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Verizon Drops the Ball on the Pearl !!! VZW still cant keep a promise ?

theatermax

Oct 26, 2007, 9:56 AM
Spoke with Customer Service - Apparently the 26th pre order date is here and no phones !!

Well guess what, now they are saying the date has slipped and they dont know when.

This is the unfortunate treatment that makes us loyal VZW customers want to run for the hills.

With all the information flow and technology , you think a company like verizon would be able to tell it's customers when something is coming out..

When Apple says they are releasign a new OS (Leopard) or a new phone (Iphone) it releases that day.

Consumer dissapointment ultimately will kill any company.

Wake up VZW and tell your customers whats going on. Keeping us in the dark makes us look for a way out !!!

Craig
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arsimckhoi

Oct 26, 2007, 10:10 AM
quit whining
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robtheman

Oct 26, 2007, 10:11 AM
You know what? It's a phone. I would be surprised if the general population even knows or cares that the Pearl is coming to Verizon. The more informed people that are disappointed make up an extreme minority of Verizon's customers. This isn't going to affect their business in the slightest way. If this is your biggest problem, you should be glad that life has been kind to you so far.
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arsimckhoi

Oct 26, 2007, 10:13 AM
man for having a great network you verizon folks sure are angry... (I agree with you robtheman)
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robtheman

Oct 26, 2007, 10:20 AM
There are bigger things to worry about. Posts like this are idiotic.

"Hmm...this guy on the internet said that it would be released today. I haven't confirmed it any other way, but it must true. It MUST be! Now that that date has come and gone with no phone, my life is in shambles!"

Seriously, the phone will come out when it comes out. Don't get your panties in a twist about it.
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ajstrong

Oct 26, 2007, 11:45 AM
"but I have an important business to run, and without the phone, my life won't be worth living, 😢 😢 "
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Platypus

Oct 26, 2007, 11:53 AM
Try to keep in mind where you are, this hard line approach aimed at the OP is pretty weak.
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ajstrong

Oct 26, 2007, 11:56 AM
'twas a joke. 😁
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kbleier

Oct 27, 2007, 11:11 AM
Just wait a few more days to order the phone.
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SystemShock

Oct 26, 2007, 11:14 AM
theatermax said:
With all the information flow and technology , you think a company like verizon would be able to tell it's customers when something is coming out..

When Apple says they are releasign a new OS (Leopard) or a new phone (Iphone) it releases that day.

I agree with you that its disappointing, but I'm sure they'll try hard to still get the Pearl out in time for the holidays.

If not, oh well, then they're kinda shooting themselves in the face. 😲

Far as Apple always being on time, uhh.... no. Leopard was actually originally scheduled to release in June, but Apple pushed it back to October. That's a four-month delay.

Admittedly, that's a lot better than Microsoft (whose total delays f...
(continues)
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LL Cool Jake

Oct 26, 2007, 11:37 AM
thats the way the cookie crumbles when your a verizon customer. you wait and wait for a device that has been out for over a year, and most of the time its uglier, and definitely crippled. but it on the network and so much cooler than ever other carrier!
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SystemShock

Oct 26, 2007, 12:30 PM
LL Cool Jake said:
thats the way the cookie crumbles when your a verizon customer. you wait and wait for a device that has been out for over a year, and most of the time its uglier, and definitely crippled. but it on the network and so much cooler than ever other carrier!

VZW certainly isn't perfect, but I'd rather deal with their set of problems than the set of problems offered by other carriers. I know this from bitter experience. 😕

In the end, that's pretty much all you can do... pick the carrier that sucks the least. Not fun to say, but it's true.

And when the Pearl 2 shows up (and the Venus, and the Voyager, and the Q9c, Treo 755p, U900 and whatever else), ppl will forget that they were even ...
(continues)
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letitridebaby

Oct 26, 2007, 12:47 PM
I don't get upset when boy genius is wrong with a release date. I don't get upset when my two year old pee's on my new couch. I do get upset when a Verizon csr rep tells me yesterday that I will be able to pre order the pearl today then I can't, because it is not on the website. I have your full name Derrick and I am coming to your office with a two year old that wants to pee on your couch. But yeah, the sun is still shining and life is wonderful. Hang in there guys, the pearl will be here soon. Have a great weekend and stop arguing with each other so much. 🤤
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primus

Oct 26, 2007, 10:27 PM
I'm sorry... where exactly did VZW say the 26th would be the pre-order date?
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bkw79

Oct 27, 2007, 11:25 AM
LMAO, I laugh at the idiots who post here sometime. When did Verizon promise us that the phone would be released on 10/26/07? Only thing that Verizon told the public was that it would be released in November. People start rumors with dates, and some leak info, that is not to be shared because it is not a set-in-stone date. But, the Original Poster of this thread says Verizon Dropped the ball? lmao. So stupid. Verizon told us, that is will be released on November, so be patient. They did set up a tool so that we are notified when it is available.
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MissSLM07

Oct 27, 2007, 11:32 AM
🤣 ...r u serious??? So the date has changed...so what? Things happen. Get over it. 🤣
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iknowjustenough

Oct 28, 2007, 11:51 PM
stop your crying kids--its coming out on November 1st and that is a fact.......
**#1-Nationwide pricing launches-NOV 1
**#2-VZW Pres west area-told us this on friday NOV 1
**#3- BB rep is in town--duh obvious that something is coming out...

I would recommend that you make nice to your verizon rep if you are looking to get your hands on this phone
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