Logic your dumb I just went to the training yesterday 🙄
that the Voyager is only available on nationwide plans!! It is on the left side of page 1 in nice bold red print, can not miss it. Just confirms the details posted days ago about having to change.
I guess you should have paid attention in the training! "Dumb" assistant manager" 🙄
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I went through the Nationwide Price Plan training in early october. I specifically asked the trainer if a customer upgraded to the voyager did they have to change their plan. He told me no. Which is obviously wrong now since the new voyager training came out on VZLearn and I looked through the nationwide plan m&p to find the reference to phones with enhanced browsers have to change.
as a precaution, I have sent an email to everyone in my district to make sure this does not create any issues come launch day. +ether or not everyone reads it remains to be seen but at least I have taken steps to help prevent issues.
as a precaution, I have sent an email to everyone in my district to make sure this does not create any issues come launch day. +ether or not everyone reads it remains to be seen but at least I have taken steps to help prevent issues.
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Yes it is confirmed. I had time today to do the training and it states that the phone has to be on a nationwide plan.
in the m&p it states an exception to the equipment upgrade. " exception for devices with enhanced web browsing capabilities, which must be activated or migrated to the new nationwide plans"
I apologize to Voice of Logic for spreading wrong information but like I said I do concur with the info that he has given on this topic.
my bad
in the m&p it states an exception to the equipment upgrade. " exception for devices with enhanced web browsing capabilities, which must be activated or migrated to the new nationwide plans"
I apologize to Voice of Logic for spreading wrong information but like I said I do concur with the info that he has given on this topic.
my bad
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Below.Me said:
I apologize to Voice of Logic for spreading wrong information but like I said I do concur with the info that he has given on this topic.
my bad
All good 😎
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