Sprint or Verizon?: I might just stay on America's most reliable network
Two weeks ago I went into a Sprint store to check out the Blackberry Curve 8330 and maybe switch from Verizon to Sprint. However, they had no curves in stock. The sales representative took my name and number and said she would call me when they received a new shipment. I still haven't heard from that representative and probably never will so I decided to call Sprint customer service. After going through layers of menus I finally got a live person in a foreign country (choppy English, etc sounded like India) and she didn't understand what I wanted. Finally, she got it and put me on hold to find out. Next thing I know I hear clicks and I am listening to "if you want to make a call please hang up and dial again", disconnected. So I call back ag...
(continues)
(continues)
...
Well maybe the guy hasnt called you back because they too havent received them in stock. Check online, not in stock either. So you cant blame the rep at the store. As of customer service, I understand where youre coming from. Dont blame Sprint, its a company called TPUSA...! theyre the ones outsourcing to India and the Philipines, Biiiiiiiiiiiig mistake 🙄 🙄 🙄
...
It was a woman not a guy I said she maybe you could read the post rather than defending abysmal Sprint. I Sprint corporate choose to outsource their customer service get a clue. You must work for Sprint or something.
...
californiabaseball11 said:
It was a woman not a guy I said she maybe you could read the post rather than defending abysmal Sprint. I Sprint corporate choose to outsource their customer service get a clue. You must work for Sprint or something.
I said she maybe you could read the post?
you dont make sense....
...
No, Sprint doesnt outsource. See, when you call Verizon or Sprint customer care, not ALL centers are a "Sprint" or "Verizon" call center. Some are contracted under Sprint and Verizon thru companies like Convergys, ACS, Telepferformance USA, and theres others. THEY outsource, not Sprint. Sprint is only under contract with them to receive calls from Customers!
...
When I call Verizon I get a Verizon rep not an outsourced employee or contracted one when you call Sprint you get India, Verizon doesn't have call centers in India get a clue. Furthermore, in reference to sprint call quality go look at consumer reports man they did an article on cell service providers Verizon ranked number one in all major markets except one and Sprint was dead last in all four. All four major carriers were included in the article T mobile, AT&T, Verizon, and Sprint. So that is current info which is why Sprint hasn't changed in ten years. Once trash always trash.
...
californiabaseball11 said:...
Ok let me clarify some things. First, I'm not willing to pay Verizon $170 a month when I could pay $99 with Sprint. Im sick of getting nickled and dimed on Verizon. Hell and their customer service is sometimes non existent. I was in a store last week to look at the curve and maybe upgrade and wasn't even given the time of day and there was only one person in the store besides me. Second, why would I want to use google maps that relies on proximity to a tower when I could use real GPS for free on Sprint. Third, If I get Sprint I could get rid of my landline phone with AT&T, that costs me $40 a month with taxes and fees. That is just to have a home phone if I make a long distance call it costs 5 c
(continues)
...
You are a moron even Consumer Reports claimed Sprint is the worst in every major market in America. Maybe you like ****ty service. But that makes sense cause you think guy means she. Wow maybe you need to get you GED. I hear McDonald's is hiring!!!
...
liquidfire said:
way to avoid the fact that you just got called out
You hit it right on the money buddy 😁
...
I didn't avoid anything. This guy thinks guy is she. And he thinks Sprint doesn't outsource customer service jobs. Furthemore, he takes random posts and tries to string them together. I guess he agrees with me that Sprint sucks.
...
nope, these arent random posts Genius 🤣
these are post that youve made so yourself, so dont blame me! if just shoving it all back in your face 🤣 🤣
you KNOW im right, you cant even defend yourself 🤣
these are post that youve made so yourself, so dont blame me! if just shoving it all back in your face 🤣 🤣
you KNOW im right, you cant even defend yourself 🤣
...
You cut and paste what suits your needs and leave out the part that makes you sound like an idiot. And you are the one who said Sprint doesn't outsource. Please respond to that? You got schooled!!!
...
So why did you ask which one to choose again evidently you have a good understanding of who you would like for a cell phone company. Next time maybe you should keep your ideas to yourself. What you said about customer service may have been an article of the most current magazine, however, as a company we work towards a goal. We know that we aren't the best provider for customer service, but it is a goal and we strive to attain goals. I'm happy that you like Verizon but dont beat a dead horse leave it alone.
...
Re: Sprint or Verizon?: I might just stay on America's most reliable network
by Sprint_2008 Today, 4:12 PM
Well maybe the guy hasnt called you back because they too havent received them in stock. Check online, not in stock either. So you cant blame the rep at the store. As of customer service, I understand where youre coming from. Dont blame Sprint, its a company called TPUSA...! theyre the ones outsourcing to India and the Philipines, Biiiiiiiiiiiig mistake
You right look up you said he
by Sprint_2008 Today, 4:12 PM
Well maybe the guy hasnt called you back because they too havent received them in stock. Check online, not in stock either. So you cant blame the rep at the store. As of customer service, I understand where youre coming from. Dont blame Sprint, its a company called TPUSA...! theyre the ones outsourcing to India and the Philipines, Biiiiiiiiiiiig mistake
You right look up you said he
...
californiabaseball11 said:
You right look up you said he
sounds like YOU'RE spelling is maybe from India
...
Obviously no response just what I expect from a child. Isn't it past your bedtime. I hear you mom calling you.
...
You worship Sprint have fun on the worst network in America and if you have a customer service or billing problem good luck!!! I give Sprint another year and then they will be out of business.
...
californiabaseball11 said:
Furthermore, go look at consumer reports man they did an article on cell service providers Verizon ranked number one in all major markets except one
californiabaseball11 said:
Hell and their customer service is non existent. I was in a store last week to look at the curve and maybe upgrade and wasn't even given the time of day and there was only one person in the store besides me.
Theres youre 5 star service huh? Idiot 🤣 🤣 🤣
californiabaseball11 said:
Wow maybe you need to get you GED. I hear McDonald's is hiring!!!
californiabaseball11 said:...
You right look up you
(continues)
...
californiabaseball11 said:
The bad with the Verizon curve: GPS is locked down can only use VZ Nav $1O bucks, No support for VCast, no VCast TV, although it isn't available in Miami yet, but is in many smaller markets, makes no sense, not sure Mobi TV will work with Verizon, and it would cost me about $169 a month for unlimited everything. The good with Sprint: Simple Everything Plan $99, GPS not locked down, Sprint TV, titanium color, comes with 1 GB micro SD card, many IM clients, and I could get rid of my home phone AT&T. But will Sprint be around to honor my contract. Hell with the Alltel and Verizon merger I think they are toast, but they were toast before.
And the beat goes on... 🤣 🤣 ...
(continues)
...
Ok moron outsourcing means not having your company perform the job. So if Sprint hires or contracts with someone else to do the job such as customer care that means they are outsourcing. Go get you GED I have a Ph.D.
...
Oooooo im sorry Doc, didnt mean to bother with someone with a PHD ha ha ooooo im scared 😢 😢
🤣 🤣
🤣 🤣
...
For someone who has a PH.D (oooo wooopty doo)
you dont spell like one 🙄
You liar 🤣 🤣
you dont spell like one 🙄
You liar 🤣 🤣
...
In any retail store you might get representatives who are clueless. In the one Verizon store I wrote about they are morons, but that is the exception rather than the rule. And when I have ever had to call customer service with a technical issues or concern they have gone out of the way to resolve my issue or problem. I'm sure you won't get that same level of customer service when you call Sprint. Maybe you should do a search on You Tube, watch some of the videos on customers dealing with Sprint's customer service then write us a review.
...
naaah your the Doctor here. Maybe you should give em a try. You know you want to! For a Doc with a "PHD" you whine and complain about Verizon like you cant afford a few pennies more a month. You aint no doctor, come on be happy and join Sprint! get their Curve, that way you can see Sprints better than your buddies at VZ.
(continues)
californiabaseball11 said:...
The bad with the Verizon curve: GPS is locked down can only use VZ Nav $1O bucks, No support for VCast, no VCast TV, although it isn't available in Miami yet, but is in many smaller markets, makes no sense, not sure Mobi TV will work with Verizon, and it would cost me about $169 a month for unlimited everything. The good with Sprint: Simple Everything Plan $99, GPS not locke
(continues)
...
Rather than just cutting and pasting random posts why don't you include my entire post rather trying to mislead people the fact that you left out all the good things I said about Verizon and the bad things about Sprint in the same post makes me and others wonder.
...
you need to put more periods in your sentences Doc, for someone who CLAIMS to have a PHD, you suuuure dont seem like one ha ha. You have nothing but run-on sentences, maybe YOU'RE the one with the GED 🤣 🤣
...
You are starting to sound a lot like a politician Sprint 2008 😲 😳
...
ha ha a politician? Yes MA'AM
you got it right, i tried hiding it. My names Barack Obama 🤣 🤣
A politician 🤣
you got it right, i tried hiding it. My names Barack Obama 🤣 🤣
A politician 🤣
...
Now that is the funniest thing you have said so far 🤣 🤣
Maybe if you were less of a Sprint homer people might like you better.
When Verizon has over 80 million customers with the Alltel merger and another 10 million Sprint customers leave Sprint and come to Verizon what will Sprint do?
I'm going to dinner then watching the Lakers defeat the Celtics have fun.
Maybe if you were less of a Sprint homer people might like you better.
When Verizon has over 80 million customers with the Alltel merger and another 10 million Sprint customers leave Sprint and come to Verizon what will Sprint do?
I'm going to dinner then watching the Lakers defeat the Celtics have fun.
...
take care buddy. Im no troll, just a boring Sunday, and youre easy to pick on lol
jk laterz CaliforniaBaseball11 😉
jk laterz CaliforniaBaseball11 😉
...
Sprint_2008 said:
Well maybe the guy hasnt called you back because they too havent received them in stock. Check online, not in stock either. So you cant blame the rep at the store. As of customer service, I understand where youre coming from. Dont blame Sprint, its a company called TPUSA...! theyre the ones outsourcing to India and the Philipines, Biiiiiiiiiiiig mistake 🙄 🙄 🙄
Yeah! Don't you know that nothing is Sprint's fault in this fanboy forum. Sprint's perfect and the nations number one carrier.... 🙄
...
evilhomer said:Sprint_2008 said:
Yeah! Don't you know that nothing is Sprint's fault in this fanboy forum. Sprint's perfect and the nations number one carrier.... 🙄
I couldnt of said it better myself! 😁
lol
...
Sprint_2008 said:evilhomer said:Sprint_2008 said:
Yeah! Don't you know that nothing is Sprint's fault in this fanboy forum. Sprint's perfect and the nations number one carrier.... 🙄
I couldnt of said it better myself! 😁
lol
That's because you lack the imagination to make any statement that is not pumping sunshine up Sprints butt. Don't feel bad though, it's a condition known as "Fanboy". It means that no matter how badly Sprint screws itself and it's customers, you are going to run to it's defense because they give you bad credit folks dirt cheap service. Apparently, there is no cure. 🙄
...
Here you are again, talking about your favorite topic-Sprint. You must secretly love it in here. Hey, it's your dream. Live it. 😎
...
jrfdsf2 said:
Here you are again, talking about your favorite topic-Sprint. You must secretly love it in here. Hey, it's your dream. Live it. 😎
And here you are again, responding to another one of my posts with a silly, pointless comment. I must be your favorite topic... 🙄
Seriously, just how far up Sprint's rear do you have to be that you can't stand for someone to post a gripe about them? Do they give you some free text messages, or a dollar off your bill every time you come to their defense in a negative post? Many people have some serious grievances with Sprint. Those people are current and previous customers and they are posting their experiences and opinions about the carrier. Some post go...
(continues)
...
evilhomer said:jrfdsf2 said:
Here you are again, talking about your favorite topic-Sprint. You must secretly love it in here. Hey, it's your dream. Live it. 😎
And here you are again, responding to another one of my posts with a silly, pointless comment. I must be your favorite topic... 🙄
Nah, you could never take Cellenator's place. He holds the all time troll trophy, edging out AvgJoe and yourself. You've still got a lot of work to do before you could ever hope to claim that prestigious title.
evilhomer said...
Seriously, just how far up Sprint's rear do you have to be that you can't stand for someone to post a gripe about the
(continues)
...
Dude. You must be riding that short bus to work at Kips Big Boy. Kudos to them for hiring "special" folks like yourself.
Seriously, re-read the nonsense that you just posted and tell me who needs the shrink. Posting legitimate grips about Sprint doesn't indicate a need for mental health care. Talking about painting your neighborhood yellow and black on the other hand really merits some serious time on the couch.
I guess you've at least answered my question about how far up Sprint's butt you are. You must be about to see the back of their teeth.... 🤣
Seriously, re-read the nonsense that you just posted and tell me who needs the shrink. Posting legitimate grips about Sprint doesn't indicate a need for mental health care. Talking about painting your neighborhood yellow and black on the other hand really merits some serious time on the couch.
I guess you've at least answered my question about how far up Sprint's butt you are. You must be about to see the back of their teeth.... 🤣
...
evilhomer said:
Dude. You must be riding that short bus to work at Kips Big Boy. Kudos to them for hiring "special" folks like yourself.
Seriously, re-read the nonsense that you just posted and tell me who needs the shrink. Posting legitimate grips about Sprint doesn't indicate a need for mental health care. Talking about painting your neighborhood yellow and black on the other hand really merits some serious time on the couch.
I guess you've at least answered my question about how far up Sprint's butt you are. You must be about to see the back of their teeth.... 🤣
Hey, jrfdsf is a genius now. All we can ever hope to do is emulate him.
...
jrfdsf2 said:evilhomer said:
Dude. You must be riding that short bus to work at Kips Big Boy. Kudos to them for hiring "special" folks like yourself.
Seriously, re-read the nonsense that you just posted and tell me who needs the shrink. Posting legitimate grips about Sprint doesn't indicate a need for mental health care. Talking about painting your neighborhood yellow and black on the other hand really merits some serious time on the couch.
I guess you've at least answered my question about how far up Sprint's butt you are. You must be about to see the back of their teeth.... 🤣
Hey, jrfdsf is a genius now. All we can ever hope to do is emulate him.
Another ...
(continues)
...
Cellenator said:
🤣 🤣 🤣 🤣 🤣 🤣
Seriously, is the babble that jfdspda2x, or whatever his name is, all you are left with when you run out of legitimate responses to posts that you don't like? When he sobers up and re-reads that garbage, I think he's going to be kicking himself. That or sparkin' up another one....
...
evilhomer said:Cellenator said:
🤣 🤣 🤣 🤣 🤣 🤣
Seriously, is the babble that jfdspda2x, or whatever his name is, all you are left with when you run out of legitimate responses to posts that you don't like? When he sobers up and re-reads that garbage, I think he's going to be kicking himself. That or sparkin' up another one....
I see that you're STILL posting in the Sprint forum. You must really love Sprint to spend so much time talking about them to everyone. I'll bet the folks in the AT&T forum really miss you when you're over here.
Keep living the dream! 😎
...
Wow. You noticed that I was posting in the Sprint forum. Change your alias to Sherlock! What is it about my posts that make you think I like Sprint?
Dude, you are really loosing credibility with these nonsense posts of yours. Not that you had a lot to start with but you are really making yourself look sillier than usual. Maybe a little break from the wacky tobbacky would be in order here.
Dude, you are really loosing credibility with these nonsense posts of yours. Not that you had a lot to start with but you are really making yourself look sillier than usual. Maybe a little break from the wacky tobbacky would be in order here.
...
evilhomer said:
Wow. You noticed that I was posting in the Sprint forum. Change your alias to Sherlock! What is it about my posts that make you think I like Sprint?
Dude, you are really loosing credibility with these nonsense posts of yours. Not that you had a lot to start with but you are really making yourself look sillier than usual. Maybe a little break from the wacky tobbacky would be in order here.
Wacky backy? Never touch the stuff. I'm high on life! 😎
Besides, got to keep a clear head if I'm ever going to figure out a way to pass you up in the "hooked on Sprint" category.
...
How could anyone suffer from Sprint envy? There isn't anyone Sprint won't give lines of service to right now if they wanted them, even if their credit is as bad as... well... Sprints. To suffer from envy you must desire something that you cannot have.
Getting Sprint is about as hard as getting laid in a women's prison with a fist full of pardons.
Getting Sprint is about as hard as getting laid in a women's prison with a fist full of pardons.
...
evilhomer said:
How could anyone suffer from Sprint envy?
I was hoping maybe you could tell me, since you love posting in here so much.
I think it's one of those love/hate relationships myself. 😉
...
Please try and understand this.
I am a fan of the wireless industry in general and all it has to offer. I am have neither love nor hate for any carrier. My only concern is what they can offer me and my business. Technology is both my hobby and my living and wireless communications tops my list of favorite tech. I am crazy about cell phones and have owned most every handset worth having with numerous carriers. I've had service with them all, many times more than one carrier at a time. I am interested in what ALL the carrier are up to.
The thing about Sprint is that, of all the wireless providers, they seem to be doing everything wrong while the others are doing well. I think it's interesting to discuss that. To discuss what they are d...
(continues)
I am a fan of the wireless industry in general and all it has to offer. I am have neither love nor hate for any carrier. My only concern is what they can offer me and my business. Technology is both my hobby and my living and wireless communications tops my list of favorite tech. I am crazy about cell phones and have owned most every handset worth having with numerous carriers. I've had service with them all, many times more than one carrier at a time. I am interested in what ALL the carrier are up to.
The thing about Sprint is that, of all the wireless providers, they seem to be doing everything wrong while the others are doing well. I think it's interesting to discuss that. To discuss what they are d...
(continues)
...
Yeeesh! You wrote an entire book!
Look, all foolishness aside, I'm sure you're an OK guy and all, but the bottom line is that you are obsessed with Sprint and don't even realize it. You come in here on a regular basis and post a constant barrage of negatives about the company. You don't have Sprint nor do you plan on getting service with them in the future, so why bother?
Surely you must realize that this type of behavior is not normal or healthy, right? Whether you do or not, know this: what you ARE doing is called forum trolling. the mods here obviously are more liberal and forgiving about it, but I can assure you that other forums, such as HoFo, won't put up with it.
I've tried about everything I know from humor, to reasoning abo...
(continues)
Look, all foolishness aside, I'm sure you're an OK guy and all, but the bottom line is that you are obsessed with Sprint and don't even realize it. You come in here on a regular basis and post a constant barrage of negatives about the company. You don't have Sprint nor do you plan on getting service with them in the future, so why bother?
Surely you must realize that this type of behavior is not normal or healthy, right? Whether you do or not, know this: what you ARE doing is called forum trolling. the mods here obviously are more liberal and forgiving about it, but I can assure you that other forums, such as HoFo, won't put up with it.
I've tried about everything I know from humor, to reasoning abo...
(continues)
...
I wonder. If you are such the protector of the forum, how is that you aren't a moderator? And since you AREN'T then why do you insist on acting like one? If you think the moderation in this forum is so weak, and HOFO is so much better, why don't you go "mod" that one for them? Or are you not in charge over there either? Unlike you, I am a Mod in wireless forum and understand that any forum is a place for discussion whether it's positive or negative about a product, device or service. What is NOT allowed is personal and insulting attacks against members for expressing their opinions or experiences by another member who doesn't agree with it or, as in your case, just doesn't want to hear it. Your self appointment as an unauthorized hall monito...
(continues)
(continues)
...
Do you have Sprint? If you do okay, if not then how could you make that decision
...
Again, I used to have Sprint and tried them as recently as a few months ago when the Touch was released. I feel that I am as qualified to speak about Sprint as any current or former customers, contrary to most of the opinions of the members here.
...
I'm not doubting your qualifications, but why don't you complain to someone that cares... 🙄
...
Some people do. You just aren't everybody, contrary to what your mommie tells you. 🤣
Here's a tip: if you don't care, don't respond.
Here's a tip: if you don't care, don't respond.
...
Thank you then for speaking your mind. As long as you have had Sprint within the past year then you could probably speak viably for anybody looking for help.
...
wade496 said:
Thank you then for speaking your mind. As long as you have had Sprint within the past year then you could probably speak viably for anybody looking for help.
And thank you for being polite and not calling every member who posts a neg about Sprint a troll or starts throwing out personal insults. At least you know the difference between a troll and a previous customer with bad experiences posting his opinion. There are a lot of members here that could take a lesson from you.
...
No. I did in the past and tried them again a few months ago when the HTC Touch was released. I should have learned from my first go around but I felt I'd give them another try.
...
You must have seen some value in Sprint to give them another try...i have done the same but I'm a hopeless cell junkie who is gluten for punishment. I will Never ever again give sprint a shot at my business, I'm happy with Verizon and if I ever decide to go elsewhere it would be just to ATT.
...
I didn't really see the value in Sprint, I was just intrigued by the HTC Touch itself and at the time it was not available for Verizon. Had it been I would have gone there first.
My experience with the Sprint version thought was that the data was not fast enough to power it's precious Sprint TV worth a darn. Plus, I had almost no reception in my server room where VZW and AT&T both work very well. So the decision to leave them was an easy one to make.
Of course Sprint decided to bill me for two months of service even though the phone was returned in a little over a week. Par for the course with them.
My experience with the Sprint version thought was that the data was not fast enough to power it's precious Sprint TV worth a darn. Plus, I had almost no reception in my server room where VZW and AT&T both work very well. So the decision to leave them was an easy one to make.
Of course Sprint decided to bill me for two months of service even though the phone was returned in a little over a week. Par for the course with them.
...
evilhomer said:
Of course Sprint decided to bill me for two months of service even though the phone was returned in a little over a week. Par for the course with them.
Yup sounds like sprint!
...
I just had a guy buy a Sprint phone and return one back to Verizon and they charged him $20/day even though he had the phone a week! Come on now!
...
evilhomer said:
Yeah! Don't you know that nothing is Sprint's fault in this fanboy forum. Sprint's perfect and the nations number one carrier.... 🙄
I couldn't of said it better myself! 😁
lol
...
OP most everyone in this forum is a Sprint employee, so as you see you'll not get any real help here. There is so much bad press about sprint constantly spewed Sprint employee's (only God know why) take a serious combative stance and refuse to accept that sprint is at the moment a failing company in the toilet.
My advice is Sprint's performance speaks for itself, stay with a quality company like verizon.
Good luck.
My advice is Sprint's performance speaks for itself, stay with a quality company like verizon.
Good luck.
...
hey hey who invited YOU to the party? lol jk
but hey, dont take my word and actions on behalf of Sprint. Im just having some fun on a borng Sunday! and Mr California Baseball didnt take anything personally, no one on this forum does, and should. take care and good night. Go Celtics FTW...!! 😁
but hey, dont take my word and actions on behalf of Sprint. Im just having some fun on a borng Sunday! and Mr California Baseball didnt take anything personally, no one on this forum does, and should. take care and good night. Go Celtics FTW...!! 😁
...
You know what. I am not only a Sprint Rep but I am also a 8 year Sprint customer. ANy cell company you go with is going to have there flaws so stop ripping on sprint seriously. There are better things to do in life!
...
SprintSurfer5 said:
...ANy cell company you go with is going to have there flaws so stop ripping on sprint seriously. There are better things to do in life!
Are you referring to me or Cellenator? 🤨
...
it sucks that sprint is getting so much ripping on, but why? those who are so defensive have to ask themselves why they get so upset about all the ripping on...is it because they know it's true?
Look ppl sprint has treated their customers like garbage for YEARS..now i know there are a lot of sprint employees on here who try hard and want to see sprint get better. But this is the way its going to be for a long time to come..the facts are Sprint as a hole has dropped the ball terribly, and the aftermath is not going away anytime soon.
everyone i ever talked to about sprint says " sprint sucks" how is that damage going to heal?
Look ppl sprint has treated their customers like garbage for YEARS..now i know there are a lot of sprint employees on here who try hard and want to see sprint get better. But this is the way its going to be for a long time to come..the facts are Sprint as a hole has dropped the ball terribly, and the aftermath is not going away anytime soon.
everyone i ever talked to about sprint says " sprint sucks" how is that damage going to heal?
...
Thru time, dedication and commitment. I know theres people out there who work for Sprint just to collect a paycheck, and can give a rats a** what happens to the customers. But then again, theres ppl who really care for their customers. Who interact with them, give em advice and so forth. Im proud to say im happy to help out our customers, not just to collect a paycheck. I love my job, thats why I have and work for Sprint. I wouldnt change a thing. I work for Corp Retail and a Customer care 3rd party for Sprint. I know all fields in the ball park, 😉
...
thats good hopefully by employing more like you and weeding out the bad apples sprint can improve.
...
It's mostly people that heard through the grapevine that Sprint sucks never experienced for themselves. Most people are followers, they never take the iniative to be different. Another thing most people that says Sprint sucks are those people that treat their phones like their worse enemy( throwing it across the room, because they're mad at their other half. Seriously is that going to make the situation better?) then get upset because Sprint won't dish out a brand new phone.
...
MizzSprint said:
It's mostly people that heard through the grapevine that Sprint sucks never experienced for themselves. Most people are followers, they never take the iniative to be different. Another thing most people that says Sprint sucks are those people that treat their phones like their worse enemy( throwing it across the room, because they're mad at their other half. Seriously is that going to make the situation better?) then get upset because Sprint won't dish out a brand new phone.
You don't have any facts to back that statement up. Most of the complaints that I've seen in this forum are from current and former Sprint customers AND employees. Sprint's been around a long time so I'd venture to say...
(continues)
...
Um yes I do have facts to back it up. Customers come here " I heard Sprint is this would you like me to call you next time it happens? I don't just make this stuff up.
...
Generalization is not "facts". You can't take a few random posting and say that most people that post negatives here aren't or have never been Sprint customers. You just don't have that data. Most of the people that post negs here seem to be current and former customers with an axe to grind.
I have seen the same posting of people who aren't customers who are concerned about what they are reading about Sprint. But much of the publicity comes from industry related publications. After reading that Sprint ranks at the bottom of the barrel in customer satisfaction and service, I believe I'd come here and solicit opinions from current users.
I've read many post here from satisfied Sprint customers stating that they don't have a problem wit...
(continues)
I have seen the same posting of people who aren't customers who are concerned about what they are reading about Sprint. But much of the publicity comes from industry related publications. After reading that Sprint ranks at the bottom of the barrel in customer satisfaction and service, I believe I'd come here and solicit opinions from current users.
I've read many post here from satisfied Sprint customers stating that they don't have a problem wit...
(continues)
...
I totally agree with you. I know Sprint is being greedy by letting children with no credit come on board with only $150. People that always complain and try to talk their way out of paying when they aren't responsible.
...
MizzSprint said:
I totally agree with you. I know Sprint is being greedy by letting children with no credit come on board with only $150. People that always complain and try to talk their way out of paying when they aren't responsible.
Wow! Another courteous response! That's two in a row today! :-) Thanks for being nice to what most would consider a "troll" post. I am not really trying to be a troll, especially since I've had Sprint before and tried them again recently.
When I have said that Sprint has hurt itself by opening up lines and sometimes multiple lines to people with bad credit, it was never meant to imply that everyone with Sprint has bad credit. My only point was that they are hurting the...
(continues)
...
Oh, and MizzSprint: if I have said anything hurtful to you in past post I sincerely apologize. I sometimes bite some of the fanboys here that like to make personal insults at me because they don't like my discussion of Sprint, what's wrong and what could be done to fix it. You are certainly one of the more mature posters here and I hope that more can follow your example of how mature and productive a good old fashion debate/discussion in a web forum can be.
Thanks again. :-)
Thanks again. :-)
...
Many of the marines that I help are pretty responsible at the ripe age of 18. I work on a military base and marines make up about 85% of my customer base. I also work in a store outside of the base, where I see a lot more irresponsible young adults making bad choices, letting there phone bills rise. On one side you can say what kills the company also makes it appealing, at least to most marines that dont have any credit. I agree and yet I disagree about the credit woes of our customers, I dont think that it is a solution to any of the problems. Unfortunately some of the young adults just don't have the necessary tools for life
...
Ok Miss Sprint I actually had Sprint. And to make this simple they sucked. I could never get a signal and customer service just was abysmal. Seems not much has changed. I am happy I decided to stay with Verizon, cause Sprint sucks!!!
Churn baby churn disco inferno 😁 😁 😁 😁 😁 😁 😁 😁 😁 😁 😁 😁 😁 😁 😁 😁 😁 😁 😁 😁 😁 😁
Churn baby churn disco inferno 😁 😁 😁 😁 😁 😁 😁 😁 😁 😁 😁 😁 😁 😁 😁 😁 😁 😁 😁 😁 😁 😁
...
Cellenator is TROLLING...
Anyway... Call quality rating is bogus.
Often times virgin and helio have been rated higher than sprint in call quality when both compaines use SPRINT towers.
Anyway... Call quality rating is bogus.
Often times virgin and helio have been rated higher than sprint in call quality when both compaines use SPRINT towers.
...
The funny thing is as sprint does worse they start giving more things away to attract customers but at the same time they lose money by doing this and it blows up in their face. An example is the simply everything plan for 99. From a consumer standpoint this is an awsome plan I mean don't get me wrong everything for a 100 bucks, you can't go wrong. However from a business perspective....think about what these things cost singly...they are throwing money away trying to attract customers and in the end its going to bite em in the butt!!!
...
What is the purpose of this post? Are you seeking help? If so, that fact is unclear. Are you venting? If so, please do us all a favor and DON'T. We get enough of that as it is, as do all of these forums.
...
Im not a troll. i work for Sprint. It was a boring Sunday so i was playing around and picking on the guy. at the end all was good, just posted it up in case anyone wanted to read thru the poss and take a laugh. i found it really funny 😁
...
Now you know why Sprint sucks. It's employees like Sprint2008 who are helping run the company into the ground. People are fleeing Sprint it is like the Great Migration in American history when blacks left the South and moved to the North. Sprint is abysmal. I can see why he had nothing to do because Sprint truely does suck and he had no customers. Bonnie Cha from CNET, Laptop Magazine, and everyone else including consumer reports says that Verizon has better call quality then Sprint. And consumers time and time again report that customer service is pathetic. Making fun of potential customers is no way to improve your bottom line. It just reinforces the idea that Sprint Sucks!!!!!
...
Yeah, I think he's venting because the girl has yet to call him about the Curve. Yeah, I guess you can call it bad customer service for not calling someone about something you don't have.
...
californiabaseball11 said:
Now you know why Sprint sucks. It's employees like Sprint2008 who are helping run the company into the ground. People are fleeing Sprint it is like the Great Migration in American history when blacks left the South and moved to the North. Sprint is abysmal. I can see why he had nothing to do because Sprint truely does suck and he had no customers. Bonnie Cha from CNET, Laptop Magazine, and everyone else including consumer reports says that Verizon has better call quality then Sprint. And consumers time and time again report that customer service is pathetic. Making fun of potential customers is no way to improve your bottom line. It just reinforces the idea that Sprint Sucks!!!!!
...
(continues)
...
If you read the messages Sprint2008 has no clue what outsourcing means either. He claimed that Sprint doesn't outsource call center jobs. That the company they contract with called TPUSA does. Ok Sprint2008 a little Economics lesson for you. If Sprint contracts to have someone else provide their call center jobs that is outsourcing.
...
Lakers won tonight series now 2 to 1 and after game 4 it will be 2 to 2 and after game 5 it will be lakers 3 and boston 2.
...
ha ha says who? the guy with the PHD right? 😁
lol they barely won yesterday by a few points. Garnett didnt have a good night at all yesterday. And by the way, in Game 5, um, whos got Home Court Advantage? doesnt BOSTON have it? soooo i think Bostons gonna come on top probably 3-2 and Lakers would have to fight hard to not be eliminated at home in Game 6. where they travel BACK to Boston for Game 7 where Boston wins the series! and Crybaby Kobe runs back home ha ha
Celtics FTW...!!!
lol they barely won yesterday by a few points. Garnett didnt have a good night at all yesterday. And by the way, in Game 5, um, whos got Home Court Advantage? doesnt BOSTON have it? soooo i think Bostons gonna come on top probably 3-2 and Lakers would have to fight hard to not be eliminated at home in Game 6. where they travel BACK to Boston for Game 7 where Boston wins the series! and Crybaby Kobe runs back home ha ha
Celtics FTW...!!!
...
No you would be wrong The series is played 2 games boston, 3 games LA, then back to boston to finish up. But we all know now that LA doesnt have a prayer at beating Boston. BEAT LA BEAT LA BEAT LA
...
From what i know of the Curve, that phone is on back order, due to such a high demand. It's like that in our store, we can't get them at all. In my personal life, i have verizon wireless and i've had it for about 7-8 months.. i can't wait for my contract to be over with my 3 other phones. My bill is a mess each and every month, and time and time again i have to call them back up and get that straightened out till the next month, the moto-Q on my account has already locked up 3 times had to have that replaced also they told me i could have picture mail and messaging added on that phone for 5.00 a month... well each month is comes out to be around an extra 15.00 - 20.00 because picture mail is not the same as a regular phone ( but if you talk ...
(continues)
(continues)
...
yep! and with the 2 new Qchats launching this 15th of June it'll be even better! 😁
...
QChat is a gimmick. If people gave a crap about PTT then Nextel would have customers in droves. QChat is useful for some industries and companies. However, it's not enough business to turn Sprint/Nextel around and most people find it annoying.
It's bad enough having to listen to one side of someone else's phone conversation but it's totally unnecessary and annoying to have to hear both sides.
Instead of gimmicks, perhaps Sprint should focus on the basics of running a profitable company. If cut rate phone service isn't saving their butts, then I doubt if "walkie talkie" service is going to pull them out of the crap pit they are sinking into.
It's bad enough having to listen to one side of someone else's phone conversation but it's totally unnecessary and annoying to have to hear both sides.
Instead of gimmicks, perhaps Sprint should focus on the basics of running a profitable company. If cut rate phone service isn't saving their butts, then I doubt if "walkie talkie" service is going to pull them out of the crap pit they are sinking into.
...
Your Lakers are down 3-1..!
After an EMBARASSING loss to Boston AT home! 😈
Up by 24 points, and still lost ha ha!
Celtics FTW...!!! 😉
After an EMBARASSING loss to Boston AT home! 😈
Up by 24 points, and still lost ha ha!
Celtics FTW...!!! 😉
...
Read my post about coverage comparisons Sprint is a second rate cell phone provider!!!
...
Now your being silly. You could have left with dignity, you were right but you chose to stay and talk about Sprint being a second rate provider. Well for a second rate provider to have 50 million customers thats pretty good. That would maybe be 1st rate cell phone company. What you said makes no sense, please elaborate.
...
just call the store back and talk to them directly. they might just move you up on the list when they cant get a hold of someone else if you are polite enough about it.
...
BigShowJB said:
just call the store back and talk to them directly. they might just move you up on the list when they cant get a hold of someone else if you are polite enough about it.
He isn't interested in getting a Sprint phone. He's just trolling this forum.
https://www.phonescoop.com/carriers/forum.php?fm=m&f ... »
...
