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Cancelled Account

RedneckMan

Sep 6, 2008, 7:00 PM
I recently cancelled my Sprint account and am wondering what kind of charges I am in for. (Had 2 yr contract cancelled after 14 months). I tried asking customer support but got the run around saying that I needed to wait for the billing cycle to complete. Am I stuck for a complete last month or do they pro-rate from the day I cancel and also what is their ETF? It seems like they don't pro-rate those but I know they recently lost that court case. Any help would be appreciated so I can make sure I don't get overcharged as they are notorious for trying to do.
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ac4321

Sep 6, 2008, 10:52 PM
ETF= $200 per line under contract. Charges are prorated from the date of cancellation.

One important thing- did you port your number? If not and you cancel then the number is canceled. If you ported, then the line/account is canceled at the same time, prorating charges from that date.
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ablake13

Sep 7, 2008, 11:31 AM
There will be a $200 ETF. Sprint is in the works on their prorated ETF set up, but it is not in effect. The court case was lost, but will be tied up for at least 7 years in appeals, so no help there. Even if you port (to the reply by ac4321) they do NOT prorate your last month. Why did you leave?
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