Many folks who post over on their forum hate it.

I had Alltel for just under 6 months and hated it bad enough to cancel, pay $200 ETF, and go with Sprint. I've been happy enough with my service to go to work for them! 😛

Bull, Helio much? T-mobile reception? AT&T data network? Yeah, they all beat Sprint, not!! 🤣 🤣 🤣 🤣 🤣

Not to mention V-dub's overpriced billing, and Alltel's lack of coverage in major cities, i'll take poor CS, cheap plans and the best data network over their crap.

Let me guess, your a customer that always pays his bills on time with every company. You never mess up on your bills. Your the perfect customer. Does that sound bout right?

No, but I can take responsibility when I mess up rather than blame the company that shut off my phone because I owe them money and are not paying them, people these days don't take responsibility for their actions and it's just dumb.

I mean if you're providing some service, any service, say like lawn mowing. If you mow your neighbor's lawn every week and every week they are suppose to pay you $50, and they stop paying you, are you going to mow their lawn? And if you don't mow their lawn do they have a reason to be mad at you?

There are two sides to every story, people just have a hard way justifying stuff like this to large companies that seem to have no face. Here's a hint, stop being cheap and buying over the phone and online. Go to...
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Preach On! You, sir, have stated in a very simple, and elegant manner, what customers just don't seem to get.
I would hazard to guess that 75% of the calls I get from upset customers are people who are behind on their bill, but don't seem to understand why we can't restore their service until they pay the money they owe! Its always some excuse about how they have to have their phone bc they have a sick family member, or they're losing "Thousands of $$$ in business deals". If your phone is such a necessity, you would think you'd make sure it was always paid on time!
Then, when they get mad and cancel, its because "Sprint screwed me"!
Learn to take some responsibility!

I know, I don't even work in a call center or even with billing at all, but I hear people gripe all the time about it, just because the plans are cheap, it doesn't mean you can let them slide.

Really? Worst? I beg to differ.

In my PERSONAL experience, Sprint is by far the best carrier I've ever had. VZ overcharged us monthly, dropped mad calls, had HORRIBLE customer service and was just an overall bad experience. I gladly paid my ETF to get out of there.

Tmobile was very nice to me, but service was lacking in my area. Alltel was nothing special, more dropped calls than Sprint and Tmobile. ATT's coverage here is same as Tmobile, no matter what the map says.