To the customer:
This applies to all customers not just sprint, cause I'm sure you are all the same. What gave you the idea that you could just come in and start demanding and negotiating for what you want? This is not a car dealership, we don't take your old phones and "bid" them on trade ins. We don't have "asking prices" listed by the phones---we have regular price and rebate price. You get the rebate if you qualify for it, not cause you got your phone wet and don't want to pay full price to replace it. Also, there is no guarantee w/ anyone that your CELL PHONE will work everywhere, this includes in your house or trailer (for most of you) or other buildings. If you've noticed, there are no chords attached to your phone, so similar to your radio you ...
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I agree with everything you say...but I wouldn't have insulted them as much...
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i completely agree. hands down the most entertaining and true posts i've read yet heh. 🤣
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Very true. If only everyone realized this it would make the cellular industry much better.
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/clap (t)
/cheer (t)
/dance (t)
/em gives (t) a high-5
Right on. common sense (you can have this.)
/cheer (t)
/dance (t)
/em gives (t) a high-5
Right on. common sense (you can have this.)
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This applies to all representatives, not just Sprint, cause I'm sure your all mostly the same.
What gives you the right to blatantly lie and deceive your customers about the costs and features of the services you offer? Why do you find it appropriate to do anything and everything for a sale regardless of the number of questions you cannot answer adequately and the number of lies you tell.
It's like a car dealership. The sleazy representative tries to sell you everything and anything they can with absolutely no regard for what features and services we may actually use. Once the representative realizes your already a customer, they realize there is no commission to be had, so the service you can expect should be even lower then you ...
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What gives you the right to blatantly lie and deceive your customers about the costs and features of the services you offer? Why do you find it appropriate to do anything and everything for a sale regardless of the number of questions you cannot answer adequately and the number of lies you tell.
It's like a car dealership. The sleazy representative tries to sell you everything and anything they can with absolutely no regard for what features and services we may actually use. Once the representative realizes your already a customer, they realize there is no commission to be had, so the service you can expect should be even lower then you ...
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Apparently that hit home for you plooky. I apologize for insulting your trailer. I am also sorry my essay was not in MLA format, I was unaware I was going to get graded.
As to the lying about pricing and services? If you doubt what a representative tells you, there are plenty of resources availible to you so you can check on it. I know there are brochures in every *fancy* kiosk and store. There is also the internet, which judging by your post you seem to know how to use. No, that doesn't give someone the right to lie but if you aren't going to do a little research yourself, some of the blame falls on you.
We are in the business of sales so naturally we try to sell you, the consumer, products and/or services. It is your ...
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As to the lying about pricing and services? If you doubt what a representative tells you, there are plenty of resources availible to you so you can check on it. I know there are brochures in every *fancy* kiosk and store. There is also the internet, which judging by your post you seem to know how to use. No, that doesn't give someone the right to lie but if you aren't going to do a little research yourself, some of the blame falls on you.
We are in the business of sales so naturally we try to sell you, the consumer, products and/or services. It is your ...
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Funny stuff. Too bad you appear to have more arrogance then intellect.
Basically you have verified everything I have said and are proud of it. Thanks for proving my point better then I could hope to.
This is the gem of your entire post. It says to me that you support the manufacturing of products with sub-standard materials with the sole purpose of increasing revenue. Congratulations on being part of the status quo.
Seeing as how you're obviously a juvenile, I guess you haven't heard the saying "They don't make them like they used to anymore" very often.
I'd suggest pondering that for awhile.
Basically you have verified everything I have said and are proud of it. Thanks for proving my point better then I could hope to.
Yes, humidity will void your warranty.....it is moisture after all. That is why you buy insurance.
This is the gem of your entire post. It says to me that you support the manufacturing of products with sub-standard materials with the sole purpose of increasing revenue. Congratulations on being part of the status quo.
Seeing as how you're obviously a juvenile, I guess you haven't heard the saying "They don't make them like they used to anymore" very often.
I'd suggest pondering that for awhile.
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um... i cant think of any company (comcast, dish, sony(playstation) or nintendo) who makes money off of the hardware more than the service/games. it costs us more than what they are being sold for. and think things all the way through. A phone made of substandard quality s-(cough, hack)-ider, is released, it bombs, and is pulled from market. This leaves the manufacture k-(gag,huarf)-cera with lost revenue for all the exchange handsets, complaints, and a stock of phones that will never get sold. If you're someone who tends to exist outside of a norm (construction, labour type jobs, or jobs that require a heavy amount of use on a phone) then don't feel bad if things outside of the norm happen to you.
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I cant believe you said that you sell the phones undercost. As the price you sell for, say a Sanyo 8300 that retails at 300 and you sell for 100... Ok so 200 dollars under retail. But there are these things called kickbacks.... You get X amount of money for each activation. I worked in the wireless department for bestbuy, and say we sell that sanyo phone, and retail is 300, so we paid like 250 or less for it, and we sell it to a customer for 100.... So we lose 150 dollar right? No wrong!! Cause we get a 400 dollar kick back for selling that phone. So that means 100 plus 400 equals 500, subtract that from cost, that means that we make 250 dollars on the phone!!! I think both Captain and NoDeposit are right and wrong.
I had a friend go into...
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I had a friend go into...
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You Could take the Sanyo 9000 into consideration as well, it's retail value is 379.99 and after rebate it is 229.00 and the cost is around 506.00. Good thing we get a lot of mark up on this one, most people who want it are not buying new service or adding a line, they are just buying it outright. If my calculations are correct that makes a minimum loss per unit at around 125.00.
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Don't know about best buy, but i don't get jack from selling a really expensive phone. Even if someone buys a phone outright with no rebates i don't get anything. Only way i get commission is if a new activation comes in, or an upgrade(WOO HOO $5). Then it's my job to make them spend more per month.
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Thats the difference between BEST BUY and a company owned store genius. The company doesn't give itself a *kickback* and from what I know about best buy myself, you guys are only interested in doing NEW ACTIVATIONS. You wouldn't concern yourself with actually providing customer service. All that AGENTS like BEST BUY do is sell new lines, and the minute that there is an actual problem with the product that you sold, you send your customer to a company owned store. GIVE ME A BREAK. You wont even warranty a battery for a customer whom you sold a product. Instead you would rather make them dig out a receipt that they may not actually have any more, because they bought it from you 8 months ago. Then you make them drive across town, and exch...
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Whoa. He is right. Humidity will void the warranty, simple as that. As sales reps we do not make the phones, the manufacturer writes the rules for the warranty. If they did cover humidity, then everybody would use that as an excuse to get a new phone. People would abuse the system.
That is why they offer insurance, because accidents happen. Simple as that.
And as far as us lying to our customers...
I have been in sales for a few years now, and I have never lied to a customer. I have made mistakes, informing a customer of something, then later finding out I was wrong, but I also make it right.
I don't understand how somebody can be tricked when they are getting a cell phone. They are not hard to understand! The only thing I put on...
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That is why they offer insurance, because accidents happen. Simple as that.
And as far as us lying to our customers...
I have been in sales for a few years now, and I have never lied to a customer. I have made mistakes, informing a customer of something, then later finding out I was wrong, but I also make it right.
I don't understand how somebody can be tricked when they are getting a cell phone. They are not hard to understand! The only thing I put on...
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You are an even bigger idiot than I originally thought. Not one time did I agree w/ anything you said. You still haven't told me how you know that they are made from "sub-standard materials." Is it because when they get wet, they don't work? You dumbass, they are not made to get wet. Neither is your TV, does that mean it is cheaply made? When used properly your phone will last. It takes a lot of ABUSE to break a phone, I've dropped mine quite a few times and it still works fine. If you've broken yours then you must have done a lot more than that. You seem to know a lot about a lot of things, but you have no common sense. ☹️
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Your wrong here, it only takes dropping it once in some cases. They aren't meant to be dropped period. Most of them will however handle quite a bit. But just because it doesn't does not mean it's cheap. You have to be careful with your stuff. Try dropping your laptop on the ground a few times, see how long it takes before it no longer works.
Humidity will not make your phone stop working. Having it in your pocket when your sweating alot however will. droppign it in a puddle will as well. Don't do these things, it's just not a good idea, get insurace....with the new changes there is no reason not to have it. there are only 3 things that you even have to pay the $50 for. broken into 3 or more pieces, wet, or lost/stolen.
If you find a sal...
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Humidity will not make your phone stop working. Having it in your pocket when your sweating alot however will. droppign it in a puddle will as well. Don't do these things, it's just not a good idea, get insurace....with the new changes there is no reason not to have it. there are only 3 things that you even have to pay the $50 for. broken into 3 or more pieces, wet, or lost/stolen.
If you find a sal...
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captain, you didn't make much sense with your reply. as with ANY electronic device, if it hits moisture, it may vert well go back on you. I used to work on pagers when they were popular back in the mid 90's and I would always see those things with all kinds of water damage and customers expected me to be able to fix it. I had to explain to them everytime that once an electronic device gets wet, its pretty much downhill from there. Even if I got the thing working, I would never warranty my work on it because of that fact.
If you ever come across a water proof phone, please feel free to let me know. I would be very impressed with that. And I mean water proof, not water resistant. All resistant means is if it gets a few sprinkles of rain on ...
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If you ever come across a water proof phone, please feel free to let me know. I would be very impressed with that. And I mean water proof, not water resistant. All resistant means is if it gets a few sprinkles of rain on ...
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Mayo211 said:
If you ever come across a water proof phone, please feel free to let me know. I would be very impressed with that. And I mean water proof, not water resistant.
I couldn't hear diddly when I took my Sanyo swimming... I should've tried it with a headset... I mean, you only get a split-second of use before it goes dead....
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First and foremost, your grammar sucks. You mispelled words and left out letters- let's talk about paragraphs shall we?
Secondly, I sell cell phones for a living. I have worked for three carriers. Tmobile, Cingular, and now sprint. NOT ONCE have I lied to make a sale, and not once have I never offered insurance. When making a sale you offer insurance, and after the idiots that can't even comprehend buying a phone at outright cost, I feel as though it should be required just like car insurance or any other insurance.
As for us telling you about manufacturer warranties? Ya.... we are not the manufacturer. Do you see the cashier at Stop n Shop explaining the satisfaction guarantee offers on your box of flipping raisin bran?!?!! What the...
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Secondly, I sell cell phones for a living. I have worked for three carriers. Tmobile, Cingular, and now sprint. NOT ONCE have I lied to make a sale, and not once have I never offered insurance. When making a sale you offer insurance, and after the idiots that can't even comprehend buying a phone at outright cost, I feel as though it should be required just like car insurance or any other insurance.
As for us telling you about manufacturer warranties? Ya.... we are not the manufacturer. Do you see the cashier at Stop n Shop explaining the satisfaction guarantee offers on your box of flipping raisin bran?!?!! What the...
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Very true. I wish we could tell customers this while on the job. ☹️
my favorite thing ever was when a friend and coworker asked a customer if they expect their electric company to give them courtesy watts. Classic.
my favorite thing ever was when a friend and coworker asked a customer if they expect their electric company to give them courtesy watts. Classic.
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But I pay my bill. 🤣 🤣 🤣
I love that line. Yes I know you pay your bill as do everyone else that acquires a service. Just because you pay your bill every month doesn't mean we owe you a new phone because you broke yours. Example: We provide you with a service just like your electrical company and cable company. You don't expect them to give you a month free or an new TV because "you pay your bill or because your TV broke and you can't watch TV." The cable company doesn't care if your TV broke. You signed up for a year and you have to pay for that year or break your commitment. That is where insurance comes in.
Example: You buy a car and have monthly payments for lets say 3 years. You wreck your car within the first year. ...
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I love that line. Yes I know you pay your bill as do everyone else that acquires a service. Just because you pay your bill every month doesn't mean we owe you a new phone because you broke yours. Example: We provide you with a service just like your electrical company and cable company. You don't expect them to give you a month free or an new TV because "you pay your bill or because your TV broke and you can't watch TV." The cable company doesn't care if your TV broke. You signed up for a year and you have to pay for that year or break your commitment. That is where insurance comes in.
Example: You buy a car and have monthly payments for lets say 3 years. You wreck your car within the first year. ...
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IHeartSprint said:
But I pay my bill. 🤣 🤣 🤣
I love that line.
Me too. Especially when I have to retort, "Yes, sir, you do pay every month. You pay $20 of your $90 bill every month, which is why you have a past due balance and why your services have been disconnected..."
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There are a few things disturbing about this long wining session. First, he uses to many words to get to the point. Second, if anyone is as paranoid as this person than you can not trust any product that you have buy from another person. He received bad service and assumes that everyone is going to receive the same. YAAAWWWNNNN.
I am tired; where is some coffee when you need it?
Agidman
Spokane, WA
I am tired; where is some coffee when you need it?
Agidman
Spokane, WA
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I just read the first paragraph and got too tired to read the rest. Well actually I could careless. The only thing I have to say is that there are these lovely paper booklets provided by Sprint called brochures. These lovely brochures explain pretty much everything about the current plans and added features, as well as the policies and restrictions.
It is hard to blatantly lie to a customer when everything is explained as clear as day on paper. If you took the time to maybe READ you would not be so confused.
And I am not sure what you are insinuating when you make reference to "hidden fees". Maybe you are referencing roaming fees (clearly explained in the brochure) or maybe directory assistance (again in the brochure) or maybe it's w...
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It is hard to blatantly lie to a customer when everything is explained as clear as day on paper. If you took the time to maybe READ you would not be so confused.
And I am not sure what you are insinuating when you make reference to "hidden fees". Maybe you are referencing roaming fees (clearly explained in the brochure) or maybe directory assistance (again in the brochure) or maybe it's w...
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To all customers and retailers/sales reps.
QUIT YOUR WHINNING!!!
There are Idiot customers and Idiot retailers. All you people have such emotion, such passion over a PHONE!!! I'll admit, I'm one of the holier than thou types. I've been paid to be the deciding factor in this job as wel as others for the past 5 years. It's a trip. But I have a respect for that power, that athority. I explain the world (as I see it) to everyone, I'm cool, calm and rational with everyone, regardless of what circumstance (at work, or when listening to friends/family complain).
On the flipside, if every sales rep/tech rep took the time to FOCUS on what they are doing, to look up answers they may not know or to make the proper offerings, and if customer woul...
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QUIT YOUR WHINNING!!!
There are Idiot customers and Idiot retailers. All you people have such emotion, such passion over a PHONE!!! I'll admit, I'm one of the holier than thou types. I've been paid to be the deciding factor in this job as wel as others for the past 5 years. It's a trip. But I have a respect for that power, that athority. I explain the world (as I see it) to everyone, I'm cool, calm and rational with everyone, regardless of what circumstance (at work, or when listening to friends/family complain).
On the flipside, if every sales rep/tech rep took the time to FOCUS on what they are doing, to look up answers they may not know or to make the proper offerings, and if customer woul...
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Whah, Whah.....
Listen I agree with people who don't pay their bills shut off the phones but don't whine cause your looking flashing in the store and people come in ungroomed
I have found reps who don't know their A** from their cell phones.
Ok enough of that
If you come into the hospital...maybe with a gallbladder attack, Heart attack or maybe a something else do we send you on your way cause you cant pay a bill or dont have any money NO
Just keep selling your phones and quit crying!
Listen I agree with people who don't pay their bills shut off the phones but don't whine cause your looking flashing in the store and people come in ungroomed
I have found reps who don't know their A** from their cell phones.
Ok enough of that
If you come into the hospital...maybe with a gallbladder attack, Heart attack or maybe a something else do we send you on your way cause you cant pay a bill or dont have any money NO
Just keep selling your phones and quit crying!
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Cell phones and gall bladder attacks have nothing in common. Your statement reminds me of the mindset people have today. They believe that they need their phone to work all the time, everywhere they go.
You remind me of the type of person who's phone breaks, and it is going to be covered under warranty, yet they can't wait 2-3 days for the replacement to arrive. Why you ask? Because I do $50,000 worth of business a day on my phone so i need one now... two days... what thats completely unheard of. Then you tell that all so important "business man" that he could pay for express (overnight) shipping. Of course he doesn't want to do that... "give me a break $7" I'm not paying that he says. At this point you want to ask him if the 7$ is...
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You remind me of the type of person who's phone breaks, and it is going to be covered under warranty, yet they can't wait 2-3 days for the replacement to arrive. Why you ask? Because I do $50,000 worth of business a day on my phone so i need one now... two days... what thats completely unheard of. Then you tell that all so important "business man" that he could pay for express (overnight) shipping. Of course he doesn't want to do that... "give me a break $7" I'm not paying that he says. At this point you want to ask him if the 7$ is...
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I had this guy just last week tell me that he could not wait one hour for his phone to be looked at. That was just too long he said. He then said (now this is the kicker) he might as well go home and go to sleep. Now this was at 12:00 in the afternoon. Because he was going to be without his phone for an hour he had nothing better to do then go back to sleep. WOW!!! What a life.
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I looks very clear why you sell phones for a living. The dry crying may someday get you promoted to shift supervisor!!
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You can't possibly be trying to say that you never complain about your job or the idiots you have to interact with regularly.
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This is the type of arrogance usually perpetuated by young sales people who have a hard time understanding that they applied for the job they have; slavery is illegal in America.
Without the customers that so many of you young, arrogant, self centered ass**** continually complain about, you would not make an income and have a job to go to. If you think you are so righteous, send a copy of your rant to your V.P. and see how long you last.
Grow up, move on or get the hell out.
-Mike
Without the customers that so many of you young, arrogant, self centered ass**** continually complain about, you would not make an income and have a job to go to. If you think you are so righteous, send a copy of your rant to your V.P. and see how long you last.
Grow up, move on or get the hell out.
-Mike
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When in my rant did I say I did not want them as customers? I never said that. All I did was ask them why they do the things I mentioned. I don't think that makes me arrogant. I did apply for this job and I like this job....the things I don't like are the consumers who think that we want there business so bad that we will bend over back wards to please them. That is not the case. Yes we give them great deals on phones when they sign up, and after they have been w/ us for a certain period of time we will give them another deal. Just because Jo Schmo comes in and has 4 lines of service and $100/ month plan, doesn't make him any better then Jon Doe who has 1 line and a $35/ month plan, but Jo Schmo thinks he should get special treatment....
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I agree with everything said supporting reps. Its alot to deal with, but wireless companies comp us enough to put up with it.
Just wanted to point out. Nobody said anything about UPGRADE FEES yet. I'd like to hear some valued input from the mass-debaters in this thread on this. Its fun to read.
Just wanted to point out. Nobody said anything about UPGRADE FEES yet. I'd like to hear some valued input from the mass-debaters in this thread on this. Its fun to read.
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My opinion on the upgrade fees is there will never be an upgrade policy that will be satisfactory to the customer until every phone is available free. When I first started customers got up to $150 off regular price w/ a contract renewal. Well people would complain that they, being existing customers, weren't getting as good a deal as a new customer. Now they get the same deal as a new customer, including the activation fee and they still complain about the activation fee. We've even made them eligible after having it only a year. No matter what we do people will still complain. The carriers make the rules, not the customer.
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...almost makes you wonder.
In a comune or a dictatorship, cellular use would be governed/controled/supported by your government, treated much like a public utility. the decisions concerning your warrenty, upgrade and plan would be made for you. Be nice to take the thought out of getting a phone. noone would have anything to complain about.
In a comune or a dictatorship, cellular use would be governed/controled/supported by your government, treated much like a public utility. the decisions concerning your warrenty, upgrade and plan would be made for you. Be nice to take the thought out of getting a phone. noone would have anything to complain about.
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Exotically!!!!!
Lets simplify.
New customer: They get $150 off of a new phone but have to pay $36 activation fee. That equals a savings of $114 off the purchase of the phone.
Existing customer: Instead of explaining the upgrade fee ($36 activation fee). We just tell you, you get $114 off the purchase of a new phone. That is the exact discount a new customer gets. No more no less. Everyone pays the same!! New customers are not treated better then existing customers. Everyone pays the $36 fee.
Is that fair?? I don't think so, but I don't make the rules I just enforce them.
Lets simplify.
New customer: They get $150 off of a new phone but have to pay $36 activation fee. That equals a savings of $114 off the purchase of the phone.
Existing customer: Instead of explaining the upgrade fee ($36 activation fee). We just tell you, you get $114 off the purchase of a new phone. That is the exact discount a new customer gets. No more no less. Everyone pays the same!! New customers are not treated better then existing customers. Everyone pays the $36 fee.
Is that fair?? I don't think so, but I don't make the rules I just enforce them.
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I love the customers who say they're going to cancel and switch providers because they won't want to pay an upgrade fee. Great, you're going to switch carriers and pay the activation fee at your new carrier. Looks like you thought this one all the way through.
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I am not a sales rep but can understand their point as I have sat in a Sprint store for nearly two hours waiting for my phone to get fixed I noticed that alot of dirty people came in the store cussing about this or that prepared for battle before even giving the sprint employees a chance. If you don't pay your bill it should get turned off. If you get your phone wet or drop it that should void warranty. That is why I take great care of my phone. I know its value and I know the cost if I break it.
Just because you don't see a value in your phone does not make it unvaluable.
Just because you don't see a value in your phone does not make it unvaluable.
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Fine, tell me where you work and I'll come scream at your for an hour and then throw a cell phone at you. I'll do this over and over again every day and we'll see how you feel. Just because we sell phones for a living doesn't mean that we should be treated with disrespect.
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I am not a sprint customer - but since we are all the same - I guess I'm entitled to respond. I was checking this out because was considering changing.....I think customer "service" has turned into customer "sales". I've worked in the communications industry for 9 yrs & it's not just wireless. I understand the sprint reps point of view but if you think sales people are not dishonest or misleading - you're kidding yourself.
OF COURSE the correct information is out there SOMEWHERE. Why is it the customer's responsibility to assume information given may be incorrect & have to go research it?? When did it become my responsibility to do this when I've asked YOU - a representative of your company for the information? I am not being paid to...
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OF COURSE the correct information is out there SOMEWHERE. Why is it the customer's responsibility to assume information given may be incorrect & have to go research it?? When did it become my responsibility to do this when I've asked YOU - a representative of your company for the information? I am not being paid to...
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at this point i'd like to redirect everyone to my initial post on this thread.
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I agree and disagree at the same time.
Agree: You are not responsible to know everything about everyones product however if you are interested one would only assume you have done some research on what you are interested in and looking for. The Internet is a wonderful place and you could only imagine how many people come into the stores with print out from the web.
Disagree: Customer service has not turned into customer sales, it has always been that way. The stores are meant for selling while the Customer Call 1-800 number is meant for customer service. Reps in the store are trained to sell products while the reps in CC ar...
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Agree: You are not responsible to know everything about everyones product however if you are interested one would only assume you have done some research on what you are interested in and looking for. The Internet is a wonderful place and you could only imagine how many people come into the stores with print out from the web.
customerX said:
I think customer "service" has turned into customer "sales".
Disagree: Customer service has not turned into customer sales, it has always been that way. The stores are meant for selling while the Customer Call 1-800 number is meant for customer service. Reps in the store are trained to sell products while the reps in CC ar...
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Almost agree with you Iheartsprint. The customers do keep you in business though - with the activation of new service & refrls to friends & family to get new service & renewing current service.....
Maybe the problem is the separation of sales/serice. If I go into a Sprint store looking to change wireless carriers (being a new sprint customer I guess I would be a sale....) I would want to be given accurate information to my questions - my questions are probably going to be about the phone, the plans, the pricing, the network, etc... I consider someone answering my questions to be giving me customer service even if the end result is a sale. If I were given false information to get a "sale" - in my mind I would think I had received h...
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Maybe the problem is the separation of sales/serice. If I go into a Sprint store looking to change wireless carriers (being a new sprint customer I guess I would be a sale....) I would want to be given accurate information to my questions - my questions are probably going to be about the phone, the plans, the pricing, the network, etc... I consider someone answering my questions to be giving me customer service even if the end result is a sale. If I were given false information to get a "sale" - in my mind I would think I had received h...
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I don't think the reps are giving false information and hopefully if they are it's not on purpose.
However, I know this for a fact because this happens to be all the time. When you go into a store or even call a 1-800 number looking for a service (phone) there is alto of information thrown at you at once. It is hard to absorb all of it in it's entirety. People have a way of only remembering what they want to here. The word FREE always is remembered however what was free is sometimes forgotten. Was the activation free, maybe the text messaging, or was it the web that was free.
When I call Dish to get my cable they were giving me so much info I had to write everything down in order to remember every offer and special they had. It got c...
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However, I know this for a fact because this happens to be all the time. When you go into a store or even call a 1-800 number looking for a service (phone) there is alto of information thrown at you at once. It is hard to absorb all of it in it's entirety. People have a way of only remembering what they want to here. The word FREE always is remembered however what was free is sometimes forgotten. Was the activation free, maybe the text messaging, or was it the web that was free.
When I call Dish to get my cable they were giving me so much info I had to write everything down in order to remember every offer and special they had. It got c...
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First of all nodeposit, I'm typing this message with sore hands because I've been clapping for about an hour now after reading your post. You are my hero!
Just to add to your post...WE ARE IN BUSINESS TO MAKE MONEY. I know that it would be nice if we could give you any phone you want for free and unlimited minutes for $9.99 a month. I guess it would also be neat if we could sell you a replacement phone for the price of a new activation phone, but we would then have to charge you $149.99 a month for 400 minutes to make up for it.
In terms of paying your bill...IF YOU DON'T WANT TO PAY A LATE FEE AND/OR GET DISCONNECTED, PAY YOUR BILL ON TIME!!!!!!! Why is this such a difficult concept? If one more person comes in asking how much ...
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Just to add to your post...WE ARE IN BUSINESS TO MAKE MONEY. I know that it would be nice if we could give you any phone you want for free and unlimited minutes for $9.99 a month. I guess it would also be neat if we could sell you a replacement phone for the price of a new activation phone, but we would then have to charge you $149.99 a month for 400 minutes to make up for it.
In terms of paying your bill...IF YOU DON'T WANT TO PAY A LATE FEE AND/OR GET DISCONNECTED, PAY YOUR BILL ON TIME!!!!!!! Why is this such a difficult concept? If one more person comes in asking how much ...
(continues)
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