Do the like Crediting
I have had Nextel/Sprint whatever u want to call it...for 3 months..and every month my Bill is over charged and wrong. I have had to call in 7 times already to try to fix the issue...everyone gives me a credit..I have a Blackberry plan...i keep getting charged for DC mins..its suppose to unltmd...But so far i get charged for it. So what, they are crediting me and there suppose too...
I dont want to the headache of having to check every Month...or twice in a month..this is exclty Y i kept my VZW account open...
WHAT is the DEAL with SprinTel? do they not care they rather credit customer then get it right...Let me know
I dont want to the headache of having to check every Month...or twice in a month..this is exclty Y i kept my VZW account open...
WHAT is the DEAL with SprinTel? do they not care they rather credit customer then get it right...Let me know
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That's odd. I sell Nextel and we do quite a bit of Blackberry sales here and I've never had that problem happen. It could be just a glitch in the system that just happens *sorry* attached to your account. I'm sorry you're having such a bad experience. âšī¸
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well it looks like they messd up again buddy..now it showing that i should have 700mins..insteand of the F&F pln 200..and im still getting chrgd for the DC mins.i should get it free wth 10.00 optin..if u can help here the acct#...761965337..thanks...email me back at waynep@nextel.blackberry.net..
thanks
thanks
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they are in the middle of a merger/buyout they will credit you now. after it's all done you will see those credit drift away.
other than that here is what i suggest:
solution 1) have someone put a trouble ticket on it and see if the can fix it.
or
solution 2) ask to see if they can change you account number or just reset your account.
hope this helps. đ
other than that here is what i suggest:
solution 1) have someone put a trouble ticket on it and see if the can fix it.
or
solution 2) ask to see if they can change you account number or just reset your account.
hope this helps. đ
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I sell Sprint and Nextel and I've never heard of people having continuous problems. TRake cellularman2006's advice and get a ticket/reset the account #...
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Your first mistake was calling into customer care. I have learned that if you have an issue with your account you go back to the person you bought it from "No matter how much you may or may not like them". That way you can deal with someone face to face. I have delt with this same issue through Verizon and I ended up loveing them after they fixed the issue.
I have switched to Sprint, cuz I like their phones better. Anyways, I hope that helps!
Do you like coffee, I really like coffee đ
Agidman
Spokane, WA
I have switched to Sprint, cuz I like their phones better. Anyways, I hope that helps!
Do you like coffee, I really like coffee đ
Agidman
Spokane, WA
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Have you verified the rate plan on your account is the want you want? That is where I would start.
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