VZW Employment
Hi everyone,
I was wondering how those of you that work at VZW like it. For those of you that work in the Call Center, how many years of customer service experience did you have before being hired at VZW? Also, would you say that the job is difficult or is it fairly standard/straight-forward?
Or if any of you work in the IT or Network department, how are the working conditions? Does VZW train you well for the position or do you bring in plenty of previously learned knowledge from college degrees, previous jobs, etc.?
Basically, from what I understand, VZW seems to be a good company to work for. However, I was just curious to see what current employees like/dislike about the company.
Also, does VZW sponsor a tuition-reimbursem...
(continues)
I was wondering how those of you that work at VZW like it. For those of you that work in the Call Center, how many years of customer service experience did you have before being hired at VZW? Also, would you say that the job is difficult or is it fairly standard/straight-forward?
Or if any of you work in the IT or Network department, how are the working conditions? Does VZW train you well for the position or do you bring in plenty of previously learned knowledge from college degrees, previous jobs, etc.?
Basically, from what I understand, VZW seems to be a good company to work for. However, I was just curious to see what current employees like/dislike about the company.
Also, does VZW sponsor a tuition-reimbursem...
(continues)
...
It's my 2nd job in telecomm call center (1st being Verizon Communications) and for a job that requires minimum to moderate (sometimes none) college education it's pretty good. Also, the benefits are better than many industries (union jobs included) Had about 10 years customer service experience.
The job is not very difficult, but you WILL end up dealing with extremely difficult customers off and on. I've heard that the retail stores are very fast paced.
I don't work in IT, just basic troubleshooting. My only complaint was more general training and experience was needed prior to being on the floor. That said, training time has nearly doubled since I was in training.
Love the benefits and salary (including shift differential). A...
(continues)
The job is not very difficult, but you WILL end up dealing with extremely difficult customers off and on. I've heard that the retail stores are very fast paced.
I don't work in IT, just basic troubleshooting. My only complaint was more general training and experience was needed prior to being on the floor. That said, training time has nearly doubled since I was in training.
Love the benefits and salary (including shift differential). A...
(continues)
...
