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Poll Question: When Will Verizon Re-Claim #1 in Total Customers?

BetterThanJake

Nov 20, 2004, 6:14 PM
Poll Question: When do you think Verizon will re-claim the #1 position in total customer base?

Right now, VZW has 42.1 million customers, and new Cingular has, I believe, 46.6m (some say 47m, but Cingular was required to divest some 350,000 customers due to regulations, and Cingular's own TV commercials say 46 million).

VZW is thus 4.5 million behind then, but they are adding new customers as a rate of 1.7 million a quarter right now, whereas Cingular & ATTW combined added around 800K last quarter. Given that, Verizon is gaining on them at a rate of nearly a million customers a quarter.

That would seem to put Verizon on track to overtake new Cingular in early 2006, right after they pass the 50 million customer mark.

But o...
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GWFOX

Nov 20, 2004, 7:56 PM
That is extremely hard to decide. If anything the most accurate would be c, d and e.

IF I had to take a guess I would say C. Yes I work for VZW but I think this Cingular merger would indeed improve Cingulars business.. IF Cingular can pull it off correctly.

One big thing though.. When you buy other peoples crap you only end up stinking. Nuff said.
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Beryl

Nov 20, 2004, 9:40 PM
Likely c or d but I hope "g". Having 2 major players fighting for marketshare is very good for consumers.

I'm a VZW customer and have T-Mobile prepaid phone for backup. I've tried AT&T, Sprint, Cellular One, Quest, and others over the last 14 years. I'm currently with VZW because of the customer service for which I pay a premium.

Rumor has it that Cingular's customer service is much better than AT&T's and that is not saying much. Cingular has a lot of work on its plate to get rid of the AT&T ingrained entitlement culture. I'm in the I/T outsourcing (within the USA) business and it is difficult to bring in new employees and help them embrace their new company's values.

Hopefully, Cingular will show notable success in 05 and caus...
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neorask

Nov 20, 2004, 11:24 PM
I hope not
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BetterThanJake

Nov 21, 2004, 7:28 AM
I'm gonna agree with GWFox and Beryl and say "C" (late '06). Could be "D" though, if Cingy plays its cards well.
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BetterThanJake

Nov 22, 2004, 4:34 PM
BetterThanJake said:
Poll Question: When do you think Verizon will re-claim the #1 position in total customer base?

Right now, VZW has 42.1 million customers, and new Cingular has, I believe, 46.6m (some say 47m, but Cingular was required to divest some 350,000 customers due to regulations, and Cingular's own TV commercials say 46 million).

VZW is thus 4.5 million behind then, but they are adding new customers as a rate of 1.7 million a quarter right now, whereas Cingular & ATTW combined added around 800K last quarter. Given that, Verizon is gaining on them at a rate of nearly a million customers a quarter.

That would seem to put Verizon on track to overtake new Cingular in early 2006, right after they pa
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vzw2010

Nov 22, 2004, 4:36 PM
verizon is"nt to concentrated on having the most customers,i think it is mostly focused on providing the best or close to best quality signal and service to it's customers .
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BetterThanJake

Nov 22, 2004, 4:45 PM
vzw2010 said:
verizon isn't too concentrated on having the most customers,i think it is mostly focused on providing the best or close to best quality signal and service to it's customers .


That's understood, but a by-product of doing well with that would be re-taking #1, as recent add rates seem to show.
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BetterThanJake

Nov 22, 2004, 4:47 PM
To clarify: "eventually re-taking #1"... before anyone miscontrues what I'm saying.
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SPCSVZWJeff

Nov 22, 2004, 6:31 PM
Another side that you may not have considered. The Qwest deal gives Verizon access to markets that they did not have before.
In Southern and Eastern Oregon, Eastern Washington, Parts of Northern California, Nebraska, Colorado, North Dakota, South Dakota and Minnesota. Huge rural markets opened up for VZW. In the Southern Oregon/ Northern California markets the competition is incompetent at best. Great coverage, rotten customer service and no real data features.
Eastern Washington has the same competitors as Southern Oregon but with nearly 1.5 million pops.
Verizon growth in these markets should be much more robust than in other markets.
I say by the end of the 4th quarter 2005 there will be a tie for the lead.
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JessiCSR

Nov 22, 2004, 9:10 PM
EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE 🙄
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BBKahuna

Nov 26, 2004, 3:57 AM
I'd say a mix of A and B. I don't think the merger is terrible, but I don't think it's going to take long for VZW to over take them.

I think Late 05 is a bit optimistic but not impossible considering there is currently about a gap of 4 million customers, which would mean we'd have to lead cingular and att adds together by over a million each quarter (although admittedly we've done just that the last three quarters)

I think by the end of first quarter 06 Verizon will be back once again in the lead, with about 90% probability.
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