Beware of Sprint's "no roaming" policy.
I didn't believe someone here when they tried to tell me I had to use over 50% in the Sprint network or I'd be charged roaming or terminated.
I was subscribed to Sprint's 'Fair and Flexible' plan and guaranteed by the factory store to have zero roaming charges ever.
Plug in 48768 and see what happens. Sprint says they have service in that area....you know, "Fair and Flexible", "No roaming" etc.
They'll even send you the phones of your choice as long as it's a 2300 or 225 🤣 . Problem is, they didn't work without roaming even though they said it should. After calling Sprint they said to ignore the roaming warning. I did and racked up a $300+ roaming charge and many hours of frustration with their "customer no-service" and tech id...
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I was subscribed to Sprint's 'Fair and Flexible' plan and guaranteed by the factory store to have zero roaming charges ever.
Plug in 48768 and see what happens. Sprint says they have service in that area....you know, "Fair and Flexible", "No roaming" etc.
They'll even send you the phones of your choice as long as it's a 2300 or 225 🤣 . Problem is, they didn't work without roaming even though they said it should. After calling Sprint they said to ignore the roaming warning. I did and racked up a $300+ roaming charge and many hours of frustration with their "customer no-service" and tech id...
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What's a "factory store". 😕
You need to do a little homework on this... all carrier's who have a roaming agreement with other carriers have this in fine print on their brochures (regarding the %50 usage on network). Verizon, US Cellular, Sprint, etc...
Obviously, you were billed incorrectly for roaming when it is included. What SHOULD have happened was customer service contacting you and explaining the situation, probably ending in them letting you out of your agreement.
Of course, that was not the case.
You need to do a little homework on this... all carrier's who have a roaming agreement with other carriers have this in fine print on their brochures (regarding the %50 usage on network). Verizon, US Cellular, Sprint, etc...
Obviously, you were billed incorrectly for roaming when it is included. What SHOULD have happened was customer service contacting you and explaining the situation, probably ending in them letting you out of your agreement.
Of course, that was not the case.
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Humdizzle said:
What's a "factory store". 😕
You need to do a little homework on this... all carrier's who have a roaming agreement with other carriers have this in fine print on their brochures (regarding the %50 usage on network). Verizon, US Cellular, Sprint, etc...
Obviously, you were billed incorrectly for roaming when it is included. What SHOULD have happened was customer service contacting you and explaining the situation, probably ending in them letting you out of your agreement.
Of course, that was not the case.
It was a Sprint Store, not 'Joe's Pizzeria and cell phone shop'. Their reps told me I'd never have to worry about roaming charges.
I have posted my nightmare with Sprint i...
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Then you need to sue all CDMA carriers - they all do the same thing.
Of course, Humdizzle said this already....
Of course, Humdizzle said this already....
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let's all refer back to PAYTHEETFPLEASE's post about the same thing. i do not feel like explaining it... again.
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Yep Sprint sucks really really really bad, I was overjoyed at first with my Sammy 920 but all that is just BS without the coverage. I paid an etf and went back to verizon and so did most my family. They are pissed at me but at least we are back at happy verizon and I will never ever ever ever ever ever ever leave again.
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Darth Ridiculous said:
Was your phone always roaming or something?
We had a total of 6 phones. I bought 3 phones in Dec 05, took them back the next day because they didn't work at home. It was right before Christmas and we were going away for the holidays.
I then called Sprint 2-3 weeks later and they said it was likely the phones weren't programmed properly. So, I went back to the store and got 2 phones that time. They said they would work fine. When I got home they would not call out...."welcome to the American Roaming Network" it kept saying. I called the store and they said it should work and to ignore the roaming warning and turn it off. So I did and unbenknownst to me was racking up a huge roamin...
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I've heard of the America Roaming Network before. I don't know who operates it but I've heard of issues with that before. I don't *think* it's limited to just Sprint.
As far as Verizon's Amercia's Choice Map goes it's the same deal as Sprint with a different name.
Cingular works the same. If you roam on GSM towers other than those of Cingular a bunch they'll cut you too.
As far as Verizon's Amercia's Choice Map goes it's the same deal as Sprint with a different name.
Cingular works the same. If you roam on GSM towers other than those of Cingular a bunch they'll cut you too.
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The funny thing is, I work at a large third party retailer, and hear plenty of complaints about Sprint and my other carriers.
This has never been one, as I have told every customer about it.
This is the way it has been since Sprint re-introduced no roaming (2 1/2 years ago).
It is Sprint's fault for saying you have coverage. It isn't their fault that you didn't believe that they would kick you off if you used more than 50% roaming.
If you think about it, it makes sense. When you use a phone on roam, it is using someone elses tower. That company in turn bills Sprint for use of their network. With the agreements they have in place, that amount is low enough that unless you abuse it (or in your case, something goes wrong) Sp...
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This has never been one, as I have told every customer about it.
This is the way it has been since Sprint re-introduced no roaming (2 1/2 years ago).
It is Sprint's fault for saying you have coverage. It isn't their fault that you didn't believe that they would kick you off if you used more than 50% roaming.
If you think about it, it makes sense. When you use a phone on roam, it is using someone elses tower. That company in turn bills Sprint for use of their network. With the agreements they have in place, that amount is low enough that unless you abuse it (or in your case, something goes wrong) Sp...
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evilbstrd666 said:...
The funny thing is, I work at a large third party retailer, and hear plenty of complaints about Sprint and my other carriers.
This has never been one, as I have told every customer about it.
This is the way it has been since Sprint re-introduced no roaming (2 1/2 years ago).
It is Sprint's fault for saying you have coverage. It isn't their fault that you didn't believe that they would kick you off if you used more than 50% roaming.
If you think about it, it makes sense. When you use a phone on roam, it is using someone elses tower. That company in turn bills Sprint for use of their network. With the agreements they have in place, that amount is low enough that unless you abuse it (or
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Get off of the whole "Verizon doesn't have this policy" nonsense!
They do, I worked for them less than a year ago. ALL CARRIERS W/ ROAMING AGREEMENTS DO! What do you not understand about that?
evilbstrd666 got it right. When using more than 1/2 of your minutes of your carrier's network, they are LOSING money on you. 🙄
They do, I worked for them less than a year ago. ALL CARRIERS W/ ROAMING AGREEMENTS DO! What do you not understand about that?
evilbstrd666 got it right. When using more than 1/2 of your minutes of your carrier's network, they are LOSING money on you. 🙄
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Humdizzle said:
Get off of the whole "Verizon doesn't have this policy" nonsense!
They do, I worked for them less than a year ago. ALL CARRIERS W/ ROAMING AGREEMENTS DO! What do you not understand about that?
evilbstrd666 got it right. When using more than 1/2 of your minutes of your carrier's network, they are LOSING money on you. 🙄
Show me. I found Sprint's. Where's Verizon's?
Can't find it can you?
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Why would I lie to you about this?
Go ahead though, find out for yourself. Or, better yet, go get a "Terms and Conditions" document from a VZW store.
Enjoy!
Go ahead though, find out for yourself. Or, better yet, go get a "Terms and Conditions" document from a VZW store.
Enjoy!
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Just like most customers, they don't want to do anything themselves. We salespeople get to give them everything for free. Because we aren't here to make a living, we are here to get bent over the counter...
magellan, believe what you will. Just don't say we didn't warn you. Carriers are providing a service to make a profit. You need to make sure you know what fees you get for using that service. It's that simple. That's why they have legal agreements.
magellan, believe what you will. Just don't say we didn't warn you. Carriers are providing a service to make a profit. You need to make sure you know what fees you get for using that service. It's that simple. That's why they have legal agreements.
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All I'm asking is to show it in writing. Sprint's fine print is in writing:
"With unlimited roaming plans, Sprint may terminate service if a majority of minutes in a given month are used while roaming off of the Sprint PCS Network."
I called Sprint after the store assured me "no roaming charges" and they verified that policy.
I called Verizon and asked if their policy is similar to Sprint. They said absolutely no limit inside my calling plan area and minutes, which is the Extended Network.
Sorry, until you can show me otherwise, they are NOT all the same.
"With unlimited roaming plans, Sprint may terminate service if a majority of minutes in a given month are used while roaming off of the Sprint PCS Network."
I called Sprint after the store assured me "no roaming charges" and they verified that policy.
I called Verizon and asked if their policy is similar to Sprint. They said absolutely no limit inside my calling plan area and minutes, which is the Extended Network.
Sorry, until you can show me otherwise, they are NOT all the same.
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Roaming And Roaming Charges
You're "roaming" whenever you make or receive a call using a transmission site outside your home rate and coverage area, or using another company's transmission site. Your wireless phone may sometimes connect to and roam on another company's network even when you're within your home rate and coverage area or local calling area. There may be extra charges (including charges for long distance, tolls, or calls that don't connect) and higher rates for roaming calls, depending on your calling plan.
This is off the Verizon website under customer agreement.
You're "roaming" whenever you make or receive a call using a transmission site outside your home rate and coverage area, or using another company's transmission site. Your wireless phone may sometimes connect to and roam on another company's network even when you're within your home rate and coverage area or local calling area. There may be extra charges (including charges for long distance, tolls, or calls that don't connect) and higher rates for roaming calls, depending on your calling plan.
This is off the Verizon website under customer agreement.
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Yes, and???
Roaming charges only apply when connecting to another company's network. As long as my phone says "Verizon Wireless" or "Extended Network", I won't be charged roaming.
Give it up. I have already called Verizon about this issue. Unlike Sprint, there is no secret hidden roaming charges or limitations on talk time inside my calling plan coverage area.
That is the advantage of going with a cell carrier with such large purchasing power and influence. I'm only getting this point across in case there are people that live in the Sprint PCS network but will be travelling outside it quite often. You are screwed.
Roaming charges only apply when connecting to another company's network. As long as my phone says "Verizon Wireless" or "Extended Network", I won't be charged roaming.
Give it up. I have already called Verizon about this issue. Unlike Sprint, there is no secret hidden roaming charges or limitations on talk time inside my calling plan coverage area.
That is the advantage of going with a cell carrier with such large purchasing power and influence. I'm only getting this point across in case there are people that live in the Sprint PCS network but will be travelling outside it quite often. You are screwed.
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WE CAN, WITHOUT NOTICE, LIMIT, SUSPEND, OR END YOUR SERVICE OR ANY AGREEMENT WITH YOU FOR THIS OR ANY OTHER GOOD CAUSE, including, but not limited to: (a) paying late more than once in any 12 months; (b) incurring charges larger than a required deposit or billing limit (even if we haven't yet billed the charges); (c) harassing our employees or agents; (d) lying to us; (e) interfering with our operations; (f) becoming insolvent or going bankrupt; (g) breaching this agreement; (h) "spamming," or other abusive messaging or calling; (i) modifying your wireless phone from its manufacturer's specifications; (j) providing credit information we can't verify; (k) using your service in a way that adversely affects our network or other customers; or (l...
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He can't come up with any other bullshit. He's got his back to the corner.
Of course, we are all just making this up, and VZW is his best friend and will never overcharge him.
Of course, we are all just making this up, and VZW is his best friend and will never overcharge him.
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If they have a local carrier in that area, why not switch to them, they must have one if your phone is going to roam all the time. That would make more since instead of bashing Sprint.
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And this is, of course, the very reason that sprint has this policy. If you're roaming more than 50% of your usage, then obviously sprint's coverage area is not adequate to cover you, so your services will be terminated so you can get service with another carrier whose coverage meets your needs.
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Excellent points. Unfortunately, he is here to bash Sprint, not to listen to anyone.
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READ A DAMN TERMS AND CONDITIONS BROCHURE
You will have to ask for one - they never provided me with one when I ordered my phone.
You will have to ask for one - they never provided me with one when I ordered my phone.
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