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Verizon and Bluetooth

sjpvt

Oct 27, 2003, 3:56 PM
Hi,
I am a Verizon Wireless customer and I am frustrated by their lack of a Bluetooth capable phone. I understand that Sprint is about to offer a Sony Ericsson T608 CDMA phone with Bluetooth. My question is, if I am able to purchase this new Sony Ericsson phone somewhere (other than a Sprint store), will I be able to use it with Verizon? Or do I have to be a Sprint customer?
Thanks
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Big Poppa

Oct 27, 2003, 6:25 PM
Verizon cannot and will not activate a competitors phone. Verizon will have bluetooth soon enough just have patience. Verizon was supoose to carry the SE T606, but that has been canceled according to phonescoop.
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DN325Ci

Oct 28, 2003, 1:11 AM
I find this kind of empty answer completely frustrating. It would be better not to answer at all.

I am a very long time Verizon customer. Indeed, prior to their merger with Verizon I was with Airtouch and prior to that Cellular One, beginning in 1988.

After these 15 years, I'm ready to leave Verizon over the Bluetooth issue. Verizon is quick to blame handset manufacturers for lack of appropriate hardware. That is a cheap and easy excuse. As the largest wireless provider, Verizon has simply failed to show vision and leadership on this important technology.
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TuortoAM

Oct 31, 2003, 12:15 PM
I agree with you. I find it completely amazing, especially with number portability coming, that they aren't going to make a bluetooth enabled phone available.

I walked into a VW store today, and discussed this issue with them. Aside from sending me to this site for the latest updates, they offered nothing.

Even a google search doesn't pull up anything promising. If the rumormill isn't even talking about a bluetooth solution for VW, it can't be here "soon enough".
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Big Poppa

Oct 31, 2003, 12:44 PM
If ya don't like my answer then don't read it.. There is no sceduled release date that any employees or non-employees know about for any bluetooth phones.. all we can say is that they will be here soon enuff.. if ya don't like it.. tough!
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DN325Ci

Oct 31, 2003, 3:42 PM
Big Poppa said:
If ya don't like my answer then don't read it.. There is no sceduled release date that any employees or non-employees know about for any bluetooth phones.. all we can say is that they will be here soon enuff.. if ya don't like it.. tough!


Very intelligent, customer-centric answer. Well said. You've provided a stellar example of Verizon Wireless customer support - "screw you if you don't like it."

I'm sure Verizon Wireless management appreciates your approach - alienate the customer.
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Big Poppa

Oct 31, 2003, 4:14 PM
Hey, Don't knock on me becuz you can't handle the truth..

No one at Verizon Wireless knows when ANY phone will be released until just prior to the launch. The big wigs keep that information confidential and to themselves because of competetive reasons..

And About VZW customer care being so bad.. hmm I guess thats why they have been ranked the best above every other US wireless carrier in America huh..

And by the way my opinion are my own personal opinoions and do not effect my job performance.
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DN325Ci

Nov 2, 2003, 9:42 PM
Big Poppa said:
Hey, Don't knock on me becuz you can't handle the truth..

No one at Verizon Wireless knows when ANY phone will be released until just prior to the launch. The big wigs keep that information confidential and to themselves because of competetive reasons..

And About VZW customer care being so bad.. hmm I guess thats why they have been ranked the best above every other US wireless carrier in America huh..

And by the way my opinion are my own personal opinoions and do not effect my job performance.


What a moronic answer. I guess it is what I should have expected.
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Big Poppa

Nov 3, 2003, 11:15 AM
What kinda of freakin answer do you want?? You want me to lie to you and say it will be available tommorrow?? Well I won't becuz I am not a lier. Why don't you just get a life outside of cell phones. 🙄
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thomeam

Nov 10, 2003, 4:21 PM
yes, quite a moronic answer if you ask me tooo.. where do you work by the way?
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Big Poppa

Nov 10, 2003, 6:25 PM
and what is so moronic about the answer?? He wants for me to give a release date that no one even knows! All we know is that we WILL get some bluetooth phones, but we don't know WHEN..

I tried to answer with the best of my knowledge. And unfortunatly there is no scheduled release date for a bluetooth enabled phone. But We will have them. eventually..
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iampedro

Nov 10, 2003, 7:24 PM
That is okay b/c they just came out with Bluetooth revision 1.2 as we all can see with the latest information..
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seanyboy66

Apr 5, 2006, 10:39 PM
I was at a tradeshow last week and a verizon techie told me to expect bluetooth around December. He stated the issue was bandwidth performance with bluetooth was below the guaranteed bandwidth rates they offer. Supposedly there is new technology or contract changes to get around this...

Hope it helps some of you...
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wnrussell

Apr 8, 2006, 12:10 AM
This continues to be a problem with Verizon. They continue to offer connectivity with their phones with the data cable, Motorola Phone Tools, and now again with the expansion cards.

The only dysfunction is with car kits, which is a safety issue, because cars usually don't take those media. Why is that?

http://www.canyouhearusnow.net/dangers/safety/ »
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tallrussian

Nov 3, 2003, 7:00 PM
I know.

I'm in the same boat here. Currently you need to switch carriers (go to AT&T or Cingular) if you want a Bluetooth phone. I sent a message to the Verizon Wireless "president office" a few days ago regarding this exact subject and here is what I got in response:

"Thank you for directing your comments to the Office of the President.

"We appreciate your interest in the latest technology in wireless phones.

"Verizon Wireless is constantly improving the services, features, and wireless phones we offer to our customers for their communication needs.

"At present, there are several wireless phones being tested for functionality and reliability with our network, including some with Bluetooth capability.

"Verizon ...
(continues)
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Big Poppa

Nov 3, 2003, 7:18 PM
These are the phone I show to be coming out soon.. no release dates however.

Nokia 2285
Kyocera KX414
Motorola C343c
Samsung SCH-a610

Prior to those were:

LG VX6000
Motorola v60p
Motorola T730
Nokia 3589i
Audiovox 8600
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DN325Ci

Nov 3, 2003, 10:52 PM
Amen, brother tallrussian. My sentiments exactly. What address did you send the e-mail to? I will join you in the e-mail campaign.
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rdm_24

Nov 4, 2003, 12:24 PM
.
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tallrussian

Nov 5, 2003, 1:46 PM
I did it from the main VerizonWireless web page. Go to
http://www.verizonwireless.com »

Then select "About Us"->"Contact Us", and scroll down to the bottom of the page where you will see "contact our executive office" with the name of your local Verizon executive. Clicking "send an e-mail" will open a new window where you can type your question.

I noticed that selecting "I have an unresolved issue/complaint about a person or service" results in the fastest respose from Verizon part.

I hope it helps,
/tallrussian
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