Sprint C.C. doesn't suck.
👀 First of all, I am an employee for Sprint. By far Sprint smacks the crap out of any carrier to date. I've had them all, yes it may be hard to speak with a customer care rep, but if you buy a car from a dealership, do you go back to that dealer and speak with a different sales person? No. I would go straight back to the salesman if I had any problems. It is your responsibility as a consumer to do your homework, and investigate before you purchase something. Me, I spend numerous amounts of hours helping customers off the clock. It's not Sprint's fault that you may have went so some sleezy indirect that gave you such a great price on a reconditioned phone, and then never saw you again. Most all, all customer complaints come fr...
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skatanorie said:
First of all, I am an employee for Sprint.
Which negates everything you're trying to say, Sprint CS DOES SUCK!
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🤣 While you sit on this forumns bashing peoples opinions, i'll be making money, and giving great customer service. Something you could never accomplish, because you are a lame. =D
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was this intended towards me, or towards Cellenator, because the comment was posted underneath me.
my comment was directed towards him, which is why i posted my comment underneath his.
either:
A) be more cautious where you make your post, or...
B) learn to decipher when people are agreeing/disagreeing with you.
actually, go ahead and do both.
-RCR
my comment was directed towards him, which is why i posted my comment underneath his.
either:
A) be more cautious where you make your post, or...
B) learn to decipher when people are agreeing/disagreeing with you.
actually, go ahead and do both.
-RCR
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Cellenator said:
Which negates everything you're trying to say, Sprint CS DOES SUCK!
On the contrary, sir! We Sprint employees deal with the squishy innards of the company on a daily basis; we have access not only to the same products, services and support resources that you do, but also the well-oiled machines behind the scenes which keep said resources available and running smoothly. You, as a consumer, are viewing the tasty candy shell and assuming the filling. We, on the other hand, know exactly what's inside this delicious morsel. We're rolling around in its chocolately goodness 5+ days per week.
If anything, our views on the company are more carefully and completely formulated, based on the wealth...
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About Sprints CC...
I think I can speak with the majority on this one but the impression of Sprint's CC is that it is foriegn. And not Ireland/Scotland foriegn but India/Pakistan foriegn.
There are many many people within the United States that are beginning to refuse to do business with companies that outsource when they can. Its a general impression by a stupid consumer like myself that if you get Sprint, if/when you have a problem, when the user calls they are going to get somebody they can't understand. I personally used to deal with this one company... it was a computer company for tech support, and whenever I called in I would get somebody in Bangalore who was unknowledgable, didn't do what they said they were going to and wer...
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I think I can speak with the majority on this one but the impression of Sprint's CC is that it is foriegn. And not Ireland/Scotland foriegn but India/Pakistan foriegn.
There are many many people within the United States that are beginning to refuse to do business with companies that outsource when they can. Its a general impression by a stupid consumer like myself that if you get Sprint, if/when you have a problem, when the user calls they are going to get somebody they can't understand. I personally used to deal with this one company... it was a computer company for tech support, and whenever I called in I would get somebody in Bangalore who was unknowledgable, didn't do what they said they were going to and wer...
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I very rarely get someone that is foreign. However I do get them on occasion. But that doesn't mean anything. I work on a military base in the military that works in management for the exchanges. We employ many people form other countries that live here. I would say 30% are form other countries . It doesn't mean a company is outsourcing. We live in a country that no one is truly from. Except American Indians. And we can not discriminate based on race. So I am sure there are many other companies that employ people that have English as a second language.
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wombough said:
I very rarely get someone that is foreign. However I do get them on occasion. But that doesn't mean anything. I work on a military base in the military that works in management for the exchanges. We employ many people form other countries that live here. I would say 30% are form other countries . It doesn't mean a company is outsourcing. We live in a country that no one is truly from. Except American Indians. And we can not discriminate based on race. So I am sure there are many other companies that employ people that have English as a second language.
I'm an immigrant myself. And my post has nothing to do with immigrants that are in this country. It has to do with companies that ship Ame...
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adilus said:
About Sprints CC...
I think I can speak with the majority on this one but the impression of Sprint's CC is that it is foriegn. And not Ireland/Scotland foriegn but India/Pakistan foriegn.
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And what I find amazing is that the line quality is so bad when they call. I force them to call me back on my landline, so it is not MY wireless connection. But, they are virtually impossible to understand -- not only because they are in another country, but because the line keeps dropping out. And, that is the case even for the US reps when you get one.
You would think that Sprint could make sure they had decent line quality that does not drop.
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