have you ever heard of this happening?
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The battery probably overheated.
Whats up wireless buddy........hows the treo 650 treating you?
As for Samsung, they get warm on some models, but I never experienced hot to the touch though.
http://www.cpsc.gov/cpscpub/prerel/prhtml05/05505.html »
So, I would say yes, this has happened before and I would either push the issue with Verizon or contact the manufacturer assuming you were using an OEM battery and not some aftermarket one....
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I was being specific to her model.